Hard Rock Cafe - Amsterdam
The waitress was extremely rude - she didn’t say hello , almost threw the food at us and when she gave us the bill she asked for the money before even showing us the bill . The waitresses name was Christina . We love the hard rock and have been to cafes all over the world but the service here was the worst we have ever encountered . The food was good .
Glutenfree bread should be better, this one was dry and not tasteful. There's better gluten free bread available than the kind you serve.
Too much time before getting my table, although pre-booked.
When seated, we choose in the menu for 10 minutes befire the waither is coming.
And surprisingly our choice is not available "today" although we just saw a customer with that choice of menu... :(
We then left.
Also very disappointing the fact that it is just a simple restaurant, no ambiance, no live band unfortunately.
Definitely a place to avoid.
We arrived a bit early at the hard rock but were seated in several minutes. We started with a waitress who was ready to go home but the waiter Akos we had the rest of the evening was lovely! He was on top of evertyhing and was a big plus to our experience. Food was good, had better food at different HRC locations but ok. Overall it was a wonderfull night due to waiter, location and ambiance
Fantastic food and brilliant customer service. I'd really recommend the baby back ribs which were huge
Burger schmecken nicht wirklich gut. Getränke werden zwar nachgefüllt aber stilles Wasser scheint Leitungswasser zu sein. Erstes noch mit Eiswürfel, zweites ohne...
Kellner zwar cool und recht aufmerksam zu Beginn aber keiner kam auf die Idee zu fragen ob das Essen geschmeckt hat.
Musik viel zu laut. Reservierter Tisch direkt neben der Küche
Great place, amazing atmosphere, beyond excellent god service.
We got a great table next to the river, which had stunning views, our waiter was very attentive and served our food very quickly. One downside was that the music was slightly too loud, which was making it difficult talking to one another. Other than that a great experience!
Bediening was heel chagerijning, de vrouw die voor de deur stond die duwde me weg met de kinderwagen dat ik moedt wachten. Ze kon het ook noormal zeggen. Ipv mij en de kinderwagen weg te duwen
I loved my time at the Hard Rock Cafe Amsterdam! The food was incredibly good and the service too! Would absolutely recommend this to other people!
Delicious food, fast service and reasonable prices. Special wishes like gluten free and lactose free is no problem!
We always enjoy our time here and we’ve never had a bad experience! Also very kid friendly! Love it!
Great location, brilliant food, godd atmosphere.... Really enjoyed the experience.
We arrived earlier than our reservation, as when we had tried to eat the previous day it had been very busy and even those with reservations were having to wait.. however our table was ready and we were shown to a table, pushed into a corner, yes we had a view of the canal but also the back of a portable air conditioning unit that was dripping water and also next to the room where the servers congregated....our table appeared to be behind the main eating area. There ware many empty tables in front of us, but it they were getting ready for a larger party, which was coming more than 2 hours after us...we were gone well before they started to arrive!
We placed our order, servers changed and we were brought the bill before our food arrived! Food eventually arrived... it was nice but but nothing special...there wasn’t the ambience I expected from Hard Rock Cafe...especially as we were there on 4th July!
Great service and food. The fries was ok, but could be more like home made or sweet potato fries! The brownie ice cream was great for us who loves chocolate!
Is not really a hard rock cafe, Rome, tenerife,... are much beter
We like real rock & Metal music and the music is mostly not rock.....
I realise that the Hard Rock is young and trendy but I think they need to rethink. We were placed near to the kitchen and staff were shouting very loudly to and at each other (just for fun) when collecting orders (it was very distracting). I was going to complain but another family with children sitting opposite us complained to the Manager who apologised to them. I wanted the steak salad and at 18:30 I was advised that was not possible - unbelievable that they had run out of steak so early in the evening. The waitresses did their best but forgot to supply the one thing my husband had gone to the restaurant for (spicy chicken wings - so they provided hot sauce to dip the normal wings in - with an apology of course). My food was warm but not hot (chicken fajiatas - normally I would expect it to be sizzling hot).
I would not go back to this restaurant. My husband and daughter enjoyed it, and as we were celebrating my husbands 50th birthday I kept my views to myself, but I will not willingly return to this restaurant.
Great food, nice view and friendly service. Love all the Hard Rock Cafés.
After some problems with one of the dishes, the staff knew how to solve it properly and with a pleasant feeling despite the situation.
Shocking.........slow service , cold food and to cap it all a raw burger !!
The only plus was my complaint was handled professionally by the manager on duty
Never again !
Great service, especially from Hana and Sebastian. Great food and beautiful ambience. Will definitely come back and will recommend to friends.
The chips tasted so old and dry. The steak which I asked for well done still had blood inside and prices are very high for a below average meal. Did not enjoy. Also the decor and atmosphere was not as good as other hard rock cafes I have been to.
Booked in advance for a wedding anniversary/special birthday. Not great service and starter was very late coming. For price, we’ve had much better food and service elsewhere. Very disappointing!
Good food, quick service.
Really good service and friendly staff thank you for a lovely evening
We hebben heerlijk gegeten, maar de airco was stuk en de mobiele vervangers kregen de ruimte niet gekoeld. Service is goed, maar waarom praat er bijna niemand Nederlands in HRC Amsterdam?
Richie/Richard is a legend!!!
The food was amazing
On the hottest day ( 33 degrees) the airconditioning wasn’t working ! Inside the restaurant there was no air !
We had to wait for people to leave from the terrace so we could eat there. The staff couldn’t give us a table.
Super bediening en super vriendelijk ...... is voor herhaling vatbaar
Was really hot, ac was off
24/6 was so hot weather & you don't have Aircon or fan, yet no welcome ice water. Long waiting for our drinks. We had starter not yet removed the plate, our main dish/ menu, already came. And our main menu was not to warm. I was disappointed..
Birthday greet was not zo special, expecting for more lively singing waiters😟
Hard Rock Amsterdam operates based on the convenience of their waiters. Even though we had made a reservation and nice tables were available, with a nice view, we were told we cannot sit there because the waiter is not serving that station. Instead we were dumped in a sticky upstairs location.
Very good food and juicy burgers! Fast and very helpful service! Thanks for the nice evening!
The food was decent, but my ribs were a bit dry. The service was very quick and nice. Obviously, a reservation helped. However, the fact that it was happy hour was very poorly explained. We asked if it was, and they said yes, that we can order one drink and get the exact same drink again for free. We did this only to find we were charged double for our drinks. When we asked, they said "oh that's from the bar only." Which was not what they told us initially.
We were greeted by Angela who was an absolute sweetie! Had some drinks in the bar while we waited for our table which were fab and we were taken to our table by another girl (I didn't get her name but she was amazing!) Who completed my Metallica t-shirt so we had a conversation about that which was nice! Food was amazing, we have the same in every single hard rock and it never disappoints!!
It was nice to be here with my family, in particular because of the great ambience. The service (Sally) was very friendly. The prices for drinks and food are really high.
Top as usual everywhere! Very food food, very good music!
My wife and I celebrated our 11th wedding anniversary with great food, good tunes, and a really nice ambience. We had a table with view onto the gracht, and it was nice to watch the boats go by, while we had our really tasty dinner and some cold refreshing drinks, after a long hot day of sightseeing in the city. I can only recommend Hard Rock Café Amsterdam...
Great atmosphere and friendly staff :) 10/10 would recommend