Cobb & Co. Rotorua

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1. OT

   OpenTable Diner

   1 recensie

   3.0

   1 recensie

   3 dagen geleden gegeten

   overall3food2service5ambience5

   The servers were polite and lovely. However a couple of items were forgotten on our order. The vegetables on the roast pork were hard.

   Cobb & Co. RotoruaHeeft vandaag gereageerdThanks for the honest feedback! Think we can fix this up pretty easy.

   Report
2. OT

   OpenTable Diner

   1 recensie

   4.0

   1 recensie

   4 dagen geleden gegeten

   overall4food5service4ambience5

   Great food at value for money

   Cobb & Co. RotoruaHeeft vandaag gereageerdThank you so much!

   Report
3. DR

   DotR

   1 recensie

   5.0

   1 recensie

   7 dagen geleden gegeten

   overall5food4service5ambience5

   A great experience with lovely surroundings although the child play area was quite small and busy. This meant that other children did not get any play whilst waiting for their food. This was the negative.

   Cobb & Co. RotoruaReageerde 6 dagen geledenThanks so much!

   Report
4. TM

   TimM

   1 recensie

   4.0

   1 recensie

   Gegeten op 23 januari 2023

   overall4food3service5ambience4

   Our service was good. Adult for was good. Kids food was alright, it was a little annoying that the cheese burgers had bbq sauce in instead of tomato sauce. We didn’t know other wise we would have changed it. Other than that the kids loved it and loved the robot delivering food and the games corner. Cheers Tim

   Cobb & Co. RotoruaReageerde 6 dagen geledenThanks Tim!

   Report
5. SR

   SarahR

   1 recensie

   4.0

   1 recensie

   Gegeten op 22 januari 2023

   overall4food4service4ambience4

   Was a great family friendly restaurant! Highly recommend to anyone with children There is a kids area with games toys and iPads Was great value for money

   Cobb & Co. RotoruaGereageerd op 23 januari 2023Thanks so much Sarah!

   Report
6. MR

   MissR

   1 recensie

   2.0

   1 recensie

   Gegeten op 21 januari 2023

   overall2food2service3ambience3

   kids enjoyed their meals although the portion were very small. steak was almost like it was stewed chewy and tasteless.

   Cobb & Co. RotoruaGereageerd op 23 januari 2023Thanks for speaking up and letting us know about this! We are really sorry, and will nail it for ya next time should we be lucky enough to ever have you in again.

   Report
7. LS

   LinS

   Nieuw-Zeeland

   1 recensie

   5.0

   1 recensie

   Gegeten op 20 januari 2023

   overall5food5service5ambience5

   A great family restaurant, staff were so lovely. Cannot fault your restaurant here in Rotorua! Thank you, we will be back.

   Cobb & Co. RotoruaGereageerd op 23 januari 2023Thanks Lin!

   Report
8. PM

   PhillipM

   1 recensie

   2.0

   1 recensie

   Gegeten op 19 januari 2023

   overall2food1service4ambience3

   Food was bland. Orders came out wrong. Servers were friendly. I had high hopes and sadly it was a disappointment.

   Cobb & Co. RotoruaGereageerd op 23 januari 2023Ok thanks so much for this feedback Phillip. Really sorry to have let you down. Give us a crack in the future would ya? just starting to hit our straps again.

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9. S

   Spazzie

   1 recensie

   4.0

   1 recensie

   Gegeten op 18 januari 2023

   overall4food5service3ambience3

   Great experience, it was very nostalgic for us after going to C&C as kids. None in the SI. Improvements would be give table water. We asked 3 times before getting any. No soap in woman’s toilets. Otherwise we loved it.

   Cobb & Co. RotoruaGereageerd op 23 januari 2023Thanks soo much!

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10. KC

    KellyC

    1 recensie

    4.0

    1 recensie

    Gegeten op 18 januari 2023

    overall4food5service4ambience5

    Took the kids out for a “this is what it was like when mum and dad were kids” experience, and we were not disappointed. Had a fantastic evening out with the family, food was great, friendly service. Got busy really quickly after 6pm, so worth booking in advance. Would definitely recommend a visit, we’ll be back for sure.

    Cobb & Co. RotoruaGereageerd op 23 januari 2023Thanks Kelly! School holidays have been nuts!

    Report
11. A

    Anonymous4627

    1 recensie

    2.0

    1 recensie

    Gegeten op 17 januari 2023

    overall2food3service1ambience2

    Food took over an hour and not cooked to a good quality, vegetables were hard as a rock and steak over done

    Cobb & Co. RotoruaGereageerd op 23 januari 2023Thanks for speaking up and letting us know about this. Really useful for us so thank you.

    Report
12. EJ

    EricaJ

    1 recensie

    2.0

    1 recensie

    Gegeten op 17 januari 2023

    overall2food1service2ambience1

    Very disappointed after being Told it was the best steak in town. Both of ours were well overcooked. Far too noisy.

    Cobb & Co. RotoruaGereageerd op 23 januari 2023This is heartbreaking to read... We are sorry Erica.

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13. c

    collywobble

    1 recensie

    5.0

    1 recensie

    Gegeten op 15 januari 2023

    overall5food5service5ambience5

    great kiwi tucker with great service and it was a pleasure to see the robots doing the delivery.

    Cobb & Co. RotoruaGereageerd op 23 januari 2023Thank you so much Collywobble!

    Report
14. M

    Marylou60

    1 recensie

    3.0

    1 recensie

    Gegeten op 11 januari 2023

    overall3food4service4ambience4

    The Robots were very entertaining Felt a bit overcrowded by tables being so close Also the service was good but very noisy in the area we were in could hardly hear each other speak I would still recommend it and would go back as meals were nice but would ask to sit some where a bit more private

    Cobb & Co. RotoruaGereageerd op 16 januari 2023Hi Marylou60, we wish your experience could have been better, but appreciate you taking the time to share your feedback. We’ll use this as a learning experience as to how we can improve.

    Report
15. DG

    DavidG

    1 recensie

    5.0

    1 recensie

    Gegeten op 10 januari 2023

    overall5food5service5ambience5

    Always a great place for a family meal when in Rotorua.

    Report
16. D

    Dana

    1 recensie

    5.0

    1 recensie

    Gegeten op 9 januari 2023

    overall5food5service5ambience5

    Definitely reccomend! We're not from Rotorua and went for the nostalgia factor (& robots for the kids!) on our way through to Taupo. The service was amazing, every staff member was so friendly & lovely, the food was delicious (especially the fried chicken!) & the whole atmosphere was super wholesome. Very kid friendly with the robots, meal presentation and welcoming staff! Will definitely make a point of traveling through Rotorua just to go back!

    Cobb & Co. RotoruaGereageerd op 10 januari 2023Thanks so much for the kind words, Dana. Hope to see you again soon!

    Report
17. NI

    NICCi

    Londen

    1 recensie

    4.0

    1 recensie

    Gegeten op 8 januari 2023

    overall4food4service4ambience4

    Nostalgic as ever! Tatties and traffic lights were as we were kids. Great food and a great family restaurant that is sorely missed in Auckland. The robot addition is very entertaining as well.

    Report
18. NZ

    NZtravellerswithkids

    Nieuw-Zeeland

    1 recensie

    5.0

    1 recensie

    Gegeten op 7 januari 2023

    overall5food5service5ambience5

    Excellent service, food delivery was fast, food was delicious. Thank you! We have tried many Cobb n co around the north island and this one was by far the best all round.

    Report
19. WG

    WinkG

    1 recensie

    4.0

    1 recensie

    Gegeten op 7 januari 2023

    overall4food4service4ambience4

    Great options for kids and entertainment corner too. Adult menu was good too but portions a big too big for me

    Report
20. J

    Jess

    1 recensie

    5.0

    1 recensie

    Gegeten op 7 januari 2023

    overall5food4service4ambience4

    Everybody enjoyed their meal except me I had a salad which I did eat but I think a lot more effort could have been taken especially since of the cost. Everything else was great Thank you

    Report
21. MH

    MeganH

    Nieuw-Zeeland

    2 recensies

    4.0

    2 recensies

    Gegeten op 7 januari 2023

    overall4food4service2ambience5

    Great variety of meals, enjoyed Cobb Crunchies and Cobb Loaf. Service was slower than usual and one main meal missed and delayed coming out.

    Report
22. H

    Heath

    1 recensie

    3.0

    1 recensie

    Gegeten op 7 januari 2023

    overall3food3service5ambience5

    Service extremely fast considering how busy they were. Very kid friendly. Partner's steak was well under cooked but wasn't an issue to get it re done and it came back perfect. Food always seems a little underwhelming for the price but we enjoy going there for the family atmosphere.

    Report
23. JB

    JocelynB

    1 recensie

    4.0

    1 recensie

    Gegeten op 6 januari 2023

    overall4food4service4ambience4

    The food was good and the service was friendly. My kids loved the robot waiters

    Report
24. NP

    NaomiP

    1 recensie

    5.0

    1 recensie

    Gegeten op 6 januari 2023

    overall5food5service5ambience5

    Absolute outstanding Dinner. Cool Robots, singing Happy Birthday. Staff where very professional. Thank you

    Cobb & Co. RotoruaGereageerd op 8 januari 2023Naomi, thank you for the review. See you next time!

    Report
25. R

    Roly

    Nieuw-Zeeland

    1 recensie

    5.0

    1 recensie

    Gegeten op 6 januari 2023

    overall5food4service5ambience4

    Good value Family restaurant. Our daughter always insists we eat here at least once 😀

    Report
26. MM

    MandyM

    Nieuw-Zeeland

    1 recensie

    3.0

    1 recensie

    Gegeten op 6 januari 2023

    overall3food3service1ambience2

    Unfortunately it wasn't a great experience we had a surly waitress to start who rolled her eyes as we weren't ready to order 1 minute after we sat down. Then we ended up having 4 different waitresses/waiters and it was very rushed. The food was nice but service needs work!

    Report
27. BE

    BishopE

    1 recensie

    5.0

    1 recensie

    Gegeten op 5 januari 2023

    overall5food5service5ambience4

    Great staff and food. The kids loved the robot waiters.

    Cobb & Co. RotoruaGereageerd op 8 januari 2023Glad to learn your experience was a positive one. See you soon!

    Report
28. E

    Eover

    1 recensie

    3.0

    1 recensie

    Gegeten op 5 januari 2023

    overall3food3service2ambience2

    Services was slow food was ok been before and was a lot better. Price is a bit high.

    Cobb & Co. RotoruaGereageerd op 8 januari 2023Thanks for reviewing us. Your feedback is appreciated and we take it to heart. We are always looking for ways to get better.

    Report
29. F

    Fish

    1 recensie

    3.0

    1 recensie

    Gegeten op 4 januari 2023

    overall3food2service3ambience4

    Two of our group ordered Scotch Fillet & we both received Sirloin, with the usual inedible strip down the side. We were only told afterwards that there were no Scotch Fillets left. Not good

    Cobb & Co. RotoruaGereageerd op 8 januari 2023Hi Fish, we wish your experience could have been better, but appreciate you taking the time to share your feedback. We should of let you know about the out of stock scotch straight away. Working on our coms this week

    Report
30. AW

    AmandaW

    1 recensie

    5.0

    1 recensie

    Gegeten op 4 januari 2023

    overall5food5service5ambience5

    Lovely staff place was busy told there would be a wait which was fine however Mai a did come earlier than expected. Live watching the robot deliver the neald

    Cobb & Co. RotoruaGereageerd op 8 januari 2023Hi Amanda, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. We look forward to serving you again soon!

    Report
31. OT

    OpenTable Diner

    1 recensie

    5.0

    1 recensie

    Gegeten op 3 januari 2023

    overall5food5service5ambience5

    Excellent food and excellent staff! Always so friendly. Cobb and Co is our “go to” any time we’re in Rotorua!

    Report
32. SF

    ShydenF

    1 recensie

    1.0

    1 recensie

    Gegeten op 3 januari 2023

    overall1food1service3ambience1

    It was pretty underwhelming, pretty expensive for food and drinks that weren’t good, the drinks was probably the only redeeming thing Cobb n co used to be so much better it’s just gone down hill

    Report
33. J

    John

    1 recensie

    5.0

    1 recensie

    Gegeten op 3 januari 2023

    overall5food3service5ambience5

    My daughter loved the robotic servers. Staff were very good.

    Report
34. AN

    AmandaN

    1 recensie

    5.0

    1 recensie

    Gegeten op 3 januari 2023

    overall5food5service5ambience5

    Absolutely loved everything about our dinner, the friendly staff, amazing food and the cool robots delivering the food.....will definitely be back when we come to Rotorua again ❤️

    Report
35. KJ

    KiriJ

    1 recensie

    3.0

    1 recensie

    Gegeten op 2 januari 2023

    overall3food3service4ambience5

    Great atmosphere. Ordered Ribs, the meat should really be falling of the bone, it wasn't. Desserts so so, pavlova was hard. Best thing we loved was the kids area and the fact they could just be kids.

    Cobb & Co. RotoruaGereageerd op 4 januari 2023KiriJ, thank you for the feedback. It’s important for us know how we can better serve our customers and your comments will be shared with the team.

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36. C

    Cal123456789012345678901

    1 recensie

    1.0

    1 recensie

    Gegeten op 1 januari 2023

    overall1food1service1ambience1

    Took hour and a half for drinks to arrive and almost two hours for food to arrive. Steak was dry and poor customer service.

    Cobb & Co. RotoruaGereageerd op 4 januari 2023Hey there! We appreciate you taking the time to review us, despite the fact that we weren’t able to provide the best experience. Hope you’ll give us another chance in the future.

    Report
37. TS

    TaniaS

    1 recensie

    2.0

    1 recensie

    Gegeten op 1 januari 2023

    overall2food1service1ambience1

    We had to ask 3 times before receiving water for the table, drink that was ordered never arrived. Burger was received not as ordered (this was corrected), the fries for all meals were barely warm & soggy. No plates were provided for the Cobb loaf, and the butter was rock solid which made it unusable for the very soft loaf of bread.

    Cobb & Co. RotoruaGereageerd op 4 januari 2023Tania, so sorry to hear you had a disappointing experience. We’ll look into this. Thanks for taking the time to leave us some feedback despite having a substandard time with us.

    Report
38. PN

    PNxn

    1 recensie

    5.0

    1 recensie

    Gegeten op 31 december 2022

    overall5food5service5ambience4

    A good meal and good service. I had the Chicken Alexander and it was delicious 🌟

    Report
39. J

    Johnm

    1 recensie

    5.0

    1 recensie

    Gegeten op 30 december 2022

    overall5food5service5ambience5

    Easy booking table ready super friendly staff quick service and excellent food was maybe just a little noisy excellent dinning

    Cobb & Co. RotoruaGereageerd op 1 januari 2023Hi John, that’s wonderful to hear. Thanks so much for leaving us a review. Hope to see you again in the near future!

    Report
40. OT

    OpenTable Diner

    1 recensie

    2.0

    1 recensie

    Gegeten op 29 december 2022

    overall2food2service5ambience1

    Brought the fish meal ,chips were over cooked ,fish was watery nice batter salad wasn't that nice ,mother ordered medium rare steak was over cooked,

    Cobb & Co. RotoruaGereageerd op 1 januari 2023Hey there. We apologize for not meeting your expectations, but appreciate you taking the time to leave a review. Your comments will be shared with the rest of the team and we will do our best to reduce the risk of this happening again.

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