Benihana - Dulles

3.8
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797 recensies
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30 $ en minder
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Japans

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3.8op basis van recente beoordelingen
4.0
eten
3.9
bediening
3.8
sfeer
3.3
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JS
Washington, D.C
1 recensie
4 dagen geleden gegeten
Algeheel3eten2bediening4sfeer3

We had previously been to Benihana at another location and it was wonderful. This experience was less than desirable. The prices were higher than we had expected and the food was not that good. Within 30 minutes of completing my meal, I was in the restroom with stomach problems.

Melden
S
Washington, D.C
5 recensies
5 dagen geleden gegeten
Algeheel5eten5bediening5sfeer5

Everything was great!

Melden
DD
Washington, D.C
1 recensie
Gegeten op 18 januari 2020
Algeheel3eten3bediening2sfeer3

Though our cook prepared the food ok, there was no show and no interaction with the guests. The person later noted she does not speak English which I feel hindered any real interaction and understanding of the guests or orders.

Benihana - Dulles
5 dagen geleden beantwoord

David, on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

Melden
EQ
1 recensie
Gegeten op 6 januari 2020
Algeheel1eten1bediening1sfeer1

Aside from the flaming onion, boring, don’t spend your money even with the -$30 off birthday discount.

Benihana - Dulles
Gereageerd op 13 januari 2020

Erin, thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

Melden
JB
Washington, D.C
5 recensies
Gegeten op 4 januari 2020
Algeheel4eten5bediening3sfeer4

Even with reservations you have to wait.
We were celebrating birthday and they didn’t have camera to take picture. Our dinner comes with ice cream and they misses to ask so when we told them they brought us what appears to be half a spoon. Guy dropped my mustard sauce all over my clothing and purse.
Chef always on point, polite and yummy food.

Melden
JJ
Washington, D.C
19 recensies
Gegeten op 2 januari 2020
Algeheel5eten5bediening5sfeer4

We’ve been going to Benihana’s for 20 years four or five times a year.
Until recently, the food was always predictable and we enjoyed it. The last couple of times the staff are turned over in the quality of the food seem to be suffering.

This time, we were wondering if we would find it worthwhile or if we should start to look out square. I’m delighted to say that the service was excellent and the chef was a younger woman who really knew her stuff and cooked the food to perfection, provided a pleasant little shell in the process and pay close attention to any special requests.

One minor point: The hibiscus iced tea Seemed a bit tart as if the person making the tea forgot to add a little bit of sweetener to it

This was probably the best combination of food and service
That we have experienced. We will certainly be returning based on this visit.

Melden
OT
1 recensie
Gegeten op 1 januari 2020
Algeheel4eten4bediening5sfeer5

As good as any Benihana. Just overpriced as a chain. Great food that can be matched in quality at a lower price elsewhere.

Melden
SC
1 recensie
Gegeten op 1 januari 2020
Algeheel5eten5bediening5sfeer5

Was seated promptly, staff was friendly and attentive, food portions were good, food quality was very good.

Melden
C
Washington, D.C
2 recensies
Gegeten op 31 december 2019
Algeheel2eten1bediening2sfeer3

I noticed that the restaurant was distributing a special menu as I was seated. These menus did not include all of the items on the full menu and the costs listed were more expensive than the prices on the full menu. My service was fairly poor. Drinks were made incorrectly twice. We had to hunt down our server as she was not consistently attentive. The hibachi chef underperformed. She (the chef) gave us no show and instead just cooked the food. The meal was very bland and unseasoned. I had to ask for other sauces to make my meat more edible.

Melden
ML
Washington, D.C
2 recensies
Gegeten op 31 december 2019
Algeheel2eten5bediening1sfeer3

We come here every New Year’s Eve! It was bad last year but thought to give it another try, since our kids love it. The service was the worst it ever been. No waitress came back for refills the whole time, cook didn’t understand anything what so ever. It was bad. Asked for a manger however to no surprise know one came.

Melden
CM
Washington, D.C
2 recensies
Gegeten op 31 december 2019
Algeheel1eten3bediening2sfeer1

Sat too many people at the table. Very uncomfortable dining experience on New Years Eve.

Melden
OT
Baltimore / Mar
1 recensie
Gegeten op 31 december 2019
Algeheel1eten2bediening3sfeer5

They forgot to make my son’s chicken for dinner. He’s 5 and I no one came to apologize. They comped his nonexistent meal, but we didn’t want a free meal, we wanted a nice family dinner.

Melden
OT
Washington, D.C
4 recensies
Gegeten op 28 december 2019
Algeheel5eten5bediening5sfeer5

Great food and service!!!

Melden
LH
Washington, D.C
1 recensie
Gegeten op 25 december 2019
Algeheel3eten3bediening5sfeer5

Getting in was a bit straining because of the air pressure between the outside/inside doors. Yet, after getting in and since we made reservations, we were sat immediately. Service was great, the waitress catered to our needs and came back often to see if we needed anything else. The chef was good but the food was bland. There must be something wrong with the pipes because I smelled an odor on the way to and while in the restroom. The odor almost made me gag. They must know because I didn’t see anyone seated on that side. Anyway, sit on the left side if you want to eat and keep your food down.

Benihana - Dulles
Gereageerd op 30 december 2019

Lisa, on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

Melden
OT
Washington, D.C
7 recensies
Gegeten op 25 december 2019
Algeheel1eten2bediening2sfeer2

Christmas Eve

Melden
F
Washington, D.C
3 recensies
Gegeten op 25 december 2019
Algeheel4eten4bediening5sfeer3

No comments

Melden
f
8 recensies
Gegeten op 22 december 2019
Algeheel1eten1bediening1sfeer1

Very high price for very low value!!

Benihana - Dulles
Gereageerd op 23 december 2019

We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

Melden
DO
1 recensie
Gegeten op 19 december 2019
Algeheel4eten5bediening3sfeer4

Overall very good. Long wait to be seated when we were the only party there. After seating long wait before service began.

Chef was awesome, food was great!

Melden
G
Washington, D.C
1 recensie
Gegeten op 18 december 2019
Algeheel1eten2bediening2sfeer1

Birthday for family of 5.
Horrible experience. This Benihana is the worst. Freezing cold in restaurant. Smokey. Bathrooms smell like sulfur or methane or something. Can’t even breathe when in them.
Chef skipped all the tricks that are normal.
Barely sang happy bday. No picture offered.
Worst of all - 6:45 reservation not seated until 7:25. CRAZY! And nothing given for waiting and bad experience. Was truly horrible. Permanently Ruining my image of this place - particularly this location in Loudon/Dulles, VA - forever. Such a shame.

Benihana - Dulles
Gereageerd op 23 december 2019

On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

Melden
SH
Washington, D.C
4 recensies
Gegeten op 17 november 2019
Algeheel3eten4bediening4sfeer3

I have not been to this restaurant in awhile, but it seems as if the quality is going down. I’m not going to give up just yet, but I hope the Resturant pays attention to the posted reviews.

Benihana - Dulles
Gereageerd op 22 november 2019

Sheron, thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

Melden
LZ
1 recensie
Gegeten op 15 november 2019
Algeheel1eten1bediening2sfeer4

It was very expensive-chicken was dry, tuna was dry- they forgot the shrimp on one plate- they forgot our icecream at the end and did not sing my daughter in law Happy Birthday 😒. Not worth the money we spent!!

Benihana - Dulles
Gereageerd op 18 november 2019

Lee, thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

Melden
CD
Washington, D.C
5 recensies
Gegeten op 9 november 2019
Algeheel4eten3bediening4sfeer5

Dinner was good, not great. The food wasn’t as flavorful as usual.

Melden
m
Washington, D.C
1 recensie
Gegeten op 8 november 2019
Algeheel1eten1bediening1sfeer1

We were seated at 7pm, but the chef did not start cooking at the hibachi till close to 8pm and the last person to be served at our table was not served till 8:45pm. We were not even offered drinks till about 7:45pm after my husband went and asked for a waiter. This timeline is unacceptable. We will not be back.

Melden
KA
Washington, D.C
4 recensies
Gegeten op 8 november 2019
Algeheel5eten5bediening5sfeer5

If you don't order a special that includes everything, they charge you a la carte, and it's more expensive. Better to order a special and put what you don't want off to the side or take it home and give it to someone. The food and service are amazing. Pricey, but worth it for a special occasion

Melden
NP
Washington, D.C
1 recensie
Gegeten op 3 november 2019
Algeheel5eten5bediening5sfeer5

Great service and staff, fun atmosphere

Melden
OT
Washington, D.C
2 recensies
Gegeten op 1 november 2019
Algeheel5eten5bediening5sfeer5

Me and a friend took our sons here to celebrate birthdays and we had a lovely time. The service is great and the food was delish!

Melden
KT
Washington, D.C
1 recensie
Gegeten op 27 oktober 2019
Algeheel4eten4bediening3sfeer4

Overall the experience was good. The food was delicious. Our chef wasn’t up to par for a Benihana restaurant. She was very quiet and timid. Smiled a bit but hardly communicated with the group. Not sure if she didn’t speak English too well or she was new and was nervous. She didn’t even do the shrimp toss which is the best part of a Japanese Steakhouse experience.

Melden
KG
Washington, D.C
6 recensies
Gegeten op 26 oktober 2019
Algeheel4eten4bediening5sfeer4

Good food, fun atmosphere, attentive service

Melden
OT
Washington, D.C
1 recensie
Gegeten op 22 oktober 2019
Algeheel4eten4bediening4sfeer3

Overall food was good as always although it depends on chef

Melden
LC
Washington, D.C
5 recensies
Gegeten op 18 oktober 2019
Algeheel4eten3bediening5sfeer4

It’s was ok.

Melden
OT
Washington, D.C
1 recensie
Gegeten op 10 oktober 2019
Algeheel5eten5bediening5sfeer5

Birthday was great

Melden
KR
1 recensie
Gegeten op 28 september 2019
Algeheel1eten1bediening2sfeer1

I ordered Filet and lobster and only got filet. The chef was junior.

Melden
MS
1 recensie
Gegeten op 20 september 2019
Algeheel3eten4bediening3sfeer3

Would i recommend maybe yes or no. Yes, the food is good but expensive. No, because Our chef got confused. She almost went to the table behind us who just arrived. She’s not as friendly at the other chef’s I met in a different restaurant. She did an ok job doing a cooking presentation to our kids. Even if she barely talk to us. I don’t think she cooked that much rice compare to the other places we have been. She also got confused once. She gave my extra shrimp of my order to my husband. I didn’t even noticed it. My husband did & he had to check the menu on his phone to double check. We just switch plates. She did say sorry for getting confused where to put what food. Our little girls did enjoy their ice cream for dessert.

Melden
TK
Washington, D.C
10 recensies
Gegeten op 14 september 2019
Algeheel5eten5bediening3sfeer4

We love the “Show” and fresh food. The Chef was great and prepared everything pretty fast. The waitress was a bit slow and not very attentive.

Melden
MC
1 recensie
Gegeten op 13 september 2019
Algeheel2eten5bediening1sfeer1

Went for my sons birthday,they gave my 4 year old daughter a broken pencil to color with because they didn’t have crayons. I ordered a Chardonnay server came back with red wine and when I told her it was wrong she proceeds to tell me it was because I didn’t specify.. regardless if I hadn’t specify it was not a Chardonnay it was red wine... she sang happy birthday to my son and forgot to light the candle and we couldn’t tell her because she was just rushing through the song.. she took a picture of us only to have another server tell her the printer was broken... the atmosphere is dead in there very boring.. the food was excellent no complaints on that. The server was terrible.

Melden
JB
Washington, D.C
3 recensies
Gegeten op 30 augustus 2019
Algeheel2eten4bediening1sfeer2

We went for a birthday celebration and within minutes were greeted by rude and aloof management. Making a reservation is not necessary; you’ll be kept waiting with no communication regardless. At the end of the day, Customer service counts and bad customer service can ruin a dining experience.

Melden
YF
1 recensie
Gegeten op 23 augustus 2019
Algeheel5eten5bediening5sfeer5

Awesome!!!!!! It’s a really nice place to celebrate

Melden
MC
Washington, D.C
9 recensies
Gegeten op 17 augustus 2019
Algeheel5eten5bediening5sfeer5

This was our first visit to the Dulles Town Center location (since in the past we frequented the Bethesda location) and DTC Benihana did not disappoint! We had an enjoyable meal for my son’s birthday and the service was spot on! We look forward to going back to this location again!

Melden
f
8 recensies
Gegeten op 16 augustus 2019
Algeheel3eten3bediening3sfeer3

Average and kinda pricy for lunch

Melden
RS
Guadalajara
1 recensie
Gegeten op 9 augustus 2019
Algeheel2eten2bediening2sfeer3

Food was not good and overpriced.

Melden