Benihana - Indianapolis, IN

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1. AS

   AlyciaS

   1 recensie

   5.0

   1 recensie

   2 dagen geleden gegeten

   overall5food5service5ambience5

   Great experience. Food was delicious. Staff was nice and friendly. Would definitely come back.

   Report
2. M

   Maureen

   Indiana

   21 recensies

   vip
   3.0

   21 recensies

   3 dagen geleden gegeten

   overall3food4service2ambience2

   The food was very good but the chef had a dirty uniform on. The servers were totally overwhelmed but trying hard, water was only refilled when we begged. The kids paper menus stuck to the table when we lifted them off. The carpet was so sticky my shoe stuck to it. Needs to do a way better job in keeping the place clean. Bathroom was gross. It is a shame because our kids love the food and it has been our place to celebrate birthdays for years.

   Report
3. T

   Twin

   1 recensie

   5.0

   1 recensie

   5 dagen geleden gegeten

   overall5food5service5ambience5

   It was awesome...I was there celebrating my engagement

   Report
4. AB

   AngelaBohrer

   Indiana

   1 recensie

   vip
   4.0

   1 recensie

   5 dagen geleden gegeten

   overall4food5service5ambience1

   Renaldo is the Best Chef and the only reason we come to eat. The ambiance is in need of major updates! Would like to see better ownership and management. It’s very out dated, bathrooms are disgusting. If It weren’t for Renaldo we would not come eat there! He’s the best!

   Report
5. JM

   JanetM

   Indiana

   17 recensies

   1.0

   17 recensies

   5 dagen geleden gegeten

   overall1food1service1ambience2

   We left so I am not sure how the food was. Eight people at one table is ridiculous!! The amount of space they had 5 supposed adult seats at was meant for people who weighed no more than 100 pounds. The manager would not budge so we left. I have never been so disappointed in service at a restaurant in my life! Janet McConnaughey

   Report
6. RD

   RDPII

   Indiana

   9 recensies

   4.0

   9 recensies

   7 dagen geleden gegeten

   overall4food5service5ambience3

   We had the best experience at Benihana ever in terms of food and service effort. Our server Kayla is a bartender first night helping on the floor. She was just awesome and had the best attitude as crazy busy as she was last night. Also Chef Jorge prepared the best dinner we have ever had at Benihana. Would definitely go back based on this experience.

   Report
7. DC

   DarlaC

   Indiana

   2 recensies

   vip
   3.0

   2 recensies

   Gegeten op 8 augustus 2022

   overall3food4service1ambience2

   This Benihana is steadily going down. It used to be pretty good. The server we had messed up our order a couple times and was overall overwhelmed. I am beginning to look for another Japanese steakhouse /hibachi in the area.

   Report
8. K

   Kirsten

   Indiana

   1 recensie

   5.0

   1 recensie

   Gegeten op 7 augustus 2022

   overall5food5service5ambience5

   Food was fantastic! Service was quick. Definitely worth the drive. A little pricier than anticipated tho.

   Report
9. OT

   OpenTable Diner

   Indiana

   1 recensie

   4.0

   1 recensie

   Gegeten op 7 augustus 2022

   overall4food5service4ambience4

   It was bday

   Report
10. KR

    KristyR

    Chicago / Illinois

    1 recensie

    3.0

    1 recensie

    Gegeten op 7 augustus 2022

    overall3food4service3ambience3

    After being seated we ordered a bottle of wine. I typically like to sip on wine while waiting for my food to be served. We were served 2 of our 3 courses of our meal before our bottle arrived. After a hour of waiting we finally received our bottle of wine. No one apologized to us for the delay. It was very disappointing.

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11. SB

    SteveB

    Indiana

    20 recensies

    vip
    2.0

    20 recensies

    Gegeten op 6 augustus 2022

    overall2food3service1ambience1

    We sat at our table for an hour waiting for the grill/ dinner. While we waited the server took forever getting our drinks. We had a child with us who was very hungry I asked the server for crackers or bread and he came back with nothing. The cook could have cared less about cooking/show. We will never return.

    Report
12. MH

    MHappieHippie

    Indiana

    1 recensie

    3.0

    1 recensie

    Gegeten op 6 augustus 2022

    overall3food5service2ambience2

    I made reservations as I always do & for the 3x I did not get seated for about 45 minutes AFTER my reservation time. Then we dis not get our soup until 30 minutes in + I had to ask for our salads (which I asked for while the food was now being prepared; as I assumed they would have brought it vs. me having to ask) then we waited another 35/45 minutes for our cook to come. Needless to say my reservation was at 3:30 we did not leave until about 7. I LOVE their food but the structure & time is HORRIBLE!

    Report
13. K

    Kevin

    Indiana

    1 recensie

    3.0

    1 recensie

    Gegeten op 2 augustus 2022

    overall3food3service5ambience3

    As the first table seated for the night, I was incredibly surprised to see the restaurant was still not cleaned. The tile floors in the entrance and bathroom area had our shoes sticking to them with every step. The carpeted dining room was not swept and rice/food was evident many places. There was an employee actively sweeping the floors around us while we ordered. The cooktop in front of us still had leftover crumbles of food and rice from the night before, too. Once dinner began, our server was fantastic. Jose was quite attentive to the table and kept water and drink refills coming. The soup and salad were both good. I would have to guess our chef was still somewhat new to this restaurant. Her knife skills and typical showmanship at the table were non-existent. There was only the onion volcano and heart shaped fried rice, which caused my son to ask when she was going to flip the shrimp tail into her hat. It just never happened. The steak was cooked perfectly, but the kids ordered chicken and it was tough and dried out due to sitting on the cooktop too long. Atmosphere was as you'd expect it - a few screaming kids and the rest an energetic crowd. I'm sure this and many restaurants are still recovering from Covid, but there's zero excuse for the facility not being spotless for the first table at 530 p.m.

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14. TW

    TonyW

    Indiana

    1 recensie

    1.0

    1 recensie

    Gegeten op 31 juli 2022

    overall1food1service1ambience1

    It was horrible. I’ve had habachi several times at several different places and this is by far the worst experience I’ve had. I went to this same spot years ago and it was great. The food was tasteless portions were small and service was horrible. Over priced. I had to grab fast food I was so hungry.

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15. F

    Feich

    Chicago / Illinois

    6 recensies

    5.0

    6 recensies

    Gegeten op 31 juli 2022

    overall5food5service5ambience5

    People very friendly and profesional The food was excelent We will come back any time

    Report
16. OT

    OpenTable Diner

    Central Kentucky

    1 recensie

    2.0

    1 recensie

    Gegeten op 31 juli 2022

    overall2food5service1ambience3

    Overall experience was fair. First time coming here. We made reservations, and still had to wait. Service was poor. Not sure if they were short staff but we had to remind server for refills, ordered sake and beer, no cups were given. Ordered sushi, had to ask sushi how much longer as they were cooking the hibachi. Has to ask for our soups and salads. The cook was amazing. The server was so kind and friendly but just was not on top of things. Other staff members had to get us drinks, cups, etc. Our table of 9 total was about $300 dollars and was not worth it overall. Will not be back.

    Report
17. ET

    ErinT

    Chicago / Illinois

    1 recensie

    vip
    1.0

    1 recensie

    Gegeten op 30 juli 2022

    overall1food1service1ambience1

    First time at this Benihana and would never go back. We had a reservation at 6:30 and we arrived 20 minutes early. He told us we would be sat closer to our reservation time which was completely understandable. We didn’t even get sat until 7:00. People were coming in way after us and getting sat almost immediately. Then they saw we had a young child with us, didn’t offer a booster or high chair or ask if we wanted a kids menu. We asked if we could have a booster, so we waited and waited, then finally went and got it ourselves, the man we asked was up front just talking. When the chef came out he seemed like he didn’t want to be there, wasn’t interactive at all. The food didn’t have the flavor we’ve experienced at other Benihana locations, just wasn’t good at all. We love Benihana, so it was very disappointing.

    Report
18. T

    Terryc

    Denver / Colorado

    1 recensie

    3.0

    1 recensie

    Gegeten op 30 juli 2022

    overall3food5service1ambience2

    Hello there I definitely will not be returning to this particular location service was so so our waitress was so so left empty dishes and did not come by much to see it we needed refills place was pretty empty my husband and I needed to use restroom and let me tell dirtiest restroom no paper towel or toilet paper trash all over floor the floor was so sticky our shoes were sticking from there back to our table for the price you pay and really the place was empty there is no excuse for that I loved the food go there every year for my birthday will not return back to this one Also the outside was just as bad masks thrown down on the ground just filthy I definitely will not be returning back here

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19. F

    Firedog

    Indiana

    6 recensies

    4.0

    6 recensies

    Gegeten op 30 juli 2022

    overall4food4service4ambience3

    The food was good, but not any better than similar types of restaurants that cost way less. At the beginning of our meal the bathroom was out of paper towels and it was quite messy. I nicely let an employee know. He said he would let the manager know. At the end of the meal the bathroom hadn’t changed and it wasn’t busy at all while we were there. I think the food is good, but too much for what it is.

    Report
20. N

    Nish23

    Indiana

    4 recensies

    5.0

    4 recensies

    Gegeten op 25 juli 2022

    overall5food5service5ambience3

    The service was great! We didn’t wait long to be seated. My only complaints are that the lights above our table were so dirty, greasy and filthy, and the floor needed to be swept/cleaned as well.

    Report
21. L

    Linda

    Indiana

    1 recensie

    4.0

    1 recensie

    Gegeten op 24 juli 2022

    overall4food5service3ambience4

    We visit Benihana annually. This past visit we were seated 30 minutes after our reservation time, which was frustrating. The dinner itself was fun and delicious as usual.

    Report
22. LD

    LynD

    Indiana

    1 recensie

    2.0

    1 recensie

    Gegeten op 24 juli 2022

    overall2food4service1ambience2

    Service was not great, only had one refill had to ask multiple times to get a refill. Didn’t get some of our food. Chef was great and food was good but not worth the price.

    Report
23. t

    teresas

    Indiana

    1 recensie

    3.0

    1 recensie

    Gegeten op 23 juli 2022

    overall3food4service2ambience3

    The overall quality of service was two and I was very disappointed.

    Report
24. AH

    AzeezatH

    1 recensie

    5.0

    1 recensie

    Gegeten op 23 juli 2022

    overall5food5service5ambience5

    Yesterday was my first time. I enjoy every moment.

    Report
25. OT

    OpenTable Diner

    1 recensie

    1.0

    1 recensie

    Gegeten op 23 juli 2022

    overall1food5service1ambience2

    Worst experience I have ever had there.. reservation was at 3:30 didn’t received my drink I order just a Pepsi till 4:30.. other couple at our table walked out.. and when we did get our drinks they was flat.. they forgot about our table and we was they second table on the right..

    Report
26. CB

    CinthyB

    Indiana

    1 recensie

    5.0

    1 recensie

    Gegeten op 23 juli 2022

    overall5food5service5ambience5

    The employees were very nice I really enjoyed our meal

    Report
27. OT

    OpenTable Diner

    1 recensie

    4.0

    1 recensie

    Gegeten op 20 juli 2022

    overall4food5service4ambience4

    Very long wait for our chef, entrees finally on plates an hour after we were seated. Chef was lively and entertaining though, and the food was excellent as usual.

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28. OT

    OpenTable Diner

    1 recensie

    1.0

    1 recensie

    Gegeten op 19 juli 2022

    overall1food1service1ambience3

    Worst dining experience. Service was horrible. Food was disgusting. Everything was overpriced and not worth it

    Report
29. CJ

    ColtenJ

    1 recensie

    3.0

    1 recensie

    Gegeten op 17 juli 2022

    overall3food4service1ambience1

    Waited 2 hours in between being seated and eating after i already had reservations

    Report
30. p

    patiencew

    Indiana

    1 recensie

    5.0

    1 recensie

    Gegeten op 16 juli 2022

    overall5food5service5ambience5

    Great place, food and vibe. Antonio is a great chef. The lady sitting next to me recommend I ask for my rice to be crunchy. I tasted hers and man, it was good. Love it

    Report
31. OT

    OpenTable Diner

    Indiana

    1 recensie

    vip
    1.0

    1 recensie

    Gegeten op 16 juli 2022

    overall1food4service2ambience1

    The noise level was so loud we couldn’t hear each other. 5 of was seated where it is normally 4. Wasn’t able to eat normally The length of time we waited for food was crazy long.

    Report
32. LO

    LindaO

    1 recensie

    1.0

    1 recensie

    Gegeten op 16 juli 2022

    overall1food5service1ambience3

    Extremely poor service, good food. Took long to be seated even though I made reservations. Took an hour for our chef to begin cooking and then he disappeared for 15 minutes. Soup was cold.

    Report
33. OT

    OpenTable Diner

    Indiana

    1 recensie

    1.0

    1 recensie

    Gegeten op 15 juli 2022

    overall1food1service1ambience1

    This place has gone WAY downhill. Go to literally any other hibachi place in the area and you will be significantly happier. Any.

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34. TJ

    TimbriaJ

    1 recensie

    5.0

    1 recensie

    Gegeten op 14 juli 2022

    overall5food5service5ambience5

    Every year for my birthday I attend dinner here. I am never disappointed, great service!

    Report
35. AJ

    AJBell

    Indiana

    10 recensies

    4.0

    10 recensies

    Gegeten op 14 juli 2022

    overall4food4service4ambience4

    As always, I really enjoy Benihana, great place to bring the family and enjoy great food.

    Report
36. OT

    OpenTable Diner

    1 recensie

    5.0

    1 recensie

    Gegeten op 9 juli 2022

    overall5food5service5ambience5

    For birthdays. It was great

    Benihana - Indianapolis, INGereageerd op 5 augustus 2022Dear Guest Thank you for allowing us to be a part of the special occasion!

    Report
37. AR

    AnonymousReviewer

    1 recensie

    2.0

    1 recensie

    Gegeten op 9 juli 2022

    overall2food2service4ambience2

    The food was far below what we expected the quality to be for a bill over $200 for 5 people (well, 4.5). Our kiddo was not a fan of the metal clanging, so I wouldn't recommend bringing smaller children. Our server was great, but it didn't make up for the lack of quality in the food.

    Report
38. AC

    AndyC

    Indiana

    1 recensie

    vip
    5.0

    1 recensie

    Gegeten op 9 juli 2022

    overall5food5service5ambience2

    Parking lot needs to be cleaned. Bathrooms need a little love.

    Benihana - Indianapolis, INGereageerd op 5 augustus 2022Dear AndyC Your feedback is appreciated. We will be sure to share your review with the team.

    Report
39. JB

    JeffB

    Indiana

    3 recensies

    5.0

    3 recensies

    Gegeten op 8 juli 2022

    overall5food5service5ambience4

    It took a long time to fix the past two meals of the eight people at the table. I was almost done eating will my guest had to wait.

    Report
40. JS

    JohnS

    1 recensie

    5.0

    1 recensie

    Gegeten op 5 juli 2022

    overall5food5service5ambience5

    Ernesto is the best. Sorry that Rose left after all of these years.

    Benihana - Indianapolis, INGereageerd op 26 juli 2022Dear JohnS Your feedback is appreciated. We will be sure to share your kind words with the team.

    Report