Hanoi Hannah New Quarter

4.5
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80 recensies
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40 $A en minder
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Vietnamees

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4.5op basis van recente beoordelingen
4.6
eten
4.5
bediening
4.3
sfeer
4.2
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EM
1 recensie
6 dagen geleden gegeten
Algeheel 5eten 5bediening 5sfeer 5

Great customer service and staff understanding of the menus both food and drinks. Entree of duck rice paper rolls and chicken and lemongrass rice paper rolls were amazing. Vietnamese beef salad was delicious. So many flavours. And the sizzling wage beef just melted in your mouth. Both cocktails ordered were amazing. They were the pineapple lagerita and the coffee rum monte. Will be back for sure.

Melden
SB
1 recensie
Gegeten op 13 september 2019
Algeheel 5eten 5bediening 3sfeer 4

Food is great, but service slow to come. However, when our waiter did appear, he was entertaining and knowledgeable. A good spot for a group. We had 7 in our party and allowed us to share a range of dishes. Gluten free was well catered for. I’d definitely recommended HH.

Hanoi Hannah New Quarter
5 dagen geleden beantwoord

Cheers SarahB, thank you for your review! We definitely can cater for our gluten-free friends! We'd hate for anyone to miss out on dining with us, so we can cater for a lot of dietary requirements :) Can't wait to have you back down again! HH

Melden
JK
1 recensie
Gegeten op 12 september 2019
Algeheel 5eten 5bediening 5sfeer 5

All great, loved it, just one recommendation to put a change table in the disabled toilet :)

Hanoi Hannah New Quarter
5 dagen geleden beantwoord

Hey JustineK, Thanks for your feedback I will pass this along to management! Warm Regards< JustineK

Melden
KB
Hongkong
2 recensies
Gegeten op 8 september 2019
Algeheel 5eten 5bediening 5sfeer 5

I love this place. Just discovered it as we are new in town. Love the ambience, the wait staff are wonderful - I mean very helpful and the food is also very nice! A new favourite place for me and my family!

Hanoi Hannah New Quarter
5 dagen geleden beantwoord

Hey KimB, Welcome to Melbourne! We're glad you enjoyed your experience with us - we can't wait to have you as a regular :) Kind Regards, HH

Melden
RM
1 recensie
Gegeten op 25 augustus 2019
Algeheel 5eten 5bediening 5sfeer 5

The staff and the food are excellent. I found the music to loud and therefore it was hard to talk.

Hanoi Hannah New Quarter
Gereageerd op 2 september 2019

Hey RobynM, Thanks so much for your review! We're glad to hear you enjoyed your experience with us. I'll pass on your feedback to the restaurant management. HH

Melden
OT
1 recensie
Gegeten op 18 augustus 2019
Algeheel 5eten 5bediening 5sfeer 3

Food and service is excellent. Only negative thing l can say is the restaurant is quite noisy.

Hanoi Hannah New Quarter
Gereageerd op 2 september 2019

Thanks for your review! We pride ourselves on our service and food so we're glad you're lovin' it. I'll be sure to pass on your feedback to management :) HH

Melden
SJ
1 recensie
Gegeten op 17 augustus 2019
Algeheel 5eten 5bediening 5sfeer 5

Fabulous food & great atmosphere! Delicious share plates that everyone in our group enjoyed. Catered well to individual tastes with vegetarian options.

Hanoi Hannah New Quarter
Gereageerd op 2 september 2019

Hey SueJ, Thanks so much for your review! We're glad to hear you enjoy our food as much as we do ;) We're glad to hear you enjoyed our vegetarian options too - we're able to cater for a lot of different dietary requirements/preferences. Looking forward to having you down again soon! HH

Melden
SM
1 recensie
Gegeten op 14 augustus 2019
Algeheel 5eten 5bediening 5sfeer 5

The service was amazing. Our waiter was super friendly and helpful. The food was delicious as always

Hanoi Hannah New Quarter
Gereageerd op 2 september 2019

Thanks for your review SimoneM! We pride ourselves on our service, so we're really glad to hear you had an amazing experience with us. We can't wait to have you back down again soon! HH

Melden
KS
1 recensie
Gegeten op 10 augustus 2019
Algeheel 5eten 5bediening 5sfeer 5

Absolutely magnificent food, service and ambience Our friends, who have not experienced this type of food before, just raved about the level of quality and flavours. Your staff should be commended on their friendliness and menu knowledge. Although a little pricey, the "all in" is the way to go. Got to experience flavours and food I might not necessarily try off the menu. Thank you.

Hanoi Hannah New Quarter
Gereageerd op 2 september 2019

Hey KateS, Wow what a lovely review! Props to you for showing your friends what they're missing out on - we're glad you brought them to experience it with us :) The All-In-Menu is always a good shout, especially when dining as a group. We can't wait to have you back down again soon! We'll make sure to pass your feedback on to the team, HH

Melden
AS
1 recensie
Gegeten op 9 augustus 2019
Algeheel 4eten 5bediening 4sfeer 3

We loved the quality of the food, the staff were very professional although became less attentive as the evening progressed and our drinks orders weren't taken. The restaurant quickly became very loud so would suggest some noise diminishing baffles be installed. Overall though our table of 7 people absolutely loved the experience. Thank you Hanoi Hannah, we will be returning for another feast soon.

Hanoi Hannah New Quarter
Gereageerd op 2 september 2019

Hey AgnesSD, We're so glad to hear you enjoyed your feast (and we can't wait to have you back for another!) I'll be sure to pass your feedback on to the team, we can ensure we keep serving up drinks consistently throughout the evening! We can't wait to have you back down again soon, HH

Melden
S
1 recensie
Gegeten op 19 juli 2019
Algeheel 5eten 5bediening 5sfeer 5

AAA+++

Superb

Hanoi Hannah New Quarter
Gereageerd op 22 juli 2019

Cheers for leaving us a great review Salvatore - Hanoi Hannah NQ

Melden
JK
1 recensie
Gegeten op 13 juli 2019
Algeheel 4eten 5bediening 5sfeer 4

We had a table for six on a Saturday night. Seeing it was a Saturday night in the busy part of Richmond, we were expecting slower service and a noisy environment but we were pleasant surprised with the quality of service. It was excellent even though the place was busy. The food was also good so all in all, a great night, noise not withstanding.

Hanoi Hannah New Quarter
Gereageerd op 16 juli 2019

Hello Julie, Cheers for the great review! We're really glad to hear you and your party had a great experience at New Quarter. on Saturday night. We pride ourselves on the service we provide and the dishes we serve up. We look forward to seeing you again soon, HH.

Melden
KG
1 recensie
Gegeten op 12 juli 2019
Algeheel 5eten 5bediening 5sfeer 5

Absolutely beautiful food, great atmosphere, very comfortable.

Hanoi Hannah New Quarter
Gereageerd op 15 juli 2019

Hello KrissyG, Cheers for the great review! We're so glad you enjoyed the food and atmosphere. We're looking forward to having you down again soon, cheers Hanoi Hannah.

Melden
NM
1 recensie
Gegeten op 9 juli 2019
Algeheel 4eten 4bediening 5sfeer 5

Thanks we had a lovely time for my husband’s birthday lunch. The kids enjoyed the spring rolls and beef pho but maybe a plain chicken entree would be good for the kids too. The salads were delicious!

Hanoi Hannah New Quarter
Gereageerd op 15 juli 2019

Hi NikkiM, Thank you for leaving us a review. We're glad to hear that you had a great time for your husband's birthday lunch! We pride ourselves on serving up the tastiest food and we're glad you enjoyed our menu. We look forward to seeing you again soon! Cheers, Hanoi Hannah.

Melden
S
1 recensie
Gegeten op 24 juni 2019
Algeheel 5eten 5bediening 5sfeer 5

Excellent food and service. Salt and pepper calamari and betal leaves were stand outs. The staff were lovely. I had heard the cocktails were good here so ordered 3 different kinds but was a bit disappointed with all 3, somewhat bland or bitter and syrupy - not worth the price point. Would go back for food and their good beer selection though.

Melden
OT
2 recensies
Gegeten op 23 juni 2019
Algeheel 3eten 5bediening 1sfeer 5

Great food & ambience...unfortunately although there were ample waiting staff , after each course we had to call out or get up for attention .. very poor compared to the Windsor restaurant in service . StAff were chatting behind the bar , yet no attention nor eye contact were given to our table.

Hanoi Hannah New Quarter
Gereageerd op 24 juni 2019

Thanks for the review and the feedback regarding your recent experience. It's great to hear you loved the venue and offering but not great to hear you didn't experience the top notch service we generally pride ourselves on. We'll be sure to follow this up with management to ensure our high levels of service are being upheld. We'd love for you to come in and give us another go! So hopefully we'll see you again soon for a bowl of pho! Best, HHNQ Team

Melden
SA
1 recensie
Gegeten op 22 juni 2019
Algeheel 5eten 5bediening 5sfeer 5

This is the 3rd time we have eaten at Hanoi Hannah and it did not disappoint. The food is delicious, the service is great and we will definitely go there again. A couple of my favorites are the stick ribs for entree, the wagyu beef and the port hock.

Melden
OT
1 recensie
Gegeten op 9 juni 2019
Algeheel 4eten 5bediening 3sfeer 5

Great food and vibe. Actually, the food was really delicious and I will be back for the food without question. The pork hock was an absolute star dish. Only one thing that let my experience down was that I got frustrated that we paid for the bottomless brunch 2 hour drinks package and I was often left with an empty drink and no wait person in sight. A few times we had to flag down someone else to follow up the drinks order we had already put in.

Hanoi Hannah New Quarter
Gereageerd op 24 juni 2019

Thanks for the review and we value the feedback you have provided. It's great to hear you really enjoyed the food offering at HHNQ. In regards to the drinks package, we'll be sure to follow this up with management so we can implement further staff training to avoid this from happening to anyone else. Looking forward to having you down again soon!

Melden
OT
3 recensies
Gegeten op 19 mei 2019
Algeheel 5eten 5bediening 4sfeer 4

Food was amazing!!!! Little noisy & music quite loud however overall was great. Will definitely re-visit

Melden
BW
1 recensie
Gegeten op 12 mei 2019
Algeheel 4eten 5bediening 4sfeer 2

I would absolutely recommend Hanoi Hannah - this was the third time we had eaten here and once again it was really pleasant. The food was delicious and incredibly good value for money - which you just don't find often enough these days. Great job Hanoi Hannah, look forward to seeing you next time. Thank you :)

Melden
EC
1 recensie
Gegeten op 12 mei 2019
Algeheel 5eten 5bediening 5sfeer 4

The food was excellent, the staff very attentive and not just our waitresses, all of them were great

Melden
VI
1 recensie
Gegeten op 8 mei 2019
Algeheel 4eten 4bediening 3sfeer 4

Gret option if you're after a lunch that's somewhere between fancy and casual.

Melden
TR
1 recensie
Gegeten op 12 april 2019
Algeheel 5eten 5bediening 5sfeer 4

Our get togetehr luncheon turned out to be a wonderful expereince. The staff ensuredthat all our needs were met with friendliness, unintrusive, obliging and helpful with advice of what items to choose from the menu which, although not extensive, was comprehensive and uthentic (from our memories of our Vietnamese holidays. Overall an expereince that said " we';; be back soon".

Melden
HL
1 recensie
Gegeten op 27 maart 2019
Algeheel 5eten 5bediening 5sfeer 5

Perfect spot to go to with a group of friends, their dishes are very generous & easy to share with friends. We ordered the Pork Hock & that was incredible. Staff were very helpful & polite.

Melden
M
1 recensie
Gegeten op 27 maart 2019
Algeheel 5eten 5bediening 5sfeer 5

Amazing food, the fried calamari is the best I’ve ever had and super quick service. Will be back soon!

Melden
I
1 recensie
Gegeten op 16 maart 2019
Algeheel 5eten 5bediening 5sfeer 5

The best Vietnamese in Melbourne!!! Such a vibe and we all loved it!! Our waitress was such an amazing help!!

Melden
EA
1 recensie
Gegeten op 12 maart 2019
Algeheel 5eten 5bediening 5sfeer 5

We absolutely adored every dish we ordered. We had probably 12 dishes to share amongst 7 of us, (including small, med, large and dessert dishes) and all were delicious.
The standouts included the Kingfish sashimi, coconut poached chicken salad, fried whole baby snapper and the coconut sago dessert. It was my mums birthday and they even accommodated a candle on her dessert.
I will definitely be returning! Can’t recommend it highly enough!

Melden
L
1 recensie
Gegeten op 8 maart 2019
Algeheel 5eten 5bediening 5sfeer 5

Amazing food, amazing chefs, amazing atmosphere. I'll see you again.

Melden
g
1 recensie
Gegeten op 3 maart 2019
Algeheel 3eten 4bediening 3sfeer 2

I would highly recommend HHNQ to friends -and have done! - having dined there a number of times already, but I’m not sure I could recommend the ‘Yum Cha... Kind Of’ dining experience we had yesterday.

Booking was from 12:00 - 14:00, so you might reasonably expect food to flow between 12:00 and, at the very earliest, 13:45, allowing diners to finish up by 14:00.

While food - and, I hasten to add, delicious food - came steadily from the kitchen from about 12:15, our table of two were not served any food from 12:50-13:20, at which time we were offered a menu to see if there was anything we’d like to order from there. Not the experience we were expecting. Given that it’s pay-per-plate, it’s not that we felt ripped off by the lack of food. Rather there simply wasn’t as much food to enjoy as we’d hoped. I do wish to reiterate, what we ate was delicious!

By way of market research for HHNQ, I would happily pay twice what we paid yesterday for food (approx. $25/head) for the full two-hour dining experience. And I will happily return to order a la carte from any / all of your stores. I just found the ‘Yum Cha... Kind Of’ experience to be a bit confused and clumsy, and not at all what I’ve come to expect whenever I’ve eaten at your restaurants.

Melden
W
1 recensie
Gegeten op 12 februari 2019
Algeheel 5eten 5bediening 5sfeer 5

We loved everything about Hanoi Hannah from Will and Ben, our
waiters, to all the delicious food.
Look forward to returning soon.

Melden
MG
1 recensie
Gegeten op 6 februari 2019
Algeheel 5eten 5bediening 5sfeer 5

Food and service were incredible. The Hanoi Hannah team member who served us was amazing. Completely attentive to us and worked through different options that ensured all needs and savory interests were met. Definately recommend Hanoi Hannah!

Melden
MD
1 recensie
Gegeten op 2 februari 2019
Algeheel 5eten 5bediening 5sfeer 5

Great staff very helpful. Cocktails & Wines applicable for food. Sparkling water free. We selected Feed Me menu all dishes were excellent. Easy walk from Richmond station. We will definitely be going back.

Melden
JS
1 recensie
Gegeten op 30 januari 2019
Algeheel 1eten 1bediening 1sfeer 1

My booking was cancelled with only 30 minutes notice owing to the kitchen 'going down' for a reason that was not explained. This was extremely inconvenient both for me and my guest. No alternative booking or compensation was offered.

Melden
LD
1 recensie
Gegeten op 23 december 2018
Algeheel 4eten 3bediening 3sfeer 3

The bottomless brunch drinks option is good value - we definitely enjoyed that!

We got the 'feed me' banquet option where the staff pick plates for you. It was good, yummy food, and an easy choice for a group.

Melden
LK
1 recensie
Gegeten op 20 december 2018
Algeheel 5eten 5bediening 5sfeer 4

This place was recommended by a work friend and I was very happy with the food, service and great vibe with modern pleasing decor. Would definitely recommend this place and go back!

Melden
KK
1 recensie
Gegeten op 17 december 2018
Algeheel 5eten 5bediening 5sfeer 5

Food was AMAZING!! So fresh and yum.
The service was quick and our server was so lovely.
Good menu for both food and drink.

Melden
LS
1 recensie
Gegeten op 9 december 2018
Algeheel 5eten 5bediening 5sfeer 5

We went for Sunday Yum Cha. It was a relaxed session with flowing drinks. The food was terrific and we didn't have to wait between rounds. Great spot anytime for couples or groups of friends.

Melden
BK
1 recensie
Gegeten op 6 december 2018
Algeheel 2eten 5bediening 5sfeer 1

The food was great and the staff friendly and quick, but it was SO loud I felt I was screaming across the table. The noise was actually oppressive. Would UberEats the food just so I can enjoy it with a lower volume.

Melden
S
Londen
2 recensies
Gegeten op 2 december 2018
Algeheel 4eten 3bediening 3sfeer 3

Could have been more food, very long wait times between plates of food and lots of repetition. Overall good concept but can be improved.

Melden
MC
1 recensie
Gegeten op 27 november 2018
Algeheel 1eten 3bediening 1sfeer 1

Initial service was good. However we waited almost two hours between entree and mains and the drinks ordered were never brought to the table. You could tell the wait staff were under the pump, but they were very rude and not at all helpful. Will never go there again, there are too many places with great service and food to bother with places like this. Very disappointed.

Melden
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