Bravo Italian Kitchen - Albuquerque - Uptown

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1. B

   Bikerguy

   New Mexico

   155 recensies

   vip
   4.0

   155 recensies

   2 dagen geleden gegeten

   overall4food4service3ambience3

   Our cocktails and food selections are always very good. The restaurant seems to be tired, needs some refreshing.

   Report
2. MM

   MontyM

   New Mexico

   7 recensies

   3.0

   7 recensies

   3 dagen geleden gegeten

   overall3food5service1ambience4

   We have dined here many times before and everything has been great, so I know this is not normal for this restaurant. First of all the food was as good as it always is. What really ruined it for us was the waiter we had, and the really poor service we got. We were there about 5:30, so not a really busy time. We were seated and waited about 5 minutes before the waiter acknowledged us, and that was to say he would be back after taking someone else’s order. When he came back he took the drink order and it was a while before he returned. We gave him our dinner order, but he did not bring bread as usual. When we were finally able to catch him we asked for bread and silverware as there was none on the table. He brought silverware but no bread. Someone else brought our meals and when we saw the waiter again we asked once more for some bread. He did bring it, but spilled the plate of oil on the table. He said he would come back and clean it but never did. We also had a coupon for a discount. He took a picture of that, but when he returned with the bill the discount was not one it. He acted put out when we called that to his attention. At that point my husband found the manager and told him how bad the service was. He was pretty disgusted at the spilled oil on the table that had not been cleaned. He apologized and brought us a corrected bill. All in all this waiter was just bad news. As far as we could tell, he only was responsible for 4 tables, with one of them being empty most of the time we were there. He wasn’t pleasant or apologetic at all, kind of acted like we were putting him out every time we talked to him. We hope the manager will either give him some training for just fired him. The service definitely wasn’t up to Bravo’s standards.

   Report
3. JK

   JoeK

   New Mexico

   22 recensies

   vip
   4.0

   22 recensies

   6 dagen geleden gegeten

   overall4food4service5ambience5

   Excellent service. Good good.

   Bravo Italian Kitchen - Albuquerque - UptownReageerde 3 dagen geledenWe pride ourselves in providing excellent food and service, and we're thrilled to see that's being reflected by our team! We hope to see you again soon!

   Report
4. BH

   BobH

   Denver / Colorado

   53 recensies

   vip
   4.0

   53 recensies

   Gegeten op 22 januari 2023

   overall4food5service3ambience4

   Birthday. No recognition

   Bravo Italian Kitchen - Albuquerque - UptownReageerde 3 dagen geledenWe appreciate your feedback and thank you for bringing these opportunities for improvement to our attention. We will undoubtedly pass your feedback to the management team.

   Report
5. m

   ml27

   San Antonio

   5 recensies

   vip
   2.0

   5 recensies

   Gegeten op 22 januari 2023

   overall2food2service2ambience2

   Had reservations and was seated right away. I had to ask for utensils, napkins and for bread. Waiter would bring food and then run away and never checked on us. Food was only OK. Pizza was doughy, calamari was greasy and limp. Chicken parmesan was decent but not enough sauce accompanied the dish. I would have like to ask for more sauce, but did not see the waiter again until he brought the check

   Bravo Italian Kitchen - Albuquerque - UptownReageerde 3 dagen geledenWe appreciate your feedback and thank you for bringing these opportunities for improvement to our attention. We will undoubtedly pass your feedback to the management team.

   Report
6. K

   Kasey

   New Mexico

   18 recensies

   5.0

   18 recensies

   Gegeten op 22 januari 2023

   overall5food5service5ambience5

   This is one of the few restaurants that serve veal. And it was delicious. The server was efficient and very friendly.

   Report
7. OT

   OpenTable Diner

   Dallas - Fort Worth

   9 recensies

   5.0

   9 recensies

   Gegeten op 15 januari 2023

   overall5food5service5ambience5

   Pleasant … we went early enough it wasn’t busy and had great service and timing

   Report
8. OT

   OpenTable Diner

   1 recensie

   5.0

   1 recensie

   Gegeten op 1 januari 2023

   overall5food5service5ambience5

   Nothin could have been better.

   Report
9. J

   Jacquiolady

   New Mexico

   10 recensies

   vip
   4.0

   10 recensies

   Gegeten op 30 december 2022

   overall4food4service4ambience3

   The food and service was quick! Our server was kind and attentive. We had the chicken parm, a capture salad, and two desserts. The cheesecake was really lovely, I’m not a cheesecake gal and I LOVED it! The tiramisu was also really yum!

   Report
10. M

    Masa

    New Mexico

    70 recensies

    vip
    4.0

    70 recensies

    Gegeten op 26 december 2022

    overall4food4service5ambience4

    Very good menu and food options. Prompt food and drink delivery. Excellent service by staff. Quiet holiday atmosphere.

    Report
11. r

    rayf

    1 recensie

    5.0

    1 recensie

    Gegeten op 26 december 2022

    overall5food3service5ambience4

    Our waitress was great but the food was average, not special. Customer service is awesome For the price/ food not so good

    Report
12. LF

    LouiseF

    1 recensie

    1.0

    1 recensie

    Gegeten op 26 december 2022

    overall1food2service1ambience1

    We “dined” at Bravo on Christmas Evening (5:00 pm). 1) when we were seated & greeted by waitress, I thanked her for working on the holiday. We had a nice chat about her 1 year old. 2) my husband & I told her another guest would be joining us; however we ordered drinks & an appetizer 3) the appetizer (calamari-listed as a bravo customer fav) arrived before our drinks, was cold & rubbery. 4) waitress returns to tell us there is a time limit on the table, not sure hostess told us; meanwhile place is 1/3 full but assures us it will fill up in the next hour 6) our guest arrived & barely hits the seat & is asked if ready to order & again mentions the time limit but has yet to tell us what it is 8) guest tells her we’ll talk to the manager & get that squared away 9) waitress proceeds to tell manager in kitchen as I observe when kitchen doors are open 10) husband jokes with waitress about her having time to help us. She apologizes but laughs w/us 11) our order is served by someone else. We ask for more bread & our guest asked for the same bread I got w/my shrimp scampi (which later I am told is crostini) 12) after digging in, we see our waitress & ask about our bread orders. She says she didn’t know. Husband says we told the person who delivered our food; exasperated look follows 13) manager comes over to ask about bread. We tell him we ordered table bread & the bread I had. He says oh, ciabatta.” We say “yes” 14) he comes back w/something that is neither table bread or the scampi bread that comes with the shrimp; I am assuming this is ciabatta 15) we politely tell him we asked for the bread sitting on my plate & he condescendingly says, “oh, you wanted the crostini” & retrieves it 16) next our table bread is delivered by yet another person who tells us b/c our waitress is so busy, he will be helping us. 17) we pay check; give good tip despite issues 18) when lvg @ 6:50 pm a was couple turned away & doors promptly locked. More happened but space limit.

    Report
13. JB

    JeffB

    New Mexico

    42 recensies

    vip
    5.0

    42 recensies

    Gegeten op 25 december 2022

    overall5food5service5ambience5

    Has been awhile since our last visit. Going for Christmas dinner was a last minute "let's see what is open" thought. Glad we looked. Not crowded. Quiet. Good food and service.

    Report
14. C

    Christine

    New Mexico

    19 recensies

    5.0

    19 recensies

    Gegeten op 25 december 2022

    overall5food5service5ambience5

    We love Bravo! We had Christmas dinner that was a huge success! Thank you bravo for making our Christmas Day extra special!

    Report
15. DB

    DianeB

    1 recensie

    5.0

    1 recensie

    Gegeten op 25 december 2022

    overall5food5service5ambience5

    Excellent Christmas Day meal. Food was amazing, service by Carlos was top notch.

    Report
16. C

    Coley

    New Mexico

    15 recensies

    5.0

    15 recensies

    Gegeten op 25 december 2022

    overall5food5service5ambience5

    We have made it a tradition to go to Bravo for Dinner on Christmas Eve after church. It never disappoints. The staff is so nice and the food is excellent!

    Report
17. JM

    JoeM

    Las Vegas

    17 recensies

    vip
    4.0

    17 recensies

    Gegeten op 25 december 2022

    overall4food4service3ambience2

    Oh wow, what can I say? This place is definitely not the restaurant it was when it first opened. The service staff was spread thin but understandable given that it was Christmas Eve. The menu is narrower and the pricing is decent given restaurant price inflation. There is significant deferred maintenance in the place. The tables are shabby and the restrooms haven't been cleaned in forever. The dust on top of the urinals and the broken paper towel dispenser said a lot about the decline of what was once a nice restaurant. Makes you wonder about the kitchen. Sure enough, one guest in my party got sick from the lasagna. It's unlikely we would ever return.

    Report
18. OT

    OpenTable Diner

    New Mexico

    1 recensie

    5.0

    1 recensie

    Gegeten op 24 december 2022

    overall5food5service2ambience4

    Our food was delicious! Our waitress was not great. She rarely checked on our table and often we had to go find her to order more at our table.

    Report
19. L

    Lovefood3

    Dallas - Fort Worth

    15 recensies

    5.0

    15 recensies

    Gegeten op 22 december 2022

    overall5food5service5ambience5

    Loved every dish that I had. The house salad was amazing!!!

    Report
20. p

    patriciab

    San Diego

    3 recensies

    5.0

    3 recensies

    Gegeten op 19 december 2022

    overall5food5service5ambience5

    Food is always great here. Service was top drawer ~ Erica was wonderful. Nice lunch durng holiday shopping at Uptown !

    Report
21. OT

    OpenTable Diner

    New Mexico

    3 recensies

    4.0

    3 recensies

    Gegeten op 15 december 2022

    overall4food5service5ambience5

    It’s a little pricey but it’s delicious and today the waiter was attentive.

    Report
22. B

    Bikerguy

    New Mexico

    156 recensies

    vip
    3.0

    156 recensies

    Gegeten op 3 december 2022

    overall3food4service4ambience2

    We were very disappointed to find that Bravo had no holiday decorations! All Uptown establishments seem to have some holiday decor.

    Report
23. SS

    StaciS

    Los Angeles

    4 recensies

    3.0

    4 recensies

    Gegeten op 26 november 2022

    overall3food2service5ambience4

    Food was terrible. Ordered spaghetti with meat sauce & Shrimp Scampi. Just terrible. Server recommended we not order the dessert, as it was pre-packaged & frozen. Do NOT recommend.

    Report
24. OT

    OpenTable Diner

    New Mexico

    1 recensie

    5.0

    1 recensie

    Gegeten op 24 november 2022

    overall5food4service5ambience5

    We went for thanksgiving, they were very organized and prompt with the reservation. My husband had the thanksgiving dinner, nice portion sizes were served, he liked his dinner. I had bravo pasta very good. The server was very friendly, I forgot her name, but she had lung blonde curly hair. We would definitely eat here again.

    Report
25. OT

    OpenTable Diner

    New Mexico

    1 recensie

    3.0

    1 recensie

    Gegeten op 24 november 2022

    overall3food3service5ambience4

    Thanksgiving

    Report
26. C

    Captain

    Washington, D.C

    3 recensies

    2.0

    3 recensies

    Gegeten op 24 november 2022

    overall2food3service1ambience3

    Reservations for 6 were at 1:30pm for Thanksgiving Dinner. Food was average but the manager on duty created a bad experience for our family dinner by publicly criticizing the entire table with a verbal comment to all who could hear "we should be thankful he is working today". I have been in F&B 20 years. If this manager can not handle the early hour of a day like today perhaps he should be working away from your patrons?

    Report
27. JM

    JasMan

    New Mexico

    1 recensie

    1.0

    1 recensie

    Gegeten op 24 november 2022

    overall1food3service5ambience4

    There was no mention online that the Thanksgiving Day menu would be very restricted. There were no vegan entrees available. My Thanksgiving Feast was a garden salad and a hard roll. Bon Appetit!

    Report
28. TB

    TamaraB

    New Mexico

    9 recensies

    5.0

    9 recensies

    Gegeten op 24 november 2022

    overall5food5service5ambience5

    We had a great time on Thanksgiving Day! It was nice that we could do either a traditional Thanksgiving meal or something on the Italian side from the curated traditional Italian menu. Kudos to Bravo for being open on Thanksgiving!

    Report
29. EM

    ErikaM

    San Antonio

    13 recensies

    vip
    5.0

    13 recensies

    Gegeten op 24 november 2022

    overall5food5service5ambience5

    Fabulous traditional Thanksgiving dinners available with all the trimmings and wonderful non-traditional limited Bravo Italian menu for those of us not into turkey! 😉 This experience was so enjoyable and no stress. ❤️🦃🥧

    Report
30. BH

    BobH

    Denver / Colorado

    54 recensies

    vip
    5.0

    54 recensies

    Gegeten op 13 november 2022

    overall5food5service5ambience5

    Our server Emily was outstanding on a busy day. Food was very good. Meatballs were fantastic and the brunch French Toast and Bacon awesome

    Report
31. C

    Coley

    New Mexico

    16 recensies

    5.0

    16 recensies

    Gegeten op 8 november 2022

    overall5food5service5ambience5

    We always love this restaurant and the food is always Perfect! Nice and quiet there so we could really visit with the friends we were with.

    Report
32. MK

    MarkK

    Chicago / Illinois

    1 recensie

    1.0

    1 recensie

    Gegeten op 7 november 2022

    overall1food1service3ambience3

    The food was cold and not made correctly. Slightly overpriced for the quality. Would not go there again.

    Report
33. r

    ronf

    New Mexico

    19 recensies

    5.0

    19 recensies

    Gegeten op 5 november 2022

    overall5food5service5ambience4

    Excellent service and food. Parking was a problem on a Friday night, and the noise level was a tad too high, but we were generally pleased. We'll be back.

    Report
34. SC

    SuzyC

    Oklahoma City

    22 recensies

    vip
    3.0

    22 recensies

    Gegeten op 2 november 2022

    overall3food3service3ambience5

    We dine at Bravo often and always enjoy it. This was a disappointing experience. Our salads were great, but the meatball appetizer and flatbread were served medium warm at best. Apparently our food sat in the kitchen waiting to be brought to our table because the service was extremely slow. We understand restaurants are short staffed, but please at least serve hot foot. We asked that the flatbread be reheated and it came back very rubbery.

    Bravo Italian Kitchen - Albuquerque - UptownGereageerd op 4 november 2022We are very sorry about your experience. We appreciate your feedback and thank you for bringing these opportunities for improvement to our attention. We will undoubtedly pass your feedback to the management team.

    Report
35. JK

    JoeK

    New Mexico

    23 recensies

    vip
    5.0

    23 recensies

    Gegeten op 28 oktober 2022

    overall5food5service5ambience5

    Great service and good good.

    Bravo Italian Kitchen - Albuquerque - UptownGereageerd op 4 november 2022We love to hear how much you enjoyed dining with us at Bravo! Italian Kitchen. We look forward to welcoming you back again soon!

    Report
36. OT

    OpenTable Diner

    1 recensie

    5.0

    1 recensie

    Gegeten op 28 oktober 2022

    overall5food5service5ambience5

    It was perfect thank you

    Bravo Italian Kitchen - Albuquerque - UptownGereageerd op 4 november 2022We love to hear how much you enjoyed dining with us at Bravo! Italian Kitchen. We look forward to welcoming you back again soon!

    Report
37. MN

    MNoonan

    New Mexico

    106 recensies

    vip
    4.0

    106 recensies

    Gegeten op 16 oktober 2022

    overall4food4service5ambience4

    Nice to see business increasing at Bravo. Sunday was the first time in years we had to wait for a seat, even with an Open Table reservation. Good food, good service.

    Bravo Italian Kitchen - Albuquerque - UptownGereageerd op 23 oktober 2022We are happy to hear how much you enjoy dining with us! We look forward to welcoming you back again soon!

    Report
38. NM

    NMRay

    New Mexico

    40 recensies

    vip
    4.0

    40 recensies

    Gegeten op 9 oktober 2022

    overall4food4service4ambience3

    We were pleased that our reservation was honored even though diners who had arrived before us were still waiting. Service was prompt, portions were more than adequate, food was tasty, and bill was moderate, given inflation pressures.

    Bravo Italian Kitchen - Albuquerque - UptownGereageerd op 23 oktober 2022We are happy to hear how much you enjoy dining with us! We look forward to welcoming you back again soon!

    Report
39. B

    Bikerguy

    New Mexico

    156 recensies

    vip
    4.0

    156 recensies

    Gegeten op 7 oktober 2022

    overall4food4service5ambience4

    We always enjoy Bravo but we’re disappointed when the Calamari appetizer didn’t meet our expectations.

    Report
40. A

    Abq1fan

    Chicago / Illinois

    9 recensies

    vip
    3.0

    9 recensies

    Gegeten op 4 oktober 2022

    overall3food3service4ambience4

    The pasta was dry and they were out of mashed potatoes

    Report