HIX Soho Restaurant & Bar

3.9
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1933 recensies
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41 £ en meer
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Brits

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3.9op basis van recente beoordelingen
4.0
eten
3.8
bediening
3.8
sfeer
3.6
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J
vipJulie1
Londen
103 recensies
Gegeten op 16 december 2019
Algeheel3eten3bediening3sfeer3

Enjoyable but quite expensive

Melden
LU
LUCYW
Londen
1 recensie
Gegeten op 8 december 2019
Algeheel5eten5bediening5sfeer4

Great service,fresh fish & chips staff very attentive

Melden
OT
OpenTable-lid
Londen
2 recensies
Gegeten op 7 december 2019
Algeheel2eten3bediening1sfeer1

Not surprised to hear this branch is closing soon as it lacks energy and feels tired and in need of a clean

Food was ok but service was not at standard of other Mark Hix restaurants unfortunately

Melden
MD
iMDO
Londen
59 recensies
Gegeten op 3 december 2019
Algeheel5eten5bediening5sfeer5

When the fish of the day turns from John Dory to Brill, you know you’ve come to the right place. Top fish beautifully cooked with confident service. On point for classy dining.

Melden
J
vipJessmmt
Londen
3 recensies
Gegeten op 1 december 2019
Algeheel3eten4bediening3sfeer2

Nice restaurant and tasty food, but the atmosphere was a little dull. They’re a bit confused over their offers too - website states BYOB Sundays and no corkage. Then we got there and they didn’t know anything about byob Sundays, then there was a £25 corkage, then £6.. then finally they honoured what was on their website. The manager was friendly though.
The speakeasy bar downstairs - Marks - is really cool - would be much more likely to recommend that than the restaurant.

Melden
AC
AndyC
Londen
1 recensie
Gegeten op 30 november 2019
Algeheel4eten4bediening3sfeer5

Great restaurant, and was welcoming of our toddler. Only marked down a bit as service was a bit slow at a fairly quiet time, e.g. could see our drinks waiting on the bar for ages, had to prompt for them. Overall though would totally come back.

Melden
OT
OpenTable-lid
Las Vegas
1 recensie
Gegeten op 29 november 2019
Algeheel3eten2bediening4sfeer3

Food average, especially given the cost. Service good and staff very friendly.

Melden
M
Maria20
1 recensie
Gegeten op 28 november 2019
Algeheel2eten2bediening1sfeer3

I never usually write reviews but the entire dining experience was very disappointing that it’s compelled me to share it so other people can avoid such a situation. Food was average but it was the service that was atrocious.

Wasn’t given a menu, or asked if I’d like to have something to drink. Had to ask 3 times to get still water. Seems like the waiter/waitress simply ‘forgot’ us.

Upon leaving to get our coats, the cloakroom lady was extremely flustered and couldn’t find our things (can’t blame her she was the only staff at reception) however another guest was also waiting for his items and she said you can look for it so he got into the cloak room and started rummaging things around. No security whatsoever. Very sad to see such awful service.

Melden
H
vipHostingclients
Londen
3 recensies
Gegeten op 28 november 2019
Algeheel2eten3bediening1sfeer2

Great location, excellent food and wine spoiled by poor service.

Melden
R
vipRick
Atlanta / Georg
198 recensies
Gegeten op 28 november 2019
Algeheel4eten4bediening3sfeer4

HIX Soho did a lot of things right, but too many things wrong on my wife's and my recent visit. Our server had such a limited grasp of English that it was impossible for her to understand our questions, or to answer them accurately. At a restaurant like this, I expect the servers to be very knowledgeable about menu items, but our server struggled even to take the order. And then, the fish and chips that my wife ordered... The fish was good, but frozen chips?!?! In a place like this? When it's listed as HIX Fish and Chips, one would expect the whole dish to be pretty special. This was not. I had the other cod dish, and it was excellent. So, in summary, the food was mostly good, but the chips were a real disappointment, and the service, while cordial enough, was far from gracious.

Melden
OT
OpenTable-lid
Londen
1 recensie
Gegeten op 25 november 2019
Algeheel1eten1bediening3sfeer3

The restaurant long lost its hay day. We were there for a special occasion with guests from abroad.
The starters were very average but the worst part was the special fish of the day that came with its guts not cleaned! And also uncooked!
The service was also very slow in the beginning and then it gradually became better thanks to Jack, a new member of the team.
Would never recommend anyone to go there again!

Melden
DN
vipDrNick
Londen
9 recensies
Gegeten op 24 november 2019
Algeheel5eten5bediening5sfeer4

We went on a Sunday evening, and the restaurant was quiet and uncrowded. Food was excellent, simple and very high quality, and service was friendly, helpful and accurate.
It has been a long time since I was unable to finish my food due to the large portion sizes, but that happened at Hix! Happily, only a very small amount was left, but the portion sizes are great.
Good beer selection too, including a dark ale, my personal favourite and rare in restaurants currently.

Melden
NA
vipNikkiA
Londen
21 recensies
Gegeten op 21 november 2019
Algeheel2eten2bediening3sfeer2

Medium steak cane out still bleating- sent it back so my friend finished his meal way before mine came back. Took £7 off the bill for ‘goodwill’, then tried to charge £16 for service ... I don’t think so. Been to Hix many times but a bit put off now.

Melden
RK
RobynK
Londen
4 recensies
Gegeten op 21 november 2019
Algeheel3eten3bediening1sfeer2

The oyster happy hour was very reasonable, however the service was dreadful, there were so many waiting staff but we constantly had to go out of our way to get their attention. The prosecco they poured us was very flat and they made us feel bad for ordering a fresh glass (!), OpenTable asked if it was for an occasion upon booking, to which I said it was my 30th birthday - Hix then charged us a fiver for a few truffles which we didn't order. The oysters had grit in so were not shucked very well. Super disappointing.

Melden
E
Eas28
1 recensie
Gegeten op 21 november 2019
Algeheel3eten4bediening2sfeer3

Second visit
First visit was a wonderful experience great bar man lots of help on menu and wine
Second visit disappointed
Wanted help with wine and menu didn’t really get it

Melden
p
paristolondon
San Francisco
12 recensies
Gegeten op 20 november 2019
Algeheel2eten3bediening3sfeer3

First time I'd visited in a few years and was very disappointed. Menu felt uninspired - we went with the shrimp burger which was fine and would have been ok in a gastropub or similar, but overly greasy and not flavourful or refined enough to charge nearly £20 for it. Overloaded with mayonnaise also.
Very limited choice of wines by the glass and most very expensive (Malbec nearly £18!).
We waited an absurdly long time to order at every stage and had to search for our waiter and flag them down after about 20 minutes to order drinks, then food, then dessert etc.
Sadly I feel the place has really gone downhill and felt overall very tired.

Melden
ML
MatthewL
Wales
4 recensies
Gegeten op 16 november 2019
Algeheel4eten5bediening4sfeer4

Great food, service was a little slow but more than compensated by a complementary bottle of wine which meant we hardly noticed!

Melden
OT
OpenTable-lid
Londen
4 recensies
Gegeten op 16 november 2019
Algeheel5eten5bediening5sfeer5

Really special evening, looked after very well from the moment we arrived. Drinks at the bar followed by very attentive, friendly and helpful service at the table.
Big fans of this restaurant!!

Melden
M
Master
Londen
2 recensies
Gegeten op 11 november 2019
Algeheel1eten1bediening1sfeer1

Was closed upon arrival

Melden
EB
EefvanBeeck
Londen
13 recensies
Gegeten op 9 november 2019
Algeheel4eten4bediening4sfeer4

Very friendly waiting and bar staff. I have to remarque that is quiet hard to get a table for 1. Sorry I am just single and I like to travel on my own. Just don’t put some single person automatically at the bar - face from the crowd. Anyway - I ordered the Lobster -
Delicious. Asked for some greens with it and got some cooked cabbage. (Which are greens ;) - lobed the freshly baked sourdough bread. For dessert the chocolate mousse - the taste was excellent - best quality of chocolate, but the texture was to chewy and sticky, more like a paste. The sauterne was sweet but not sugary, a great round taste - beautiful. The 12.5% additional service seems all right or a table service, not for a bar-service though.

Melden
IG
IrinaG
Londen
1 recensie
Gegeten op 9 november 2019
Algeheel2eten3bediening1sfeer1

We were seated next to a customer who was very loud, kept singing loudly throughout dinner and did not pay his check. He was very disruptive and staff clearly did not know how to manage that situation.
Food wise - steak was ok and the sides were good. But the grouse was very very tough, unusually so, and not the cheapest around. Very disappointing overall, as I was looking forward to it.
I’ve been a customer for years now but I won’t be returning this time!

Melden
MJ
MatthewJ
Londen
1 recensie
Gegeten op 9 november 2019
Algeheel2eten4bediening1sfeer3

I used to recommend Hix for weekends woth kids, been several times over the past year, but this will be the last time. Service was nonexistent - we had obviously come at shift hand over. Kids food arrived before our drinks, had to wave every-time wanted something, even cutlery and napkins, cleared our own plates onto neighbouring tables (empty ones of course), told 2 options were available and then they weren’t, I could go on, it was a shambles. Told the manager - apologised, but didn’t actually do much about it to encourage us back, so we won’t bother.

Melden
OT
OpenTable-lid
Londen
1 recensie
Gegeten op 7 november 2019
Algeheel3eten5bediening1sfeer3

The guy at the door was rude and condescending

Melden
JS
JoanneS
San Francisco
2 recensies
Gegeten op 7 november 2019
Algeheel3eten4bediening3sfeer2

Mediocre service
Food lack flavor but very salty

Melden
JS
JoannaS
1 recensie
Gegeten op 6 november 2019
Algeheel5eten5bediening5sfeer5

The restaurant was very welcoming and the food was delicious. Dry fresh and well presented. It’s not cheap ! But the food is worth the money. The wine prices are quite expensive but you can get a house wine for £25 a bottle. They even parcelled up the steak bone for my dogs !

Melden
AG
AntonellaG
Londen
1 recensie
Gegeten op 6 november 2019
Algeheel5eten5bediening5sfeer5

Perfect place for a pre theatre lunch. The set menu was superb!

Melden
E
Everest21
Londen
6 recensies
Gegeten op 4 november 2019
Algeheel5eten5bediening5sfeer5

Just had a chilled evening for my daughter's 24th birthday - great food and atmosphere and amazing service from really attentive and helpful staff.

Melden
OT
OpenTable-lid
Londen
1 recensie
Gegeten op 3 november 2019
Algeheel2eten1bediening2sfeer1

Very disappointed... won’t be dining at any more Hix restaurants. Beef gravy for chicken, undercooked Yorkshire pudding, over cooked potatoes, the most pungent cauliflower cheese. I dined alone and was made to feel a bit like I was an alien. Singles aren’t the target audience apparently.. sent a tweet got ignored so obviously not interested in feedback

Melden
G
vipGemstone
Londen
136 recensies
Gegeten op 2 november 2019
Algeheel4eten4bediening4sfeer4

Was a perfect choice to entertain friends from Italy, location is right in the thick of Soho and the British food is excellent.

Melden
DJ
vipDavidJones
Londen
9 recensies
Gegeten op 2 november 2019
Algeheel1eten2bediening1sfeer3

Just awful. The service was dire. The food not all worth the money. We’ve past so many times and thought we’d try this place. We will continue to walk by from now on. You need to seriously up your game when it comes to service.