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  2. Verenigde Staten
  3. Indiana
  4. Indianapolis
  5. Castleton / Keystone Crossing
Benihana - Indianapolis, IN, Indianapolis, IN

Benihana - Indianapolis, IN

3.7
3.7
2518 recensies
30 $ en minder
Japans
Populairste tags:
  • Speciale gelegenheid
  • Geschikt voor groepen
  • Kindvriendelijk
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Benihana Indianapolis is located on Keystone Crossing Road, right behind the Fashion Mall. Join us for Banzai Hour, Monday through Thursday from 5-7 p.m. and Friday from 4-7 p.m. Enjoy fresh nigiri, sashimi specialty sushi rolls, as well as hot and cold appetizers. Monday through Thursday.

Een tafel reserveren

2 personen

19:00


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Aanvullende informatie

  • Dinerstijl

    Een hapje eten

  • Keukens

    Japans, Sushi, Steakhouse

  • Openingstijden

    Ma–Vr 16:00 uur–19:00 uur Lunch Dagelijks 11:00 uur–15:00 uur Diner Ma–Do, Zo 15:00 uur–22:00 uur Vr, Za 15:00 uur–23:00 uur

  • Telefoonnummer

    (317) 846-2495

  • Betalingsmogelijkheden

    AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa

  • Kledingvoorschrift

    Smart casual

  • Wijk

    Castleton / Keystone Crossing

  • Kruispunt

    Sheraton Hotel

  • Parkeerinformatie

    Privéterrein

  • Extra

    Bar/Lounge, Bezorging, Bier, Cocktails, Glutenvrije opties, Happy hour, Roken verboden, Uitgebreide bar, Veganist, Wijn

Wat 2.518 mensen zeggen

Algehele beoordelingen en recensies

Alleen gasten die bij dit restaurant hebben gegeten, kunnen recensies schrijven

3.7
3,7 gebaseerd op recente scores
  • 4,2Eten
  • 3,6Bediening
  • 3,5Sfeer
  • 3,5Prijs-kwaliteitverhouding

GeluidRedelijk rustig

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Filters

  1. L

    Livetoeat

    Indiana

    3 recensies

    4.0

    3 recensies

    1 dag geleden gegeten

    overall4food4service3ambience4
    I've been to Benihana's many times. The food was good as usual. The service was poor - never got an offer of a drink refill until after we ate. The cooking show is sometimes really good. This time it was pretty much no showmanship. A disappointing visit.
  2. LB

    LisaB

    1 recensie

    2.0

    1 recensie

    2 dagen geleden gegeten

    overall2food4service2ambience2
    Celebrated our 11yr olds bday and after asking twice no one would sing to her then refused to accept bday reward saying not allowed on weekend but nowhere on website, e-mail or coupon were those terms stated. New cook was kind but presentation was incredibly underwhelming. Very disappointing.
  3. JS

    JohnS

    Indiana

    34 recensies

    vip
    5.0

    34 recensies

    2 dagen geleden gegeten

    overall5food5service5ambience5
    Over the past 2 years I've been very disappointed with management and service at Benihana. One of my last visits was the worst with slow seating, service, and very a disappointing chef. Not last night! I was amazed with how well this new management is doing. We were seating almost immediately, greeted by our server immediately, and ordered in a timely manner. No longer do you have to wait forever for service and food. Benihana is back! Food was fantastic. I had to make sure I got up and talked to the managers to let them know there is a noticeable difference in service. I've had to write many bad reviews but my last visit to Benihana was the best I've had in over 2 year! Way to go management.
  4. AC

    AlishaC

    Cincinnati / Dayton

    1 recensie

    5.0

    1 recensie

    2 dagen geleden gegeten

    overall5food5service5ambience5
    The food was great! Cooked perfectly. The service was excellent!
  5. EL

    EdwardL

    Indiana

    1 recensie

    3.0

    1 recensie

    3 dagen geleden gegeten

    overall3food1service3ambience3
    i ordered filet mignon and i received a piece of meat that i wouldn't give to a stray dog.
  6. A

    Adam

    Indiana

    1 recensie

    3.0

    1 recensie

    5 dagen geleden gegeten

    overall3food3service5ambience4
    The chef was new and overcooked the food like the shrimp and the chicken
  7. HH

    HaleyH

    1 recensie

    4.0

    1 recensie

    7 dagen geleden gegeten

    overall4food5service3ambience3
    Great food, might need to sacrifice great service
  8. MC

    MaryC

    Memphis

    11 recensies

    2.0

    11 recensies

    Gegeten op 17 september 2022

    overall2food3service1ambience3
    We were extremely disappointed with this visit to Benihana. We had terrible service. In fact, it was so terrible that after the meal was completely cooked, we never saw our server again. Two of our entrées came with steamed rice, but we never received it. One person in our party ordered a California Roll and she had to ask twice if our server had checked on it, he replied that he forgot both times, We got no drink refills after dinner was cooking. At the end of dinner, we waited a half hour before asking someone to send our server over with the bills and he never came. One couple got tired of waiting after several requests and just got up and left without paying.When someone, not our server, finally came out with our bills, I was charged for the food ordered by the frustrated couple that left. I finally got it removed, but that was another unnerving issue. We spent over two and a half hours at the restaurant and although the food was good , I will not be going back anytime in the foreseeable future. This visit never should have lasted this long. We kept asking for our server to be sent over, he was working his other tables, but not checking on us. We were never offered tea or ice cream that came with our meals and we were too exhausted to ask for anything else. When you spend the kind of money we spent, you expect better treatment and should get it. Although we asked various people to help us get our server or someone’s attention, it didn’t occur until we asked specifically for the manager. When he came out and explained what we dealt with, he didn’t offer anything until we specifically requested adjustments to our bill. My family and I will be going somewhere else until they get their act together again.
  9. OT

    OpenTable Diner

    Indiana

    1 recensie

    vip
    1.0

    1 recensie

    Gegeten op 17 september 2022

    overall1food2service1ambience1
    We waited 40 minutes for our drinks and almost an hour for our salad and soup. The chef forgot to make half my entree and when I pointed it out to him, he said someone to get it to me later. It arrived 15 minutes after we were done eating. I asked to see the manager and she never apologized and just asked if we needed anything else. I will never be going here again
  10. OT

    OpenTable Diner

    1 recensie

    1.0

    1 recensie

    Gegeten op 17 september 2022

    overall1food3service1ambience1
    The waiter took 40 minutes to take our drink order, another 20 to get them to us, the adult beverages had to be asked for again, the food was good but the waiter took forever. When the “manager” was called over she was rude and unprofessional. We were there for around two hours. Never going back.
  11. M

    Mike

    Indiana

    16 recensies

    vip
    4.0

    16 recensies

    Gegeten op 13 september 2022

    overall4food4service4ambience4
    Pretty good experience but noisy due to all the kids which is to be expected....
  12. T

    Trice

    Indiana

    8 recensies

    vip
    5.0

    8 recensies

    Gegeten op 13 september 2022

    overall5food5service5ambience5
    I loved loved loved my food. Thank you
  13. BA

    BillA

    1 recensie

    5.0

    1 recensie

    Gegeten op 13 september 2022

    overall5food5service4ambience5
    Server was a little on the slow side, but friendly. The chef was magnificent!!
  14. DP

    DavidP

    Indiana

    1 recensie

    4.0

    1 recensie

    Gegeten op 12 september 2022

    overall4food5service5ambience4
    Everything was great except my martini. I ordered a very dry martini on the rocks. What came to the table was straight up dirty martini. NOT GOOG
  15. KV

    KendraV

    Indiana

    8 recensies

    4.0

    8 recensies

    Gegeten op 11 september 2022

    overall4food5service4ambience3
    Tables and tableware was dirty. Several tables were visibly dirty even after being wiped down. The facility has aged a great deal.
  16. MP

    MikeP

    1 recensie

    2.0

    1 recensie

    Gegeten op 10 september 2022

    overall2food4service1ambience2
    First impression was not what I expected. The GPS said we were in the right area, but the exterior sign was not visible from the road and the building had a cheap, off color paint job. Walked appeared ok. After we were seated, the server was rude and did not want to wait on us. She had a long pink weave that brushed across the soup bowls when she turned her head, everyone saw it happen and no one even tried the soup. We had to ask for drinks twice after ordering them. Hibachi creates a lot of dishes, she would not take away used nor additional dishes to make room at a full table. We had a hard time understanding the server for the slang and lack of pronounciation in vocabulary. The floors were very dirty, carpets were extremely worn. Ther are lights around the hoods that shine down onto the seats... light fixtures had very visible grime and dust clumped on them. This was the worst Hibachi experience that we have ever had in America..... and the most expensive.
  17. RC

    RobC

    1 recensie

    4.0

    1 recensie

    Gegeten op 9 september 2022

    overall4food5service5ambience4
    Hadn't been in a while but was pleasantly surprised.
  18. KG

    KathyG

    San Diego

    1 recensie

    2.0

    1 recensie

    Gegeten op 9 september 2022

    overall2food1service4ambience2
    We are fans of Benihana and we have been to many different Benihana restaurants. This was absolutely the worst experience!. The cook was obviously extremely inexperienced and the food was awful! She also failed to provide any type of a show experience. This is an expensive restaurant as you are paying for the food and the entertainment, yet they failed terribly on both!
  19. JM

    JenniferM

    Indiana

    1 recensie

    4.0

    1 recensie

    Gegeten op 9 september 2022

    overall4food5service3ambience4
    Everything was fine until we the check came. We had expressed to our waitress prior to ordering that we had a brithday reward to use. She said that it was no problem and she would take it at the end. Upon receiving the check, we were informed that these rewards were only valid Mon-Thur. As this was Friday, she could not honor it. We asked for a manager, who came to tell us there was nothing he could do as those discount buttons were deactivated on Fri-Sun. To be fair, the reward does state that it is only valid Fri-Sun, but that information is in the fine print on a second page of the offer, and only noticeable after clicking "Redeem Now," which most people would not do until time to pay the check. As a former server, I am aware that managers have the ability to comp entire checks, so I find it hard to believe that his hands were truly tied. Additionally, our server admitted that "there are always issues with the birthday rewards," indicating that she was aware that we would not be able to use it prior to ordering, yet never mentioned it. This experience makes it difficult to want to return for another meal at this restaurant.
  20. RB

    RobB

    Indiana

    2 recensies

    5.0

    2 recensies

    Gegeten op 8 september 2022

    overall5food5service5ambience5
    Great experience great food great service thank you!
  21. NC

    NatashaC

    Indiana

    5 recensies

    vip
    3.0

    5 recensies

    Gegeten op 8 september 2022

    overall3food2service3ambience3
    Food was okay, not very flavorful. Tasted pretty bland. Chef was not very engaging or energetic.
  22. HF

    HisFooness

    Indiana

    9 recensies

    vip
    1.0

    9 recensies

    Gegeten op 5 september 2022

    overall1food1service1ambience1
    I’ve been here over two dozen times. This time was by far one of the worst restaurant experiences I’ve had.
  23. D

    Dmarie

    Indiana

    7 recensies

    vip
    3.0

    7 recensies

    Gegeten op 5 september 2022

    overall3food3service3ambience2
    We wanted a special birthday experience so we chose a popular named hibachi. It was greatly overpriced, the food was meh, less than average special effects from the chef, and we never received the birthday ice cream or song that was discussed upon being seated. Disappointing!
  24. DO

    DavidO

    1 recensie

    4.0

    1 recensie

    Gegeten op 4 september 2022

    overall4food4service5ambience4
    Service was excellent. Very attentive and constantly asked if we were okay
  25. OT

    OpenTable Diner

    Indiana

    1 recensie

    5.0

    1 recensie

    Gegeten op 4 september 2022

    overall5food5service5ambience4
    First time going and it was awesome. Our chef was delightful and the environment was great.
  26. M

    Mari

    New York / Agglomeratie New York

    2 recensies

    vip
    1.0

    2 recensies

    Gegeten op 4 september 2022

    overall1food3service1ambience1
    Terrible service.
  27. Q

    Queen

    1 recensie

    1.0

    1 recensie

    Gegeten op 3 september 2022

    overall1food2service1ambience2
    I went for my birthday I was asked why I was there I informed employee that it was my birthday. They never came and song. I had a party of 7 people we order multiple alcohol drinks . They messed up two margaritas they put salt on the rim instead of sugar. Never asked if we wanted it remade. Our rice was burnt one of my party members didn’t get fried rice even tho she order it and they informed us she order steak rice. However they never even gave her the steam rice either!! another party member order chicken and shrimp hibachi they forgot her shrimp then the staff argued with each other on which size shrimp to serve her so by the time she got them her other food was gone. We spent over 400 dollars and the service was terrible and the quality of the food was trash.

    Benihana - Indianapolis, INReageerde 5 dagen geledenDear Queen On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

  28. AC

    AlyssaC

    1 recensie

    2.0

    1 recensie

    Gegeten op 1 september 2022

    overall2food4service1ambience3
    Terrible waitress. Everyone else got their drinks and checks in timely a manner. It took 45 minutes for me to get the cocktail that I placed before the chef started cooking, didn't receive it until after my dinner was pretty much gone.

    Benihana - Indianapolis, INReageerde 5 dagen geledenDear AlyssaC We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

  29. TT

    TakeishaT

    1 recensie

    5.0

    1 recensie

    Gegeten op 31 augustus 2022

    overall5food5service5ambience4
    Yes I would highly recommend Benihana’s for family style dining

    Benihana - Indianapolis, INReageerde 5 dagen geledenDear TakeishaT On behalf of the Benihana team we look forward to serving you again!

  30. LW

    LWDO32

    Jacksonville /

    33 recensies

    vip
    2.0

    33 recensies

    Gegeten op 29 augustus 2022

    overall2food3service1ambience2
    Waited at the desk 5min to check in. There was an employee at the desk using profanity while talking to another employee. Got seated after 10 min, waited at the table for 20 min before we even ordered drinks. 40 min after we sat we ordered food. The service was very slow and poor. Every other table was getting attention from their waitress but hours. It seemed odd since someone was with her training. The food was good, not great. Halfway through our meal I looked around and all the “tables” around us had plates and food on them, they weren’t cleared for about 20 min or so. I’ve been going to Benihana for about 20 years on and off. This was the worst experience, it was very poorly run and seemed chaotic. Love Benihana but will never go back to this one, it’s by far the worst.

    Benihana - Indianapolis, INReageerde 5 dagen geledenDear LWDO32 On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

  31. NH

    NikkiH

    Indiana

    1 recensie

    4.0

    1 recensie

    Gegeten op 29 augustus 2022

    overall4food5service4ambience4
    Have reservations but still had to wait 30 minutes to be seated. The waitress was very attentive at first but then she did not come around so we had to flag her down for refills. The food was great as well as the chef.

    Benihana - Indianapolis, INReageerde 5 dagen geledenDear NikkiH Thank you for your feedback! Come back soon!

  32. BN

    BeniNOGO

    San Francisco

    1 recensie

    3.0

    1 recensie

    Gegeten op 27 augustus 2022

    overall3food4service1ambience2
    Benihana is going downhill and its unfortunate. They have no staff for the lunch hour and even if you make a reservation, you still will have to wait another 30 minutes. Suggestion: if you order a beverage...order 2 at a time because the server will NEVER come back to get you a refill.
  33. OT

    OpenTable Diner

    Oost-Tennessee

    10 recensies

    5.0

    10 recensies

    Gegeten op 25 augustus 2022

    overall5food5service5ambience5
    We celebrated a birthday. We liked that they asked if she wanted to be sang to (she didn’t) She’d never been to Benihana and she really loved it!

    Benihana - Indianapolis, INGereageerd op 15 september 2022Dear Guest Thank you for celebrating your special occasion with the Benihana team!

  34. C

    Coco

    1 recensie

    1.0

    1 recensie

    Gegeten op 24 augustus 2022

    overall1food1service1ambience2
    Our experience was horrible we had a reservation for 6:30 and didn't leave until a little after 8:30. We waited 30 minutes for drinks and 45 minutes before our order was taken. It was over a hour before we received our soup & salad. We asked for chicken fried rice with the entree which the server said was a couple dollar upcharge but charged the same amount as just ordering it off the menu. My husband and I only got 2 pieces of chicken in our chicken fried rice and all the food wasn't seasoned. I was very disappointed especially since I came to celebrate my birthday. I understand the server was busy but we were completely ignored. I definitely won't recommend

    Benihana - Indianapolis, INGereageerd op 15 september 2022Dear Coco on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

  35. KG

    KatrinaG

    Los Angeles

    1 recensie

    2.0

    1 recensie

    Gegeten op 21 augustus 2022

    overall2food2service4ambience2
    The chef was boring, no entertainment at all. .. The vegetable portions were skimpy that he split amongst 8 people. The meat/food was not seasoned well at all! Not to mention it took long to get everything on our plates and by that time the rice and veggies were cold. I don't believe it was worth the money! I was very very disappointed 😞

    Benihana - Indianapolis, INGereageerd op 30 augustus 2022Dear KatrinaG on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

  36. AM

    AnthonyM

    Indiana

    1 recensie

    1.0

    1 recensie

    Gegeten op 20 augustus 2022

    overall1food2service1ambience1
    Sorry to say but this last visit will be my last. Service was terrible. We reservations at 6:30 and didn't get out of the restaurant until 9:00. The place was unkempt and dirty. I would not recommend.

    Benihana - Indianapolis, INGereageerd op 15 september 2022Dear AnthonyM on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

  37. G

    Geo8

    Indiana

    38 recensies

    vip
    2.0

    38 recensies

    Gegeten op 20 augustus 2022

    overall2food3service1ambience1
    I understand the difficulty hiring staff…but our dinner was ridiculous. Don’t take so many reservations if you don’t have the staff! Bennihanna is a go-to birthday restaurant for us. After last nights meal, I will find a new place.

    Benihana - Indianapolis, INGereageerd op 30 augustus 2022Dear Geo8 On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

  38. S

    Suzy

    Indiana

    4 recensies

    vip
    2.0

    4 recensies

    Gegeten op 20 augustus 2022

    overall2food4service1ambience4
    We had a 4:45 reservation We didn’t get seated until 5:20. We waited for server. Then after dinner was finished we did not get our dessert. After 20 minutes we asked another waitress. Final ours showed up & she said she needed to go get our bill We won’t be returning to this restaurant!

    Benihana - Indianapolis, INGereageerd op 30 augustus 2022Dear Suzy On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

  39. OT

    OpenTable Diner

    1 recensie

    2.0

    1 recensie

    Gegeten op 20 augustus 2022

    overall2food3service3ambience3
    Father and son time

    Benihana - Indianapolis, INReageerde 5 dagen geledenDear Guest We appreciate you dining with Benihana!

  40. OT

    OpenTable Diner

    Indiana

    1 recensie

    2.0

    1 recensie

    Gegeten op 19 augustus 2022

    overall2food5service1ambience3
    Order two kids meals and it didn’t come with the vegetable. She brought us rice and tenders. I asked can they order ice cream and she told me no cause it doesn’t come with the meal. I had to show her that it does. Also didn’t sing Happy Birthday.

    Benihana - Indianapolis, INGereageerd op 30 augustus 2022Dear Guest On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

Veiligheidsmaatregelen

  • Reinigen en ontsmetten

    • Oppervlakken worden tussen maaltijden gereinigd
    • Digitale menukaart, wegwerpmenu of hygiënische menukaart beschikbaar.
    • Gemeenschappelijke ruimtes worden dagelijks grondig gereinigd
    • Ontsmettingsmiddel of doekjes beschikbaar voor klanten
  • Screening

    • Ziek personeel verboden op de werkplek

Veelgestelde vragen

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Benihana - Indianapolis, IN heeft 3.7 sterren gekregen van 2518 gebruikers van OpenTable.

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Een tafel reserveren

2 personen

19:00


Bezorg- of afhaalmaaltijden bestellen

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  • Online bestellen
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Google Maps voor Benihana - Indianapolis, IN

8830 Keystone Crossing, Indianapolis, IN 46240

Aanvullende informatie

  • Kruispunt

    Sheraton Hotel

  • Wijk

    Castleton / Keystone Crossing

  • Openingstijden

    Ma–Vr 16:00 uur–19:00 uur Lunch Dagelijks 11:00 uur–15:00 uur Diner Ma–Do, Zo 15:00 uur–22:00 uur Vr, Za 15:00 uur–23:00 uur

  • Keukens

    Japans, Sushi, Steakhouse

  • Dinerstijl

    Een hapje eten

  • Kledingvoorschrift

    Smart casual

  • Parkeerinformatie

    Privéterrein

  • Betalingsmogelijkheden

    AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa

  • Extra

    Bar/Lounge, Bezorging, Bier, Cocktails, Glutenvrije opties, Happy hour, Roken verboden, Uitgebreide bar, Veganist, Wijn

  • Privacybeleid
  • Gebruiksvoorwaarden
  • Cookies en op interesse gebaseerde advertenties
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