Lovely as always! Great service ! good food! Amazing views!
First time back since Covid 19, but they have it all covered , a bit of a wait outside because of social distancing only 4 people allowed in the lift , but the gorgeous food and sunset makes up for it all
The staff did an amazing job with social distancing and customer safety .
It’s a shame that people appear frightened about going out as the restaurant, which is normally packed, was at 30% if that. We got a window table with a view over London without asking .
Food, wine and service was excellent. As expected, this place isn’t cheap but....for a special evening, it is a must visit.
It was our first restaurant since the lockdown and we were delighted with the way we were treated, the quality of the food, the beauty of the view: thank you very much!
Just wow! The cauliflower soup was amazing there’s little surprises in the soup. Tastes lovely. Presentation and service 1st class. Chicken mains were very well cooked and tasty. The lemon posset was divine! With the rhubarb and the sorbet and crumble and shortbread it was truly a treat. We had a wonderful waiter who explained everything. He was very calm quiet and attentive which was a welcome change. Overall terrific experience thank made sure the special occasion was Extra Special. Thank you to the team at Aqua Shard.
La location stupenda ma il cibo veramente da "0" stelle...avendo vissuto a NY sono abituata a ristoranti costosi, ma in questo caso il cibo è stato veramente cattivo (freddo e non buono).
LOVED IT, GOREGOUS VIEW AND LOVELY STAFF :) NO COMPLAINTS! SET BREAKFAST WAS DELICIOUS AND GREAT VALUE
Lovely as always. Shame about the view on this occasion but no one can control the weather
My third visit in 5 months and always enjoyable
Excellent value for food; it’s the drinks that pump up the bill 😀
On arrival the people on the front desk were not welcoming at all, in fact very cold and not very helpful.
I requested a window seat to celebrate my anniversary with my girlfriend. Turning up to Aqua, there was 4 window tables available which we didn’t get allocated. We even asked 2/3 waiters if we can have a table as 30 minutes later the window tables were still available, the waiters said they’ would check and get back to us, none did!
Then I ordered a drink which the waiter asked he’d check at the bar to see if they did, (wasn’t on the menu) 25 minutes later we asked another waiter about the drink and he then informed us they would make it right away!
The food came out which was nice but not hot at all, it was Warm at best with the broccoli side being cold!
I can see why people would want to go there, to see views and tick a box, but the whole experience just left us frustrated and annoyed. Would definitely not recommend Aqua Shard!
Fabulous view, great food and exceptional service.
My gf and I treated ourselves to a nice brunch at this restaurant.
The food was delicious and the service was very attentive and friendly.
We didn't have a window-side table initially.
However, whilst we were looking at the menu deciding what to have, we realized that the two people in the table by the window in front of us had just asked for the bill.
Our host Michele was happy to move us to that table, where we enjoyed our brunch and a beautiful view.
We would definitely recommend Aqua Shard to anyone.
Inside feel Dark when outside is foggy, more light up is needed.
the place is fantastic and the atmosphere bring you happiness but the food is average if you are looking for delicious food thats not the place but if you are looking for a good time to spend is just the perfect place no where else can compare it to the aqua shard.
Never got in as they were refurbishing, However moved us to the Hutong and had an excellent evening
Incredible place, delicious food and magnificent view.
Meeting friends and family
This dinner is for my birthday with my husband, really enjoyed. My only regret that I didn't get a seat by the window.
Considerando che si va soprattutto per la vista ci ha infastidito il fatto che ci abbiano messo in un tavolo lontano dalla vetrata avendo tavoli liberi più vicino. Purtroppo ci hanno affidato ad un cameriere (l'unico forse non italiano) veramente scortese e maleducato.
Cibo da classico ristorante inglese..........
The seating wasn’t great, the service was good, appetizer was excellent, main course was very poor.
Food OK but not outstanding.Service very good and views spectacular.Expensive for just a meal but worth it for the view.
Best reservation! Everyone should try to see the beautiful view. The service was more than attentive and the food was delicious.
They charge too much the wine IMO
The meal is nice and the view is great, however we also ordered bread (not suggested it’s very hard bread, butter is not as nice as well).
Food was good the views are amazing. However, the service especially the bars were beyond awful. Waited for nearly an hour for four G&Ts then they wanted to bring them whilst we were having dinner shocking.
Wouldn’t recommend if more than two of you are going unless you bring your own drinks or arrive just in time for your table. Not a place to chill before you eat,! eat then go somewhere else with service.
Enjoyed the setting and the Christmas menu. Be sure to order side dishes with some of the mains.
It’s a place you would go for the view and ambience not necessarily the food. The food, especially the steak is overpriced but I must say that it was tasty and cooked to our liking.
We have been to many high end restaurants around the world and feel that the service could definitely improve!
Cocktails and dessert were really good!
They need Fries
We have enjoyed the food and ambience very much and service was good as well. I will go back on my next visit to London
Not worth it
Good experience for business meal!
I live locally and have been to Aqua a number of times over the past few years and unfortunately I don’t think I’ll be going back.
The views might be lovely but the service at the bar was atrocious. The service at the restaurant was only marginally better. The food wasn’t anything special and everything is extremely overpriced. There are definitely better places to eat in London.
The bar staff very rude and the cost for two little glasses of wine £37 which I thought it was a little bit expensive . Food very average and the seats very uncomfortable . Other than that it was amazing
It was not as good on 15 November as it was on 15 October. Different chef?
In October the food was beautifully presented, in November it was not. Very ordinary.
Disappointing visit and very expensive wine.
The restaurant was too cold for my guest and not as busy as anticipated given the difficulty of getting a reservation. The service and care given to us was excellent though. Venison was excellent but desert looked fine but chocolate quality and flavour was just... good and not exceptional)ie not something I would order again.
I would recommend a friend but just to experience it as a one off. I would leave them fully aware though that the food is not brilliant and it is very overpriced for what it is. Silly things let it down. Eggs over cooked and hard when they should be runny as one example. The wine is off this planet price wise. £39.00 the cheapest bottle (having said that, it was rather good). The staff were very pleasant and efficient. The view of course is great, especially when standing at the gents' urinals.
Absolutely horrendous service!!! The waiter just wanted us gone, looked at us down and made us feel really stupid. The food was alright but the service was just so horrible that we are put off to ever come back again (We’ve been a few times and this is the only time this has happened....)
Great atmosphere, great food and great people
Loved the brunch menu, had options that were delicious and well known British food such as burgers and roast dinners! Decent size portions as well
Went for my friends birthday was an amazing experience
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