Il Lupino

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1. OT

   OpenTable Diner

   San Francisco

   5 recensies

   vip
   5.0

   5 recensies

   1 dag geleden gegeten

   overall5food5service5ambience5

   Service was wonderful from the moment we stepped in the door. Everyone was so personable. Food was delicious & huge portions, so we shared an appetizer, Caesar salad, and pasta special.

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2. OT

   OpenTable Diner

   Houston

   31 recensies

   vip
   5.0

   31 recensies

   3 dagen geleden gegeten

   overall5food5service3ambience5

   Excellent food. The service was Spotty but did not deter from the meal If you are into Italian this is the place

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3. p

   prexiechase

   Chicago / Illinois

   30 recensies

   vip
   5.0

   30 recensies

   7 dagen geleden gegeten

   overall5food5service5ambience5

   First time eating here. We ate inside because outside was full. Fish piccata and chicken parmigiana were delicious.

   Report
4. S

   Silvas

   Hawaï

   8 recensies

   vip
   1.0

   8 recensies

   Gegeten op 23 januari 2023

   overall1food1service1ambience3

   Staffing is an issue as is common

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5. OT

   OpenTable Diner

   Detroit / Oost-Michigan

   3 recensies

   4.0

   3 recensies

   Gegeten op 23 januari 2023

   overall4food4service4ambience4

   We had 2 people taking care of our table. We ordered the bruschetta and the meatball as appetizers and both were very good. We ordered the bolognese for dinner, our main server suggested we split it as it’s quite large. I’m glad we followed her suggestion because we never could’ve finished a whole one. Food was good, service was good and they were very pleasant and helpful. Would definitely eat here again.

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6. KT

   KatsuhiroT

   San Francisco

   1 recensie

   1.0

   1 recensie

   Gegeten op 23 januari 2023

   overall1food1service1ambience2

   飲み物は出てこない とにかく遅い 食事はとにかくまずい。 ボンゴレは臭くて食べれたものじゃなかった

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7. OT

   OpenTable Diner

   Philadelphia /

   1 recensie

   4.0

   1 recensie

   Gegeten op 23 januari 2023

   overall4food4service3ambience4

   Nice ambience with both indoor and outdoor seating. We sat outside. Wait staff was good and friendly but suffered due to lack of numbers.

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8. OT

   OpenTable Diner

   Columbus

   1 recensie

   5.0

   1 recensie

   Gegeten op 20 januari 2023

   overall5food5service5ambience5

   Hard to find good gnocci on the island!!!

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9. RO

   RyanO

   Sydney

   17 recensies

   vip
   1.0

   17 recensies

   Gegeten op 20 januari 2023

   overall1food1service1ambience1

   Terrible place. Took 30 mins for a glass of wine, 1.5 hours for our entrees and basically the food was crap. No wonder it’s very empty and in one of the best spots in Waikiki….

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10. OT

    OpenTable Diner

    Cleveland / Akron / Canton

    8 recensies

    5.0

    8 recensies

    Gegeten op 20 januari 2023

    overall5food5service5ambience5

    Excellent service and food!

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11. b

    bethl

    Atlanta / Georg

    4 recensies

    3.0

    4 recensies

    Gegeten op 16 januari 2023

    overall3food3service3ambience4

    Kitchen seemed to be backed up and food didn’t come out at the same time which was not expected as the restaurant was not full. My food was not very hot but ok

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12. NK

    NicoleK

    Portland / Oreg

    13 recensies

    vip
    2.0

    13 recensies

    Gegeten op 15 januari 2023

    overall2food2service3ambience4

    This was a big disappointment. We love Italian and it was our last night on the Island. We booked a later dinner thinking it would be a great last dinner. This restaurant needs some attention to details. 1. We arrived a few minutes before our reservation time of 8:15pm. Nobody greeted us and there were two couples waiting with nobody at the check in stand. When a young man finally appeared he told us it would be a few minutes. We don’t mind waiting, but greeting people upon arrival and being responsive is important. 2. We sat down at 8:15pm, but didn’t get our dinner until after 9pm, which seemed incredibly long for the simple dishes we ordered, which brings me to #3. 3. When our dishes finally arrived they were not worth the wait. It’s one thing if you wait for fine dining and it is amazing, but this was not the case. I had the Chicken Marsala and it had NO sauce that you would normally have with such a dish. Although the chicken tasted fine. It was NOT Chicken Marsala. The pasta was done al dente, but was plain with no taste and about three mushrooms in the whole dish.It was very disappointing. My husband’s Chicken Parmesan was also tasteless. I don’t know if it was an off night, but to me a few things need to happen from a manager’s perspective: *Remind staff about what matters most — customer service (which starts at check in and is part of first impressions). *Have some quality control with food. Are the recipes consistent? Is there a new chef? To me it’s really hard to not have good Italian food, but this was an absolute disappointing experience from our arrival. The only highlight was the lovely outdoor atmosphere and server Todd who was so kind. We didn’t let him know about all of this as it wasn’t his fault, but we do think someone needed to know to fix the issues.

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13. C

    Cooler

    San Francisco

    6 recensies

    1.0

    6 recensies

    Gegeten op 15 januari 2023

    overall1food4service1ambience2

    2hours to receive our food , unacceptable. Don’t bother going!

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14. a

    andyw

    San Diego

    13 recensies

    vip
    5.0

    13 recensies

    Gegeten op 15 januari 2023

    overall5food5service5ambience5

    The food is absolutely amazing. Authentic Italian food, knowledgeable servers and fantastic wines. The restaurant was a bit short staffed that night but the ambience on the outdoors patio and wine was so great and we really enjoyed the extra time between courses - and definitely not a reason to give anything less than a 5-star rating.

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15. DB

    DarlaB

    Palm Springs /

    9 recensies

    5.0

    9 recensies

    Gegeten op 12 januari 2023

    overall5food5service5ambience5

    We have eaten at this restaurant many times! Always excellent!

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16. PT

    PeterT

    Sunshine Coast

    4 recensies

    1.0

    4 recensies

    Gegeten op 11 januari 2023

    overall1food3service1ambience4

    Worst service in Waikiki so far from lady at front counter to waiter who really did not want to be there to the owner / manager. Had to ask for water which then took 15 min to arrive, wrong bottle of wine came out and mix up with the mains. think we asked for out water to be filled up at least 3 times with some staff walking around pretending to be busy. Food was OK although pasta dishes very salty. Plenty of other much better places to eat so don't waste your money here.

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17. OT

    OpenTable Diner

    Houston

    1 recensie

    vip
    1.0

    1 recensie

    Gegeten op 10 januari 2023

    overall1food1service3ambience3

    one of the worst meals i can ever remember eating. the calamari was fried to a crisp and chewy as rubber, the second try was only somewhat better. the chicken piccata was tough and dry, frozen for a month and shipped from Russia maybe. the sautéed spinach was overcooked and tasteless. hard to imagine that food could be this poorly prepared at what appeared be a nice restaurant, costing $130 for two despite ordering very lean.

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18. z

    zaki

    Hawaï

    2 recensies

    1.0

    2 recensies

    Gegeten op 10 januari 2023

    overall1food2service1ambience2

    ボトルワインをオーダーしたが、座席で銘柄を確認することなく、バックヤードで開栓されたものがサーブされた。 しかも、ソムリエナイフを使わずに、直接コルク抜きをしたもので、ボトル口にはキャップシールが残存、、、、かつ、白ワインなのにワインクーラーも用意されずに、テーブルに直置き。 これだけで、気持ちが冷めてしまった。 また、料理のサーブ順も指定して、確認も受けたのにいたのに、、、完全無視って。 コロナ以前は高評価で何度も訪れていただけに、とても残念。 コロナ開けで、従業員教育が行き届いていないのかもしれない。

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19. TT

    TimT

    Seattle / Oost-

    6 recensies

    4.0

    6 recensies

    Gegeten op 9 januari 2023

    overall4food4service5ambience5

    Thanks so much for a wonderful meal. The Caesar Salad was a little wilted. Noted with wait staff.

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20. OT

    OpenTable Diner

    San Francisco

    5 recensies

    vip
    5.0

    5 recensies

    Gegeten op 8 januari 2023

    overall5food5service5ambience5

    Amazing place. Food and drinks are great. Service is extremely nice.

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21. OT

    OpenTable Diner

    Hawaï

    1 recensie

    1.0

    1 recensie

    Gegeten op 8 januari 2023

    overall1food2service2ambience2

    Disappointed

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22. OT

    OpenTable Diner

    Hawaï

    1 recensie

    5.0

    1 recensie

    Gegeten op 7 januari 2023

    overall5food5service5ambience5

    Fantastic service and great food

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23. OT

    OpenTable Diner

    Washington, D.C

    1 recensie

    5.0

    1 recensie

    Gegeten op 7 januari 2023

    overall5food5service5ambience5

    I don't know what the prissy tourists are complaining about (we call them "whoppity" - think of the sound of pigeons, cows, and pushy people all in one). The mai tai was litterally better then the mai tai served at the reatraunt called "mai tai" on the beach. Was sharing a meal with a vegan and vegetarian and it was the only restraunt on the trip that didnt serve them meat. Our server Shreyas was very honest and saved us from ordering the il lupino... Who puts prosciutto in a drink? Also all negaitive reviews are over Christmas. Let the staff have a holiday. I would expect a staffing shortage during holiday unless I was a whoppity .

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24. HH

    HHDG

    1 recensie

    1.0

    1 recensie

    Gegeten op 6 januari 2023

    overall1food1service1ambience1

    朝食の予約をして、当日お店に向かいましたが、開いていませんでした。営業時間外であれば、予約を受け付けしないよう改善をお願いします。有名店のようですが、直接お店に営業時間を確認してから予約されることをお勧めします。

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25. OT

    OpenTable Diner

    1 recensie

    1.0

    1 recensie

    Gegeten op 6 januari 2023

    overall1food1service1ambience1

    What was once a wonderful dining experience…..!! What has happened …? I have nothing good to say so I will make no comments Unfortunately we will not return

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26. OT

    OpenTable Diner

    Hokkaido

    1 recensie

    3.0

    1 recensie

    Gegeten op 4 januari 2023

    overall3food3service1ambience4

    今回対応してくれた店員が横柄だった。 日本人と見るや高いメニューを薦めたり、あまり感じが良くなかった。

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27. OT

    OpenTable Diner

    1 recensie

    2.0

    1 recensie

    Gegeten op 3 januari 2023

    overall2food2service2ambience4

    Everything that mattered was a complete mess and failure. Ambiance was great, arrival and initial service was promising. After our waitress almost never came back, signature drink was poorly made being almost pure sweet and no service to get a new drink, our entrees only half arrived and whole table sat for over ten minutes getting cold with no food for table or service, almost all entrees were sold out, got over cooked and seasoned veal. Three bites and just left it for the garbage. Tried ordering 4 desserts to redeem evening, and got two.. they didn’t know we were missing half of them. After asking to make sure we weren’t charged we finally got them off bill and left. Ambiance again was beautiful, but bad food, no service to resolve, no drinks, food missing in all services, hard to say was worth a couple hundred bucks. Kids Shirley temples were drinkable at least, no cherries but drinkable. Plain cheese kids pizza edible.

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28. O

    Orlohmagirl

    Vancouver / Brits-Columbia

    5 recensies

    vip
    1.0

    5 recensies

    Gegeten op 1 januari 2023

    overall1food1service1ambience1

    This is probably the worst restaurant we have ever been to. The food was horrible, and service was just as bad. The pastas had no flavor, and the tomato sauce was extremely runny. On top of that, the pasta was cooked, extremely poorly with multiple noodles sticking together. Honestly, we could not get out fast enough. The cherry on the cake was that the women’s bathroom was not functional, with water, spraying everywhere from the toilet. The staff did not even have the decency to let us know before we went in and we’re sprayed. Don’t waste your time or money. Any of the positive reviews here are incorrect.

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29. TS

    ThomasS

    New York / Agglomeratie New York

    2 recensies

    2.0

    2 recensies

    Gegeten op 1 januari 2023

    overall2food3service1ambience3

    Service was very poor. They were out of several things, specifically out of gluten free pasta and no pepperoni for pizzas. After our initial drink order, we were never asked if we want more, even though our glasses were empty for 60 minutes. Waiter was inattentive and forgot parts of our order

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30. OT

    OpenTable Diner

    Nebraska

    2 recensies

    vip
    5.0

    2 recensies

    Gegeten op 1 januari 2023

    overall5food5service5ambience5

    A wonderful New Years Eve at Il Lupino. The service was attentive, bruschetta and pastas were quite delicious, and the Tiramisu perfect. A lovely location and seating indoor and outdoor. We really enjoyed everything.

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31. OT

    OpenTable Diner

    Hawaï

    1 recensie

    3.0

    1 recensie

    Gegeten op 30 december 2022

    overall3food3service2ambience4

    お料理は普通で 雰囲気は良いですが お会計の際にJCBカードの割引をお願いしたら わからないと言われそのままお支払いを 済まされました。 他のスタッフにJCBカードの割引は ないのですか？と尋ねたら 一度キャンセルして やり直してくださいました。 その際にチップが入っていなかったらしく わからないとおっしゃってたスタッフが 飛んできて 日本語のわかるスタッフを連れてきて チップの事を必死で説明されました。 もちろんチップはお支払いしますが 割引の事を聞いた際にはわからないで 済まされ チップが入っていない時は 日本語のわかるスタッフをわざわざ 連れてくるくらいなら 最初からそうして欲しかったです。 ハワイ最後の日のごはんだったので 残念でした。

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32. OT

    OpenTable Diner

    Hawaï

    1 recensie

    vip
    2.0

    1 recensie

    Gegeten op 29 december 2022

    overall2food4service1ambience3

    Service were horrible. Very slow and not attentive at all. However seemed to push certain dishes only. Only thing decent was food.

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33. OT

    OpenTable Diner

    Hawaï

    3 recensies

    vip
    2.0

    3 recensies

    Gegeten op 27 december 2022

    overall2food3service1ambience2

    This was quite possibly the most laughable experience I’ve ever had at a restaurant. Service was sloppy - either the server was brand spanking new or completely in the weeds…nice, but generally just a chicken without its head. We ordered a bottle of Chianti, and only after it was poured for us did we realize it was a bottle of Cabernet Sauvignon, along with a $40 price difference. We giggled and reflected on if we ordered correctly (all of us recall the server repeating our order), while watching the waitstaff share whispers and finger pointing at our wine. To his credit, our server approached and offered to bring the correct wine. We laughed and said we’d keep this as long as we weren’t charged the extra $40. The food was tasty, but the pasta was so inconsistent. We had four pasta dishes, and all four had pasta at very varying levels…we’re talking like three minutes until al dente and five minutes past. The garlic bread was delicious though! However, the best part about the food is that two entrees were missing from our bill. Did we say anything? No. Should we have? Yes. Do we feel bad about it? A bit, but it certainly made up for this hot mess express of a meal. It was entertaining and certainly a bang for our buck, but I’ll probably never come here again.

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34. OT

    OpenTable Diner

    New York / Agglomeratie New York

    5 recensies

    5.0

    5 recensies

    Gegeten op 27 december 2022

    overall5food5service5ambience5

    ハッピーアワーのメニューをいただきました。 とても美味しかったです。 お酒も8ドルで、オススメです！

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35. OT

    OpenTable Diner

    Hawaï

    3 recensies

    vip
    1.0

    3 recensies

    Gegeten op 25 december 2022

    overall1food1service1ambience5

    It was horrible. We had a 10AM reservation and the restaurant didn’t open until 11AM. We were seated at 11 and did not receive our food until 12. We felt bad for the waitress because it wasn’t her fault but very upset we spent our Christmas morning like that.

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36. OT

    OpenTable Diner

    1 recensie

    1.0

    1 recensie

    Gegeten op 25 december 2022

    overall1food1service1ambience1

    The restaurant wasn’t even open on Christmas! Why would they let us make reservations and confirm via open table if they wouldn’t be open? We tried calling to confirm in the morning and the answering machine did not mention whether they’d be open or closed on Christmas. When we got there, it was closed with no signs and all the restaurants were completely packed in the area.

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37. DW

    DebraWeinberg

    Hawaï

    14 recensies

    vip
    4.0

    14 recensies

    Gegeten op 25 december 2022

    overall4food2service4ambience4

    We ordered our steak medium well, it came out not cooked enough, red inside. Fish was hardly cooked as well.

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38. B

    Bobby

    1 recensie

    1.0

    1 recensie

    Gegeten op 24 december 2022

    overall1food1service1ambience3

    What a dreadful experience. Our female server was drunk, slurred, made us repeat our orders a few times, and brought the appetizer after the main course. The carbonara pasta had a nasty taste. Our server did return a few times slurring, but all we wanted to do was leave. After we paid the bill she kept asking us “what about dessert?” Save yourself the trouble and pick another restaurant

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39. MC

    MsChoo

    Chicago / Illinois

    18 recensies

    vip
    2.0

    18 recensies

    Gegeten op 21 december 2022

    overall2food2service1ambience2

    Chaotic wait staff,bland food and banquet hall atmosphere Good location near Waikiki stores

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40. OT

    OpenTable Diner

    San Diego

    1 recensie

    1.0

    1 recensie

    Gegeten op 20 december 2022

    overall1food1service1ambience1

    We ordered a charcuterie board and the first red flag was the ritz crackers. The main items were not good. Bummed because we had great food the year before. Completely different experience. Not worth the money.

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