BJ's Restaurant & Brewhouse - Millenia Mall

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1. UD

   UdayD

   1 recensie

   2.0

   1 recensie

   Gegeten op 30 december 2022

   overall2food2service4ambience3

   Seems having employees issues in kitchen causing dining experience terrible

   BJ's Restaurant & Brewhouse - Millenia MallGereageerd op 1 januari 2023Hi Uday. We are so sorry you were not satisfied with your BJ’s visit and hope you can give us another chance. Next time, if anything about your experience can be improved, please let our managers know so we can make it right while you are dining with us. Thank you for your feedback.

   Report
2. T

   Thurco

   Orlando / Oost-

   15 recensies

   5.0

   15 recensies

   Gegeten op 29 december 2022

   overall5food5service5ambience5

   Bathroom floor dangerously slippery and management showed no concern. Just shrugged and said they knew. Accident waiting to happen.

   BJ's Restaurant & Brewhouse - Millenia MallGereageerd op 1 januari 2023We’re sorry to hear about your experience. Please email us at feedback@bjsrestaurants.co m and provide the name your review was posted under and that it is about our Millenia Mall restaurant. Allow us a few days to get back to you. Thank you.

   Report
3. K

   Kate

   1 recensie

   1.0

   1 recensie

   Gegeten op 27 december 2022

   overall1food3service1ambience3

   The server was not really nice and had an attitude!

   BJ's Restaurant & Brewhouse - Millenia MallGereageerd op 29 december 2022Hi Kate. We are so sorry for the service you received from us. We would have felt the same way you did about this visit. Our service should be much better. We will address this with our staff and hope you can give us another chance. Thank you for your feedback. Please swing back by our location and personally share this experience with the manager so we can do right by you.

   Report
4. T

   Thurco

   Orlando / Oost-

   16 recensies

   4.0

   16 recensies

   Gegeten op 16 december 2022

   overall4food5service4ambience4

   Took a long time to get noticed and waited on. After that, the server was excellent.. even though we werent supposed to be his table.

   BJ's Restaurant & Brewhouse - Millenia MallGereageerd op 18 december 2022We are sorry to read your recent experience with us was not up to par. We will work with our team to make sure this does not happen again.

   Report
5. JM

   JimMac

   Orlando / Oost-

   12 recensies

   5.0

   12 recensies

   Gegeten op 23 november 2022

   overall5food4service5ambience4

   Good burgers. Fair prices.

   Report
6. OT

   OpenTable Diner

   Orlando / Oost-

   1 recensie

   5.0

   1 recensie

   Gegeten op 11 november 2022

   overall5food5service5ambience5

   Amazing service and good food:) very knowledgeable and friendly server and front desk staff.

   BJ's Restaurant & Brewhouse - Millenia MallGereageerd op 13 november 2022Thank you for this kind review. We're happy to hear you enjoyed the food and service you received during this visit. We can't wait to see you again!

   Report
7. GS

   GraceS

   Orlando / Oost-

   8 recensies

   4.0

   8 recensies

   Gegeten op 29 oktober 2022

   overall4food5service4ambience4

   I went there to have my bday dinner with my family. The food was good & taste. We had to look around for our server. Then the manager came over and took very good care of us. All in all not a bad experience. It’s been along time since we have been to this restaurant. They have a good variety of food to choose from. Love it.

   BJ's Restaurant & Brewhouse - Millenia MallGereageerd op 1 november 2022Thank you so much for this review, Grace. We're very happy you enjoyed dining with us. We look forward to seeing you again soon!

   Report
8. OT

   OpenTable Diner

   1 recensie

   4.0

   1 recensie

   Gegeten op 6 oktober 2022

   overall4food4service4ambience4

   BJ’s is one of my favorite restaurant chains. This location, however, was a bit crowded in terms of seating, it took a while to get seated even with the reservation, and there were a few mistakes made during the ordering process. However, our waiter was great and made the experience very enjoyable and seamless. I especially liked that I could just pay for the meal on my phone and not have to wait any longer than we already had to.

   BJ's Restaurant & Brewhouse - Millenia MallGereageerd op 17 oktober 2022Thank you so much for this review. We're very happy you enjoyed dining with us. We look forward to seeing you again soon!

   Report
9. OT

   OpenTable Diner

   Las Vegas

   1 recensie

   2.0

   1 recensie

   Gegeten op 4 augustus 2022

   overall2food3service1ambience3

   Took long time to get drinks no silverware on table, we got some but then had to wait for more to be prepared we got appetizers before drinks or unrealistic. No serving plates given for apps. Then food was just fair lacked taste. Waitress forgot orders and had to be reminded about orders a few times and took a while to return with missing items. Card charged at least 3 different times.

   BJ's Restaurant & Brewhouse - Millenia MallGereageerd op 7 augustus 2022We are so sorry you were not satisfied with your BJ’s visit and our service wasn't up to par, and we apologize for having kept you waiting. Please don't hesitate to reach out to one of our managers the next time this happens. Our team will do everything we can to make it right.

   Report
10. M

    Muzik

    Orlando / Oost-

    16 recensies

    3.0

    16 recensies

    Gegeten op 30 juli 2022

    overall3food3service3ambience4

    Food arrived late, servers were not appropriately attentive to our order but were apologetic. Also, the meals were salty to taste.

    BJ's Restaurant & Brewhouse - Millenia MallGereageerd op 1 augustus 2022Thank you for sharing your experience Muzik. Sounds like we didn't provide the outstanding service we strive for this time. We'll address this with the staff and make sure it doesn't happen again. We would like to make it up to you. Please swing back by our location and personally share this experience with the manager so we can do right by you.

    Report
11. A

    Alex

    Orlando / Oost-

    6 recensies

    vip
    1.0

    6 recensies

    Gegeten op 29 juli 2022

    overall1food1service1ambience3

    Seated at 730. Wasn’t greeted until 745. Water didn’t arrive until 755. Pork was dry. Avocado egg rolls came out Burt. Manager didn’t apologize or take ownership. This place has really gone downhill.

    BJ's Restaurant & Brewhouse - Millenia MallGereageerd op 31 juli 2022We’re sorry to hear about your experience. Please email us at feedback@bjsrestaurants.co m and provide the name your review was posted under and that it is about our Millenia Mall restaurant. Allow us a few days to get back to you. Thank you.

    Report
12. EL

    ElizabethL

    1 recensie

    5.0

    1 recensie

    Gegeten op 18 juli 2022

    overall5food5service5ambience5

    Our reservation was for lunch. Server was good. Food was great! I wish there was a BJs in Snellville,GA. We will visit once again before we leave.

    BJ's Restaurant & Brewhouse - Millenia MallGereageerd op 21 juli 2022Hi Elizabeth. Thank you for your review. We're glad to hear that you enjoyed your experience, and we look forward to your next visit

    Report
13. RN

    RobbieN

    New York / Agglomeratie New York

    6 recensies

    5.0

    6 recensies

    Gegeten op 28 mei 2022

    overall5food5service5ambience5

    Gluten-free menu was exceptional. They really know what they’re doing. Our waiter, Jeremy, was top-notch and very attentive and friendly. Will be returning the next time we’re in Orlando.

    BJ's Restaurant & Brewhouse - Millenia MallGereageerd op 30 mei 2022WOW! We loved your comments, thanks for the great “pat on the back,” we really appreciate it! Looking forward to serving you again.

    Report
14. EH

    EddieH

    1 recensie

    3.0

    1 recensie

    Gegeten op 30 april 2022

    overall3food4service3ambience4

    Had a reservation for 6pm arrived at 540 . Said they would not sit us till our time , no one else was waiting and tables were open . Then a very loud and rude waitress walked by the hostess stand and yelled at her for everyone to hear “ Mitch has 17 tickets stop sitting tables for at least an hour ! Manager finally came out about 605 and got us a table and everything else went well until we ordered . No wings and then there was no crusted Parmigiana Chicken ! That’s unheard of since it’s one of your signature dishes . Our server was great !

    BJ's Restaurant & Brewhouse - Millenia MallGereageerd op 2 mei 2022Hi Eddie. We are so sorry you were not satisfied with your BJ’s visit and hope you can give us another chance. Next time, if anything about your experience can be improved, please let our managers know so we can make it right while you are dining with us. Thank you for your feedback.

    Report
15. BG

    BillG

    Orlando / Oost-

    4 recensies

    3.0

    4 recensies

    Gegeten op 25 april 2022

    overall3food3service4ambience3

    Dirty restrooms. Out of things still listed on menu board.

    BJ's Restaurant & Brewhouse - Millenia MallGereageerd op 27 april 2022Thank you for your feedback. We take your comments seriously and will address this situation immediately.

    Report
16. OT

    OpenTable Diner

    Orlando / Oost-

    2 recensies

    5.0

    2 recensies

    Gegeten op 21 april 2022

    overall5food5service5ambience5

    Our server Alicia was amazing , food was great and within a minute we had our meal .

    BJ's Restaurant & Brewhouse - Millenia MallGereageerd op 22 april 2022Speedy service is our specialty! We're so glad to have helped you make the most of your time at BJ's Restaurant & Brewhouse.

    Report
17. OT

    OpenTable Diner

    1 recensie

    3.0

    1 recensie

    Gegeten op 16 april 2022

    overall3food3service5ambience4

    Our server was fantastic and the food was good. There is a lot to choose from, which is perfect for our family.

    Report
18. OT

    OpenTable Diner

    Chicago / Illinois

    15 recensies

    4.0

    15 recensies

    Gegeten op 7 april 2022

    overall4food5service5ambience5

    Rachel was fantastic. Food was fantastic

    BJ's Restaurant & Brewhouse - Millenia MallGereageerd op 9 april 2022Thank you for this kind review. We're happy to hear you enjoyed the food and service you received during this visit. We can't wait to see you again!

    Report
19. D

    Danielle

    San Francisco

    8 recensies

    5.0

    8 recensies

    Gegeten op 5 april 2022

    overall5food5service5ambience5

    Server was great, food is always good and great selection of draft beer

    BJ's Restaurant & Brewhouse - Millenia MallGereageerd op 7 april 2022Hey there! Thank you so much for reaching out. We pride ourselves on great service and food. I am glad you had a great time. Can't wait to serve you guys again!

    Report
20. M

    Marmarah

    1 recensie

    5.0

    1 recensie

    Gegeten op 2 april 2022

    overall5food5service5ambience5

    Wonderful food service was great . Will be back for more

    BJ's Restaurant & Brewhouse - Millenia MallGereageerd op 4 april 2022Hey there! Thank you so much for reaching out. We pride ourselves on great service and food. I am glad you had a great time. Can't wait to serve you guys again!

    Report
21. OS

    OkkeS

    New Orleans / L

    1 recensie

    4.0

    1 recensie

    Gegeten op 15 maart 2022

    overall4food4service5ambience4

    Great value on Tuesday. Friendly staff and good food

    BJ's Restaurant & Brewhouse - Millenia MallGereageerd op 17 maart 2022Hey there! Thank you so much for reaching out. We pride ourselves on great service and food. I am glad you had a great time. Can't wait to serve you guys again!

    Report
22. AC

    AndrewC81

    Orlando / Oost-

    2 recensies

    3.0

    2 recensies

    Gegeten op 13 maart 2022

    overall3food4service3ambience4

    My only complaint is my request to have certain food items at the table when we arrived was not fulfilled. It was disappointing.

    BJ's Restaurant & Brewhouse - Millenia MallGereageerd op 16 maart 2022Your feedback is what drives our coaching, Andrew, if there is anything about your experience that can be improved, please let our onsite managers know so that we can do our best to make it right in the restaurant.

    Report
23. PD

    PattiD

    Orlando / Oost-

    1 recensie

    4.0

    1 recensie

    Gegeten op 8 maart 2022

    overall4food5service5ambience5

    Was disappointed, all beer taps were down. Good food.

    BJ's Restaurant & Brewhouse - Millenia MallGereageerd op 11 maart 2022Hi there. Yikes, I hope that experience doesn’t tarnish your view of BJ’s. We take your comments seriously and will address this situation. We look forward to seeing you again soon!

    Report
24. p

    pradeepv

    Orlando / Oost-

    5 recensies

    5.0

    5 recensies

    Gegeten op 27 februari 2022

    overall5food5service5ambience4

    Nice restaurant with excellent menu and very friendly staff. Had a great experience

    BJ's Restaurant & Brewhouse - Millenia MallGereageerd op 2 maart 2022Thank you for this kind review, Pradeep. We're happy to hear you enjoyed the food and service you received during this visit. We can't wait to see you again!

    Report
25. OT

    OpenTable Diner

    New York / Agglomeratie New York

    6 recensies

    vip
    2.0

    6 recensies

    Gegeten op 13 februari 2022

    overall2food2service2ambience2

    Very disappointed in the meal. I was visiting w friends from out of town and sadly the quality of the food was really dull & lacked flavor. It was on par with a typical cafeteria. Everything tasted very generic like it was previously frozen or just cooked in bulk. I was not at all satisfied after eating and ended up grabbing food elsewhere after dinner. Would not recommend this restaurant. I

    Report
26. OT

    OpenTable Diner

    Orlando / Oost-

    1 recensie

    5.0

    1 recensie

    Gegeten op 24 december 2021

    overall5food5service5ambience5

    Christmas Eve meal

    BJ's Restaurant & Brewhouse - Millenia MallGereageerd op 26 december 2021Thank you so much for this review. We're very happy you enjoyed dining with us. We look forward to seeing you again soon!

    Report
27. OT

    OpenTable Diner

    Orlando / Oost-

    6 recensies

    4.0

    6 recensies

    Gegeten op 21 december 2021

    overall4food3service5ambience5

    Server was phenomenal. The food was ok.

    BJ's Restaurant & Brewhouse - Millenia MallGereageerd op 23 december 2021Thank you so much for sharing your recent experience. We are so happy you had a great time and enjoyed our service. We can't wait to see you again!

    Report
28. SC

    ShaneaC

    1 recensie

    5.0

    1 recensie

    Gegeten op 19 december 2021

    overall5food5service5ambience5

    Great experience, food was prepared to perfection!

    BJ's Restaurant & Brewhouse - Millenia MallGereageerd op 20 december 2021Thank you for taking the time to let us know about your time at BJ's Restaurant & Brewhouse! We're especially happy to hear that you enjoyed the food!

    Report
29. JM

    JenniferM

    Orlando / Oost-

    26 recensies

    vip
    5.0

    26 recensies

    Gegeten op 19 december 2021

    overall5food5service5ambience5

    Visited BJ’s for the first time in a long time, and it was as good as we remembered. Nadia was a great server! Food was tasty. Will definitely visit again soon!

    BJ's Restaurant & Brewhouse - Millenia MallGereageerd op 20 december 2021Thank you so much for your kind words! We strive to always provide great food for our guests to enjoy!

    Report
30. R

    Rkmtravel

    Cincinnati / Dayton

    4 recensies

    2.0

    4 recensies

    Gegeten op 18 december 2021

    overall2food3service2ambience1

    Seated in the worst place in the restaurant and we had reservations. I understand spacing and short staff, but this made no sense. Our waitress was kind- nothing personal against her. The food was okay, but we were at a table with minimal light by an emergency exit and service door with empty tables all around us and throughout the restaurant. Better seating was available.

    BJ's Restaurant & Brewhouse - Millenia MallGereageerd op 21 december 2021We are so sorry for the service you received from us. We would have felt the same way you did about this visit. Our service should be much better. We will address this with our staff and hope you can give us another chance. Thank you for your feedback. Please swing back by our location and personally share this experience with the manager so we can do right by you.

    Report
31. AR

    AlisonR

    1 recensie

    5.0

    1 recensie

    Gegeten op 11 november 2021

    overall5food5service5ambience5

    Excellent food and service with a lot of attention paid to the details

    Report
32. JG

    JGiff1

    Orlando / Oost-

    4 recensies

    3.0

    4 recensies

    Gegeten op 23 oktober 2021

    overall3food3service3ambience4

    Food could have been warmer in temperature. Otherwise was ok.

    BJ's Restaurant & Brewhouse - Millenia MallGereageerd op 25 oktober 2021Your feedback is what drives our coaching! I’m sorry we were not up to par on your visit. We will work with our team so this does not happen again.

    Report
33. M

    Michfla4

    Fort Lauderdale

    21 recensies

    vip
    4.0

    21 recensies

    Gegeten op 21 augustus 2021

    overall4food4service4ambience4

    At first I was disappointed- I arrived 10 min early gave my name and was told 20 min wait - which made no sense. However within 5 min I was sat. Waitress was great explained menu - offered suggestions. Food was really good

    BJ's Restaurant & Brewhouse - Millenia MallGereageerd op 23 augustus 2021Thanks so much for your four-star review. We look forward to seeing you again soon, and we'll try for that fifth star.

    Report
34. MD

    MistyD

    Atlanta / Georg

    3 recensies

    2.0

    3 recensies

    Gegeten op 20 augustus 2021

    overall2food2service2ambience3

    Our server only checked on us after the food arrived. It took more than 15 minutes for my husband to get the drink he ordered from the bar. The excuse we were given was that another table was holding up the glasses so the bar had to wait for glasses to be washed. The lemonade tasted like lemon juice that had a hint of sugar, which was not very pleasant. The server Only offered a drink refill when our son asked for more water. A table of 12 was say next to us and we had to endure foul language the entire time. The food was ok at best. Not a pleasant experience.

    BJ's Restaurant & Brewhouse - Millenia MallGereageerd op 23 augustus 2021Thank you for sharing your experience. Sounds like we didn't provide the outstanding service we strive for this time. We'll address this with the staff and make sure it doesn't happen again.

    Report
35. 8

    8here

    New York / Agglomeratie New York

    18 recensies

    4.0

    18 recensies

    Gegeten op 15 augustus 2021

    overall4food4service5ambience4

    Very enjoyable. Cooks don’t listen to the servers when asked for things to be omitted from a meal for dietary restrictions. 2 things had items asked to be omitted. Server verbally repeated every restriction, so don’t think it was her mistake. She made good on their mistakes. We took care of her. Food was really good and server was very good.

    BJ's Restaurant & Brewhouse - Millenia MallGereageerd op 18 augustus 2021Thanks so much for your four-star review. We look forward to seeing you again soon, and we'll try for that fifth star.

    Report
36. DS

    DebbieS

    Orlando / Oost-

    3 recensies

    4.0

    3 recensies

    Gegeten op 6 augustus 2021

    overall4food4service4ambience4

    No one was at hostess station and waited for awhile but after that everything was good here.

    BJ's Restaurant & Brewhouse - Millenia MallGereageerd op 10 augustus 2021Thanks so much for your four-star review. We look forward to seeing you again soon, and we'll try for that fifth star.

    Report
37. RC

    RevCCJ

    Cleveland / Akron / Canton

    4 recensies

    vip
    3.0

    4 recensies

    Gegeten op 31 juli 2021

    overall3food3service3ambience3

    These aren’t reservations they’re call ahead. We waited another 30 min after arriving. Slow service. Food was ok.

    BJ's Restaurant & Brewhouse - Millenia MallGereageerd op 2 augustus 2021We appreciate the feedback. Thank you for letting us know that our service wasn't up to par, and we apologize for having kept you waiting. Please don't hesitate to reach out to one of our managers the next time this happens. Our team will do everything we can to make it right.

    Report
38. FL

    FredL

    1 recensie

    3.0

    1 recensie

    Gegeten op 24 juli 2021

    overall3food4service4ambience4

    Womens bathroom was not clean. No salads or pizza because of lack of staff. This staff issue has been ongoing for at least 6 months. Don't like seeing cheap looking dinner menus with many items crossed out.

    BJ's Restaurant & Brewhouse - Millenia MallGereageerd op 26 juli 2021Hi Fred. Yikes, I hope that experience doesn’t tarnish your view of BJ’s. We take your comments seriously and will address this situation immediately.

    Report
39. NT

    NicoT

    Orlando / Oost-

    3 recensies

    vip
    5.0

    3 recensies

    Gegeten op 15 juli 2021

    overall5food5service5ambience5

    Great happy hour special, great service, awesome food!

    BJ's Restaurant & Brewhouse - Millenia MallGereageerd op 19 juli 2021Thank you for taking the time to let us know about your time at BJ's Restaurant & Brewhouse! We're especially happy to hear that you enjoyed the food!

    Report
40. C

    Caelshadow

    1 recensie

    5.0

    1 recensie

    Gegeten op 2 juli 2021

    overall5food5service5ambience5

    Good place for a nice meal with friends . Great atmosphere for relaxing and catching up

    BJ's Restaurant & Brewhouse - Millenia MallGereageerd op 6 juli 2021Hi Caelshadow. We're so happy you enjoyed dining with us. Thanks for the kind review, and we hope to see you again soon.

    Report