BJ's Restaurant & Brewhouse - Tri-County Mall

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1. OT

   OpenTable Diner

   Cincinnati / Dayton

   2 recensies

   4.0

   2 recensies

   Gegeten op 1 januari 2021

   overall4food3service4ambience4

   Nice evening.

   BJ's Restaurant & Brewhouse - Tri-County MallGereageerd op 6 januari 2021I apologize that you didn't enjoy the tri-tip. If you would like to reach out to discuss please give us a call at 513-671-1805. We appreciate the feedback.

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2. G

   Grannah64

   Cincinnati / Dayton

   4 recensies

   vip
   3.0

   4 recensies

   Gegeten op 2 augustus 2022

   overall3food4service1ambience5

   The food and atmosphere was great. However, our server was extremely slow. A simple lunch took over an hour and a half. The restaurant wasn't busy at all. The other servers were fast and prompt. They came after us and left before us.

   BJ's Restaurant & Brewhouse - Tri-County MallReageerde 6 dagen geledenWe are so sorry you were not satisfied with your BJ’s visit and our service wasn't up to par, and we apologize for having kept you waiting. Please don't hesitate to reach out to one of our managers the next time this happens. Our team will do everything we can to make it right.

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3. GK

   GinaK

   Cincinnati / Dayton

   2 recensies

   vip
   3.0

   2 recensies

   Gegeten op 15 juli 2022

   overall3food3service3ambience3

   Really liked the Rookwood location, this location not so much.

   BJ's Restaurant & Brewhouse - Tri-County MallGereageerd op 19 juli 2022Your feedback is what drives our coaching, Gina, if there is anything about your experience that can be improved, please let our onsite managers know so that we can do our best to make it right in the restaurant.

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4. SL

   SharonvilleLisa58

   Cincinnati / Dayton

   122 recensies

   vip
   3.0

   122 recensies

   Gegeten op 8 juli 2022

   overall3food4service3ambience2

   Service extremely slow. Food was good but not very hot. Lukewarm. Took forever to get bar device

   BJ's Restaurant & Brewhouse - Tri-County MallGereageerd op 9 juli 2022Hi Sharon. We are so sorry to hear about your experience with your food. We will address this with our team. On your next visit, if there is anything about your experience that can be improved, please let our onsite managers know so that we can do our best to make it right in the restaurant, on the spot!

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5. N

   Nate

   1 recensie

   3.0

   1 recensie

   Gegeten op 29 juni 2022

   overall3food4service2ambience3

   Went for a business lunch, set reservation as such. Food took really long, was late getting back for a meeting. Overall good quality food, and waiter was friendly, but they may be short staffed.

   BJ's Restaurant & Brewhouse - Tri-County MallGereageerd op 1 juli 2022Your feedback is what drives our coaching, Nate! I’m sorry we were not up to par on your visit. We will work with our team so this does not happen again.

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6. y

   yumm

   Cincinnati / Dayton

   4 recensies

   4.0

   4 recensies

   Gegeten op 25 juni 2022

   overall4food5service5ambience4

   By going through Open Table my points did not show up.

   BJ's Restaurant & Brewhouse - Tri-County MallGereageerd op 29 juni 2022Your feedback is what drives our coaching, if there is anything about your experience that can be improved, please let our onsite managers know so that we can do our best to make it right in the restaurant.

   Report
7. KG

   KathyG

   1 recensie

   5.0

   1 recensie

   Gegeten op 22 mei 2022

   overall5food5service5ambience4

   The food was very good and the server was attentive and friendly

   BJ's Restaurant & Brewhouse - Tri-County MallGereageerd op 24 mei 2022Thank you for this kind review, Kathy. We're happy to hear you enjoyed the food and service you received during this visit. We can't wait to see you again!

   Report
8. MD

   MayaD

   Cincinnati / Dayton

   1 recensie

   2.0

   1 recensie

   Gegeten op 28 april 2022

   overall2food5service1ambience2

   Service is very bad. No one came.for refills. Very bad service.

   BJ's Restaurant & Brewhouse - Tri-County MallGereageerd op 30 april 2022We are sorry to read your recent experience with us was not up to par, _NAME_. We will work with our team to make sure this does not happen again. Next time, if anything about your experience can be improved, please let our managers know so we can make it right while you are dining with us. Thank you for your feedback.

   Report
9. OT

   OpenTable Diner

   1 recensie

   5.0

   1 recensie

   Gegeten op 23 april 2022

   overall5food5service5ambience5

   We were celebrating a birthday! We all had a great time!!!

   BJ's Restaurant & Brewhouse - Tri-County MallGereageerd op 25 april 2022WOW! I loved your comments, thanks for the great “pat on the back.” We really appreciate it! Looking forward to serving you again. Don't forget to sign up for Premier Rewards PLUS before your next visit and snag a free Pizookie®!

   Report
10. S

    Silver

    Cincinnati / Dayton

    7 recensies

    5.0

    7 recensies

    Gegeten op 18 maart 2022

    overall5food5service5ambience5

    My freinds and I had just buried another of our freinds young son. Although the moment we gathered for was sad it was so beautiful to get together and celebrate his life and our memories of him. RIP Bryant. We will miss you🫂😇

    BJ's Restaurant & Brewhouse - Tri-County MallGereageerd op 20 maart 2022Thank you for your review. We're very happy you had a wonderful time with us! We look forward to seeing you back again soon!

    Report
11. CM

    CiaraM

    Cincinnati / Dayton

    1 recensie

    5.0

    1 recensie

    Gegeten op 12 maart 2022

    overall5food5service5ambience5

    Waiter was awesome & food was quick . Waiter deserves a raise

    BJ's Restaurant & Brewhouse - Tri-County MallGereageerd op 14 maart 2022We're so glad to hear you were served quickly. The only thing better than great food is great food served fast! We look forward to seeing you again.

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12. OT

    OpenTable Diner

    Cincinnati / Dayton

    25 recensies

    4.0

    25 recensies

    Gegeten op 20 februari 2022

    overall4food5service3ambience4

    Service was very slow. Took 15 minutes to get water. Food was delicious, as always. A server dropped a tray of food next to us. Staff came to clean up & asked us to be careful not to slip. Another server dropped a tray of drinks nearby. Staff asked us at one point to look for someone’s keys in our booth while we were eating. Server didn’t clear any plates while we were dining, even after ordering dessert. Had to request silverware when our food was delivered. Celebrating our kids accomplishments and BJ’s is their first choice. Love the pizza & pazoukis!

    BJ's Restaurant & Brewhouse - Tri-County MallGereageerd op 22 februari 2022Thank you so much for your kind words! We strive to always provide great food for our guests to enjoy!

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13. KJ

    KenJ

    San Diego

    2 recensies

    4.0

    2 recensies

    Gegeten op 12 februari 2022

    overall4food3service5ambience5

    Excellent service, food was decent - Lemon Thyme chicken is excellent!

    BJ's Restaurant & Brewhouse - Tri-County MallGereageerd op 15 februari 2022Thank you for this kind review, Ken. We're happy to hear you enjoyed the food and service you received during this visit. We can't wait to see you again!

    Report
14. F

    Fletcher

    Cincinnati / Dayton

    7 recensies

    5.0

    7 recensies

    Gegeten op 18 december 2021

    overall5food4service5ambience4

    Good experience overall. Wide variety of food selections and excellent service.

    BJ's Restaurant & Brewhouse - Tri-County MallGereageerd op 21 december 2021WOW! I loved your comments Fletcher, thanks for the great “pat on the back.” We really appreciate it! Looking forward to serving you again. Don't forget to sign up for Premier Rewards PLUS before your next visit and snag a free Pizookie®!

    Report
15. K

    Keith

    Cincinnati / Dayton

    3 recensies

    5.0

    3 recensies

    Gegeten op 10 december 2021

    overall5food5service5ambience5

    I reserved the table so my work team could have a get together. We had a great time! Excellent service and food.

    BJ's Restaurant & Brewhouse - Tri-County MallGereageerd op 11 december 2021Hey there Keith! Thank you so much for reaching out. We pride ourselves on great service and food. I am glad you had a great time. Can't wait to serve you guys again!

    Report
16. OT

    OpenTable Diner

    Cincinnati / Dayton

    3 recensies

    5.0

    3 recensies

    Gegeten op 4 december 2021

    overall5food5service5ambience5

    Great waiter.

    BJ's Restaurant & Brewhouse - Tri-County MallGereageerd op 18 december 2021Thank you so much for sharing your recent experience. We are so happy you had a great time and enjoyed our service. We can't wait to see you again!

    Report
17. JB

    JoniB

    Cincinnati / Dayton

    27 recensies

    vip
    5.0

    27 recensies

    Gegeten op 26 november 2021

    overall5food5service5ambience5

    Perfect casual family friendly place to grab dinner and watch Sports on TV! Service and food were great!!

    Report
18. CF

    CalF

    1 recensie

    3.0

    1 recensie

    Gegeten op 19 november 2021

    overall3food3service3ambience4

    It wasn't bad, but it wasn't what we expected. I had the Ribeye, with white cheddar potatoes and grilled asparagus. The asparagus was definitely over done and very small spears. The steak was so-so. Two in our party got burgers that were very dry. One ordered the chicken alfredo which she said was good. Our server tried her best, being it was her 3rd day. Didn't really know too much about the selections. Very limited selection of bourbons and didn't even have Budweiser in bottles. If you enjoy slightly upscale dinning, this is not the place. If you enjoy paying slightly higher prices for average food, drinks and service then you will fit right in.

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19. BO

    BillO

    Cincinnati / Dayton

    8 recensies

    5.0

    8 recensies

    Gegeten op 11 november 2021

    overall5food5service5ambience5

    Just a nice place to be with friends and have a good time.

    Report
20. C

    Chris

    1 recensie

    5.0

    1 recensie

    Gegeten op 30 oktober 2021

    overall5food5service5ambience5

    Servers went out of their way to make feel at home.

    BJ's Restaurant & Brewhouse - Tri-County MallGereageerd op 1 november 2021We will definitely let Susie and Tiffany know that you enjoyed yourself! Thank you for the review!

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21. OT

    OpenTable Diner

    Cincinnati / Dayton

    26 recensies

    3.0

    26 recensies

    Gegeten op 16 oktober 2021

    overall3food4service2ambience3

    Celebrated son’s 15th bday. Greeted by server after 10 min. Took another 10 for water. Took another 15-20 min for my beer. Ordered salmon on cauliflower rice- given chicken. Fortunately it was comped. My husband was charged extra for a small house salad that was supposed to be a sub for a side of grains. Pazookis fantastic as always. Server seemed stressed.

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22. MM

    MaureenM

    1 recensie

    4.0

    1 recensie

    Gegeten op 17 september 2021

    overall4food5service4ambience3

    We were seated right at our reservation time, which was nice. Then we sat at our table for at least 20 minutes before I returned to the hostess stand to let them know no one had been to our table yet. A few minutes later our server, Donna, came to the table. She apologized for not coming over earlier, and stated there was a miscommunication on who our server was supposed to be. Donna was very friendly, and provided us with great service. The specialty drinks we ordered tasted great. We all ordered different meals, and really liked them. I ordered the Mediterranean Chicken Pita Tacos, and they were amazing! Everything was hot and fresh when our food came out. The only drawback was our appetizers came out at the same time our meals did. All in all, it was a good experience, and we would come back again.

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23. JB

    JennyB

    San Francisco

    77 recensies

    vip
    5.0

    77 recensies

    Gegeten op 4 september 2021

    overall5food5service5ambience4

    Good food, good value, astonishingly good dessert 🍨

    BJ's Restaurant & Brewhouse - Tri-County MallGereageerd op 6 september 2021Thank you so much for the kind words!

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24. OT

    OpenTable Diner

    Cincinnati / Dayton

    13 recensies

    5.0

    13 recensies

    Gegeten op 1 september 2021

    overall5food5service5ambience4

    The food here is always good. Service is friendly. Worth a visit.

    BJ's Restaurant & Brewhouse - Tri-County MallGereageerd op 3 september 2021Thank you so much for the great review!

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25. M

    Mark

    Cincinnati / Dayton

    1 recensie

    2.0

    1 recensie

    Gegeten op 29 augustus 2021

    overall2food2service3ambience2

    We had a party of six. four were very happy with their meal. One was just OK. My food (steak, chicken and asparagus) was over cooked. The steak I ordered was overdone, the chicken was dry and I could not eat the asparagus, I had to order something else.

    BJ's Restaurant & Brewhouse - Tri-County MallGereageerd op 1 september 2021We apologize that your food was not to your expectations, please contact us at the restaurant and we will do our best to make it up to you. 513-671-1805

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26. RL

    RuthL

    Cincinnati / Dayton

    1 recensie

    5.0

    1 recensie

    Gegeten op 28 augustus 2021

    overall5food5service5ambience5

    Food was good & service was excellent. We all had an enjoyable evening.

    BJ's Restaurant & Brewhouse - Tri-County MallGereageerd op 1 september 2021Thank you so much!

    Report
27. TI

    TracyI

    Cincinnati / Dayton

    8 recensies

    5.0

    8 recensies

    Gegeten op 21 augustus 2021

    overall5food5service5ambience5

    Server was so friendly and personable

    BJ's Restaurant & Brewhouse - Tri-County MallGereageerd op 1 september 2021We are so glad to hear it!

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28. KN

    KeyboardNerd

    1 recensie

    5.0

    1 recensie

    Gegeten op 14 augustus 2021

    overall5food5service5ambience4

    food was good; staff were friendly and helpful. I wish it was a little cheaper but it wasn't at all unreasonable

    BJ's Restaurant & Brewhouse - Tri-County MallGereageerd op 16 augustus 2021Thank you so much for the great review!

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29. BM

    BillM

    Cincinnati / Dayton

    1 recensie

    3.0

    1 recensie

    Gegeten op 14 augustus 2021

    overall3food2service5ambience4

    The burger we had was very dry. Had great service. She did take it off our bill

    BJ's Restaurant & Brewhouse - Tri-County MallGereageerd op 16 augustus 2021We are very sorry that your burger wasn't up to your expectations, but glad to hear that they addressed the issue. We hope that you will give us another chance.

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30. RM

    RyanM

    Cincinnati / Dayton

    6 recensies

    vip
    5.0

    6 recensies

    Gegeten op 9 augustus 2021

    overall5food5service3ambience5

    Not servers fault I wanted my girlfriends birthday to feel special I wanted them to tell her happy birthday without me saying anything I put it on my reservation to do whatever you can to make her feel special. Other than that everything was great our server was great , our food was great and the atmosphere was great. Will for sure be coming back just wished they would have at the very least wished her a happy birthday.

    BJ's Restaurant & Brewhouse - Tri-County MallGereageerd op 11 augustus 2021We appreciate the positive feedback, and apologize that we missed the opportunity to wish your girlfriend a happy birthday. We hope that we made it special.

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31. GG

    GailG

    Cincinnati / Dayton

    2 recensies

    5.0

    2 recensies

    Gegeten op 7 augustus 2021

    overall5food5service5ambience5

    We have a wonderful dining experience. Our serve was so kind and helpful and the food was delicious. I highly recommend BJ's

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32. SS

    SusanS

    Cincinnati / Dayton

    11 recensies

    4.0

    11 recensies

    Gegeten op 1 augustus 2021

    overall4food4service5ambience4

    My mother loves their mandarin orange-glazed pork chops. This was the second time she ordered them and it was as good as first time. Tender, tasty and everything she remembered from the first time she ordered them.

    BJ's Restaurant & Brewhouse - Tri-County MallGereageerd op 4 augustus 2021Thank you so much for the wonderful review!

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33. PD

    PickyDiner

    Cincinnati / Dayton

    21 recensies

    vip
    4.0

    21 recensies

    Gegeten op 25 juli 2021

    overall4food4service5ambience4

    We had a hot pasta dish, turkey burger, French Dip and a burger. The service and the food taste was great. Only disappointment was that the fries and the French Dip were not particularly warm.

    BJ's Restaurant & Brewhouse - Tri-County MallGereageerd op 4 augustus 2021We apologize that the food wasn't up to standard, but we appreciate the kind words regarding service and flavor. We will follow up on the sandwich temperature with the team.

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34. RK

    RobertK

    1 recensie

    2.0

    1 recensie

    Gegeten op 18 juli 2021

    overall2food3service1ambience3

    It was a rather poor dining experience. My kids were served warm, borderline hot, lemonade. We ordered spaghetti for a sensory 2 year old and got penne. It wasn’t eaten. Sat for nearly 10 minutes with food but waiting for silverware. We were ready to order another round of drinks but by the time anyone came around, we didn’t want to add anything else to the already terrible dining experience. It left a lot to be desired.

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35. BH

    BillH

    Cincinnati / Dayton

    3 recensies

    5.0

    3 recensies

    Gegeten op 16 juli 2021

    overall5food5service5ambience5

    William was our server and was engaging and fun. We love the breadth of the menu. Really enjoy this place.

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36. S

    Southernmiss

    Cincinnati / Dayton

    9 recensies

    vip
    4.0

    9 recensies

    Gegeten op 4 juli 2021

    overall4food4service4ambience3

    They have an extensive menu, good food, and great service.

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37. OT

    OpenTable Diner

    Cincinnati / Dayton

    4 recensies

    5.0

    4 recensies

    Gegeten op 27 juni 2021

    overall5food5service5ambience4

    Everything was great our server was awesome!

    Report
38. JB

    JeffB

    1 recensie

    5.0

    1 recensie

    Gegeten op 26 juni 2021

    overall5food5service5ambience5

    The service at BJ's is always excellent, the food is always excellent, and the manager at the location at Tri-County Mall did everything he could to make our experience wonderful since we are celebrating my brother's 50th birthday party. It's a little bit loud which is to be expected with the high ceilings and the bar so close to the tables. But the service is so wonderful and the menu you so extensive and the food is always excellent - so we do all our family celebrations here. We love it.

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39. LT

    LaTiaW

    1 recensie

    2.0

    1 recensie

    Gegeten op 26 juni 2021

    overall2food1service3ambience2

    The waitress was very nice and helpful. The food was absolutely terrible. Spent $116 and end up throwing everything away. They need better cooks. Light fried Brussels sprout were burnt, couldn’t even eat one. The entrees were not seasoned with anything, just the worst food I ever tasted. McDonald has better flavor than Bjs

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40. OT

    OpenTable Diner

    Cincinnati / Dayton

    1 recensie

    vip
    5.0

    1 recensie

    Gegeten op 14 juni 2021

    overall5food5service5ambience5

    Great service and great food, good value

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