Kona Grill - Cincinnati

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1. OT

   OpenTable Diner

   Cincinnati / Dayton

   1 recensie

   5.0

   1 recensie

   Gegeten op 25 juni 2021

   overall5food5service5ambience5

   Katie Ann was amazing!!!

   Kona Grill - CincinnatiGereageerd op 30 juni 2021Thank you for your feedback and we look forward to your next visit with us!

   Report
2. j

   jvjulep

   Cincinnati / Dayton

   12 recensies

   vip
   2.0

   12 recensies

   3 dagen geleden gegeten

   overall2food3service2ambience2

   Sadly, this place has gone downhill. Unbused dirty tables, slow service, and way over priced food. Bummer.

   Report
3. DS

   DariusS

   Cincinnati / Dayton

   15 recensies

   vip
   5.0

   15 recensies

   4 dagen geleden gegeten

   overall5food5service5ambience5

   Our server was AMAZING!

   Report
4. JT

   JanT

   Cincinnati / Dayton

   1 recensie

   5.0

   1 recensie

   4 dagen geleden gegeten

   overall5food4service5ambience4

   Excellent place to visit to dine for the night, staff was very accommodating, we were seated upstairs to the right which left some of our party of 8 in the sun. After requesting to possibly be moved, 7min later we were escorted to the other side in the shade.. truly appreciated that. Food over the top and server keep our drinks coming. 10/10 KY visitors and will return.

   Report
5. JB

   JennyB

   San Francisco

   77 recensies

   vip
   5.0

   77 recensies

   4 dagen geleden gegeten

   overall5food4service2ambience4

   Margarita Flight is always good! Fried rice with pineapple and shrimp is very good! The sea bass sliders are so well prepared!

   Report
6. OT

   OpenTable Diner

   Cincinnati / Dayton

   2 recensies

   5.0

   2 recensies

   5 dagen geleden gegeten

   overall5food5service5ambience5

   Great sushi and server was awesome.

   Report
7. m

   mb01

   Cincinnati / Dayton

   15 recensies

   5.0

   15 recensies

   Gegeten op 31 juli 2022

   overall5food5service5ambience5

   We dined outdoors on the patio. Great service and food was excellent. Presentation earns five stars!

   Report
8. LA

   LAE509

   Cincinnati / Dayton

   5 recensies

   5.0

   5 recensies

   Gegeten op 29 juli 2022

   overall5food5service5ambience5

   It was a great night and experience all around. My husband and sons first time and it was great

   Report
9. OT

   OpenTable Diner

   1 recensie

   3.0

   1 recensie

   Gegeten op 22 juli 2022

   overall3food4service3ambience4

   Seating hostesses appeared to be disinterested in their jobs. Very disorganized and not willing to accommodate table change requests. Food was good but I’ll think twice about going back because of poor customer service

   Report
10. OT

    OpenTable Diner

    Cincinnati / Dayton

    1 recensie

    1.0

    1 recensie

    Gegeten op 22 juli 2022

    overall1food1service1ambience1

    Service sucked. Food sucked. It just sucked.

    Report
11. M

    Mare

    Cincinnati / Dayton

    26 recensies

    5.0

    26 recensies

    Gegeten op 22 juli 2022

    overall5food5service5ambience4

    We had reservations and were seated upon arrival. The staff were professional, polite and attentive. We’ve been here many times before. The food is always good with a good variety. We’d recommend Kona to friends and family.

    Report
12. OT

    OpenTable Diner

    Central Kentucky

    1 recensie

    5.0

    1 recensie

    Gegeten op 22 juli 2022

    overall5food5service5ambience5

    The happy hour specials are some of the best around. Great sushi and mini sliders. Kona big wave on tap. We will be back!

    Report
13. JD

    JoshD

    Cincinnati / Dayton

    10 recensies

    5.0

    10 recensies

    Gegeten op 20 juli 2022

    overall5food5service5ambience4

    Fun atmosphere, outstanding service, a few interesting menu options. This place is definitely worth the trip.

    Report
14. AP

    AliciaP

    Cincinnati / Dayton

    16 recensies

    vip
    3.0

    16 recensies

    Gegeten op 20 juli 2022

    overall3food3service3ambience1

    We had a table of 9 people for 5:00pm. Our waiter had difficulty getting the orders straight and the bills. The noise level was deafening and made it difficult to communicate with him and other guests at the table. Seems like the 1/2 Appetizers were limited - and the first two drinks ordered on happy hour were no longer being offered. There was a P&G Party of 100 in the second floor, which I'm sure impacted the kitchen and wait staff. Not Kona's best night - and surely not what we expected.

    Report
15. RB

    ReneeB

    South Carolina

    1 recensie

    2.0

    1 recensie

    Gegeten op 16 juli 2022

    overall2food3service2ambience3

    Overpriced. Food was good but felt like we could get the same quality meal for $10 less/plate elsewhere. Service not great. I think our waitress was new? She passed us 5 times before stopping and offering water or drinks after about 15 Minutes. Then our bar drinks, app, and meals all came out at the same time. I wouldn’t return really, prefer other places especially at the price point.

    Report
16. EW

    EricW

    Cincinnati / Dayton

    1 recensie

    3.0

    1 recensie

    Gegeten op 10 juli 2022

    overall3food2service2ambience4

    Date nite with the wife. Service was so so. Waiter was not well informed of menu options and was very slow. Food was delivered to the table and was disappointing. The filet we ordered was cooked to proper temperature but was cool to the touch when delivered. Sushi was good ! The side of green beans was actually cold. We ordered sweet potato fries as a side. They was delivered without the KG sauce for dipping. The waiter told us that they were not to have any sauce and offered ketchup. The menu clearly states they are served with the KG sauce. Other steak ordered was the Wagyu steak offering on the menu. This was very disappointing as the steak had a tough strand of membrane running through it and there was no flavor to it. Next time I’ll stick to the regular ole ribeye. Lastly, there was zero presence of and management. We were never asked about our experience or how the food was, neither at our table or on our way out.

    Report
17. OT

    OpenTable Diner

    Cincinnati / Dayton

    2 recensies

    1.0

    2 recensies

    Gegeten op 9 juli 2022

    overall1food2service1ambience1

    It was incredibly loud and took 1 1/2 hours to get our food. When we finally did, it was cold. We also had to seek someone out to get drink refills! Not a good experience!

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18. KG

    KimberlyG

    Denver / Colorado

    1 recensie

    2.0

    1 recensie

    Gegeten op 9 juli 2022

    overall2food3service1ambience1

    Music was too loud Waited forever for drink refills and the food was cold

    Report
19. OT

    OpenTable Diner

    Chicago / Illinois

    7 recensies

    2.0

    7 recensies

    Gegeten op 9 juli 2022

    overall2food4service1ambience5

    Pretty unfortunate experience. We sat in the rooftop area and Waited 20 min before anyone acknowledged us. Waitress finally came. We ordered appetizers and drinks. Took 20 min for the sushi roll to come and still no drinks. She finally brought the drinks. We gave her our order. Waited 15 more min. She came back and asked us if we wanted anything else or were we set with the apps. I told her we already ordered our dinner with her. She apologized. She comes back 5 Min later and tries to confirm our order “to make sure the kitchen has it.” 20 min later she comes back and said “sorry it’s not her. The kitchen had to remake it.” Total lie by the way. Food finally came over 75 min after we sat down. Our experience wasn’t unique that night. The tables around us waited for over 30 min. No acknowledgement by any waitress or the manager who floated about. I don’t know how much of it was rooftop service vs inside service. Inside people seemed happy.

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20. F

    Fletcher

    Cincinnati / Dayton

    6 recensies

    5.0

    6 recensies

    Gegeten op 9 juli 2022

    overall5food5service5ambience5

    Good overall experience. Had a reservation - seated right away. Food was excellent as usual. Recommend the Sea Bass Sliders!

    Report
21. JT

    JeanT

    San Francisco

    16 recensies

    vip
    5.0

    16 recensies

    Gegeten op 6 juli 2022

    overall5food5service5ambience5

    Great time w/ fam and friend to catch up at a great restaurant with great food!!

    Report
22. 6

    614foodie

    Columbus

    2 recensies

    5.0

    2 recensies

    Gegeten op 4 juli 2022

    overall5food5service5ambience5

    Wonderful Food & Atmosphere

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23. OT

    OpenTable Diner

    Cincinnati / Dayton

    1 recensie

    5.0

    1 recensie

    Gegeten op 3 juli 2022

    overall5food5service5ambience5

    2nd Floor Patio dining was pretty fun with a great view.

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24. OT

    OpenTable Diner

    Cincinnati / Dayton

    2 recensies

    3.0

    2 recensies

    Gegeten op 28 juni 2022

    overall3food1service1ambience5

    Disappointed. Too much too explain

    Report
25. JB

    JennyB

    San Francisco

    77 recensies

    vip
    3.0

    77 recensies

    Gegeten op 26 juni 2022

    overall3food3service5ambience4

    Great brunch, our service was phenomenal today. The bartender called off so they were short staffed. Our waitress was so apologetic but we were fine. Always a great experience and they have one of the best outdoor areas around.

    Report
26. F

    Fullhouse1023

    Cincinnati / Dayton

    23 recensies

    vip
    4.0

    23 recensies

    Gegeten op 25 juni 2022

    overall4food4service3ambience4

    As usual, the food was decently good. The service was great---just still very slow. Fortunately, it was "date night" for my wife and me. So, there was no rush. But, I would not recommend if you have somewhere to be after your dinner.

    Report
27. S

    Samantha

    Las Vegas

    1 recensie

    2.0

    1 recensie

    Gegeten op 25 juni 2022

    overall2food1service1ambience3

    There's a huge difference in short staffed and poor service! We had POOR SERVICE! We waited 20 minutes to just have wait staff come to our table to take drink orders. The server would walk right by and notice our empty glasses and we had to call him over to ask for something else. I asked for water and never received a refill, had to grab him filling up others glasses and ask AGAIN! the fries were hard and old. Our food came out at different times and we had to eat alone while the other was just sitting there! We were there for over two hours for two people just wanting a quick dinner and drink! HORRIBLE experience!

    Report
28. KC

    KevinC

    1 recensie

    2.0

    1 recensie

    Gegeten op 24 juni 2022

    overall2food2service2ambience2

    Met with an unhappy guest at the hostess stand complaining and the manager essentially dismissed the guest back to their table until she could ‘get to them’!! Yikes. First waitress advised…we have been out of Dr. Pepper for over a week! Then brings me squid instead of my tuna order??? Those two don’t look anything alike. 2nd waitress apologized and corrected it…sort of…brings me a 5 piece when I had ordered a 2 piece…don’t worry…she charged me for the 5 piece (had thought maybe it was a gesture…wrong). Place was dirty, flies all over, and ultimately the food was just okay. I’ve at many other places and spent much less for better presentation. The quality of the tuna was good…everything else we had was not quality. Last…it was so loud my date and I couldn’t talk…the table next to us were talking so loud to overcome the music level…I felt like I was at their table.

    Report
29. OT

    OpenTable Diner

    Cincinnati / Dayton

    2 recensies

    4.0

    2 recensies

    Gegeten op 20 juni 2022

    overall4food5service3ambience5

    I waiter appeared to be new. Had to ask for silverware, remind him of drinks. We received appetizer plates after they were gone and just before dinner food arrived. He was very friendly and seemed sincere. Just needs more time on the floor with some instruction. My salad was delicious. Friends both loved their food as well. Thanks for all you do.

    Report
30. JS

    JulieS

    Cincinnati / Dayton

    3 recensies

    3.0

    3 recensies

    Gegeten op 19 juni 2022

    overall3food5service3ambience3

    Food was very good. Our waitress was attentive but kitchen was very slow. We did not order an appetizer and it took almost an hour before we received your food. We did not order anything special that would have required extra time and the restaurant was not very busy. It might have been at 50% capacity maybe. Our reservation was for 5:30 we waited 5 minutes or so to even let a host/hostess know we arrived. We were seated about 5 minutes after that. We got our food around 6:40.

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31. OT

    OpenTable Diner

    1 recensie

    3.0

    1 recensie

    Gegeten op 19 juni 2022

    overall3food4service4ambience4

    Everything was amazing except the tables and chairs outside could have been cleaned or vacuumed through the cracks better. There was old food and trash that has fallen in the cracks. Made it a little unappealing. Plates could have been less messy as well. Otherwise, food was amazing! Definitely will be back!

    Report
32. KB

    KimiB

    Cincinnati / Dayton

    4 recensies

    5.0

    4 recensies

    Gegeten op 19 juni 2022

    overall5food5service5ambience5

    Very nice experience. The food/drinks were very well prepared and served in a timely manner. All of the staff were super friendly and our server Austin was remarkable. Menu has a great selection of all types of food and the butter cake with raspberry sauce and ice cream is a must!

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33. OT

    OpenTable Diner

    Cincinnati / Dayton

    1 recensie

    2.0

    1 recensie

    Gegeten op 19 juni 2022

    overall2food2service2ambience4

    Overall poor experience. Service and food for brunch was terrible.

    Report
34. OT

    OpenTable Diner

    1 recensie

    1.0

    1 recensie

    Gegeten op 18 juni 2022

    overall1food1service1ambience3

    Service was awful. Sushi left out to sit while waiting for other food to be cooked for 45 minutes. Not food safe.

    Report
35. OT

    OpenTable Diner

    1 recensie

    2.0

    1 recensie

    Gegeten op 18 juni 2022

    overall2food3service4ambience2

    The night began with us being seated at a table that should have never been a seating place. We were in a traffic lane basically for people coming out of the kitchen and down from the upstairs and it was distracting to say the least. Various people were brushing our table and stopping to hold scintillating conversations..They brought the wrong meal to me eventually. I had ordered the surf and turf and I had ordered my filet medium rare and it came out basically raw. I had ordered a miso mash potatoes and I received fingerling potatoes. So I sent it back and no less than three different people brought out various parts of the proper meal. then they brought out an extra fillet and an extra order of mashed potatoes. so it seemed like the left hand and the right hand we’re not communicating in the kitchen. My date had specifically asked for her salad to have the dressing on the side and it was served, wait for it, with the dressing all over it. I personally, had ordered a shrimp tempura roll, and to this day, I don’t know what they brought me. but it was yellow and it was bland and tasted kind of yucky and I never did figure out what it was. I assume it went with the wrong order that I was given originally. When they brought out my proper order it had the shrimp tempura sushi roll on it. Needless to say, The only highlight of this date in terms of our restaurant choice was our waitress who’s name escapes me but she was brand-new and extremely pleasant. I can’t say the same for the kitchen, it seemed disorganized and the communication appeared to be lacking. And this was my observation from sitting just outside of it. I can only imagine what was going on actually in the kitchen. And it wasn’t extremely busy. We never had a manager come over to address these concerns even though we expressed them to our waitress. The only saving grace was I had ordered one surf and turf and ended up leaving with two surf and turf leftovers for the price of one.

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36. o

    outandabout

    Washington, D.C

    6 recensies

    2.0

    6 recensies

    Gegeten op 18 juni 2022

    overall2food4service4ambience2

    Prior to pandemic, we really liked Kona Grill. the property was dirty and not well kept sticky floors. Simple things, Imo. They ran out of silverware on a Friday.

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37. JM

    JohnM

    Cincinnati / Dayton

    10 recensies

    vip
    1.0

    10 recensies

    Gegeten op 18 juni 2022

    overall1food1service1ambience4

    Worst restaurant I have ever been to. My wife's steak came out raw, then they substituted it with a different cut and it was over done. Come on! Service was really poor waiter was never around he was at the bar talking to the bartender and not doing his job. He only had two tables at the time he was working. I will defiantly not be going back. Don't waste your time with this establishment.

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38. OT

    OpenTable Diner

    Cincinnati / Dayton

    2 recensies

    5.0

    2 recensies

    Gegeten op 17 juni 2022

    overall5food5service5ambience1

    Music was loud af upstairs, I’m not old and winy. Everything was great but it was so loud I couldn’t hear the person next to me, 0 chance across the table.

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39. F

    Familytraveller

    Wisconsin

    13 recensies

    2.0

    13 recensies

    Gegeten op 17 juni 2022

    overall2food2service1ambience3

    Slow slow service…come if you have time to spare

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40. OT

    OpenTable Diner

    Phoenix / Arizo

    1 recensie

    5.0

    1 recensie

    Gegeten op 15 juni 2022

    overall5food5service5ambience5

    Server was great.

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