Hereford House - Shawnee

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1. C

   Cosmo

   1 recensie

   5.0

   1 recensie

   6 dagen geleden gegeten

   overall5food5service5ambience5

   Great Food, drinks and the service is awesome - Marisha great server

   Report
2. JL

   JoyL

   Kansas City / K

   1 recensie

   5.0

   1 recensie

   Gegeten op 12 maart 2023

   overall5food5service5ambience5

   The service was spectacular. We asked for a certain drink to be made and they made it! It wasn't one they made regularly. The food of course is always good. We had the bread pudding flambayed and it was awesome!

   Report
3. LG

   LGSONE

   Orlando / Oost-

   1 recensie

   3.0

   1 recensie

   Gegeten op 12 maart 2023

   overall3food3service3ambience4

   Been coming to this location for over 15 years, and this time was not so good. The prime rib cut was very stringy, difficult to cut, and a bit cold. The waitress 'forgot' to bring some items my wife requested, and we ended up boxing up what we had to take home and reheat. Not typical, and for the 140+ for two, I would have expected better. We will try some other restaurants now.

   Report
4. LN

   LeoN

   Kansas City / K

   5 recensies

   5.0

   5 recensies

   Gegeten op 12 maart 2023

   overall5food5service5ambience5

   Everything was great, the staff super friendly and the food delicious

   Report
5. C

   Corkscrewkc

   Kansas City / K

   11 recensies

   3.0

   11 recensies

   Gegeten op 11 maart 2023

   overall3food2service3ambience3

   The food was ok nothing special except the carrot cake otherwise average food with a premium price.

   Report
6. OT

   OpenTable Diner

   1 recensie

   5.0

   1 recensie

   Gegeten op 10 maart 2023

   overall5food5service5ambience5

   Server was great and made our visit great.

   Report
7. DB

   DaveB

   Kansas City / K

   2 recensies

   3.0

   2 recensies

   Gegeten op 3 maart 2023

   overall3food2service3ambience4

   I had the 12 oz Ribeye which is normally very good. Not this time. It was very tough and didn’t have the good flavor it usually has. Almost wondered if I was eating Sirloin. Pretty disappointing for $48.

   Report
8. M

   Mellie

   Kansas City / K

   3 recensies

   vip
   5.0

   3 recensies

   Gegeten op 3 maart 2023

   overall5food5service5ambience5

   Food is always great here. We love this restaurant. Eat here at least once a week and are never disappointed.

   Report
9. D

   Debbie

   Kansas City / K

   17 recensies

   4.0

   17 recensies

   Gegeten op 1 maart 2023

   overall4food4service5ambience3

   All ok. Received good service (Maggie maybe? Bright red hair). Thanks!

   Report
10. OT

    OpenTable Diner

    Kansas City / K

    8 recensies

    vip
    5.0

    8 recensies

    Gegeten op 25 februari 2023

    overall5food5service5ambience5

    Excellent everything

    Report
11. LJ

    LoJo

    Kansas City / K

    1 recensie

    5.0

    1 recensie

    Gegeten op 25 februari 2023

    overall5food5service5ambience5

    Comfortable, clean, quiet, easy to talk, friendly service, delicious food cooked perfectly! A great evening for everyone!

    Report
12. DG

    DameecaG

    1 recensie

    3.0

    1 recensie

    Gegeten op 25 februari 2023

    overall3food2service3ambience3

    Came in from Ohio to celebrate my boyfriends birthday. He wanted a place he could get a great steak. We didn’t want to have dress up, so we were looking for a casual place. He ordered the Kansas City Strip with Parmesan broccoli and garlic green beans. I ordered the salmon burger with fries. The most memorable food of the night is the fries. The steak was underwhelming and lack flavor. The garlic green beans had no garlic flavor whatsoever and the Parmesan broccoli tasted as if they used the bottled krafts parm. The salmon sandwich had no seasoning. The customer service was great, but food was not its best.

    Report
13. KL

    KandaceL

    Kansas City / K

    1 recensie

    3.0

    1 recensie

    Gegeten op 25 februari 2023

    overall3food3service5ambience3

    First of all, I just want to say that I went online to make reservations for my husband’s birthday and we got put in a back corner. My father-in-law can’t hear very well so everything echoed really bad for him. Food wise was good I was not impressed with the prime rib stew. Don’t get me wrong. It was good, but there was hardly no meat no potatoes and no vegetables 😞 it was basically a soup with nothing else in it. Our waitress was wonderful. Just letting you know.

    Report
14. PP

    PublicPAL

    Nashville

    49 recensies

    vip
    5.0

    49 recensies

    Gegeten op 19 februari 2023

    overall5food5service5ambience5

    Service for a mixed ages family group was excellent! Food was also excellent as always. HH Shawnee is a family favorite!!!

    Report
15. p

    pault

    1 recensie

    4.0

    1 recensie

    Gegeten op 16 februari 2023

    overall4food4service5ambience4

    Great atmosphere. Food was delicious, but a little overpriced. Service was outstanding. We'll be back!

    Report
16. OT

    OpenTable Diner

    Denver / Colorado

    1 recensie

    4.0

    1 recensie

    Gegeten op 15 februari 2023

    overall4food5service5ambience2

    My prime rib was delicious. My wife liked her surf and turf. Staff was great. The whole place needs to be updated, it feels old and dirty in there. As soon as a solid prime rib is just as close to me, I will probably not go anymore.

    Report
17. OT

    OpenTable Diner

    1 recensie

    4.0

    1 recensie

    Gegeten op 14 februari 2023

    overall4food4service5ambience4

    Very good service and great food

    Report
18. LH

    LloydH

    Springfield / B

    1 recensie

    2.0

    1 recensie

    Gegeten op 14 februari 2023

    overall2food3service4ambience1

    I would not recommend sitting in a booth. Anybody that sits behind you just pounds into your back and it not delightful. I would suggest a table

    Report
19. RM

    RobertM

    1 recensie

    3.0

    1 recensie

    Gegeten op 14 februari 2023

    overall3food3service3ambience1

    Went for a valentines meal with my wife. They sat us in the doorway across from the kitchen where everyone walked through. I finally had to ask to get water. I had to ask for steak knives after they left us with steaks and no knives. The steaks were decent, not great. My sides: sweet potatoe fries were over cooked, more like potatoe chips. Garlic butter green beans were too firm and not very garlicky. The cocktails were good. The bread pudding was good. Overall, not worth the $171.16 price for the food and 4 drinks.

    Report
20. TC

    TracyC

    Kansas City / K

    5 recensies

    5.0

    5 recensies

    Gegeten op 13 februari 2023

    overall5food5service5ambience5

    As always, steaks cooked to perfection and attentive server made for an excellent dining experience.

    Report
21. N

    Nanc

    Kansas City / K

    5 recensies

    5.0

    5 recensies

    Gegeten op 13 februari 2023

    overall5food5service5ambience5

    The bartender waited on us. She did a great job. We had to wait awhile for our food but it was hot when we ate it.

    Report
22. D

    Dobsonfly

    1 recensie

    1.0

    1 recensie

    Gegeten op 12 februari 2023

    overall1food1service1ambience3

    Our overall experience we rank a 2 of 10. I hadn't been to Hereford House in several years but thought we'd splurge a bit for a nice Valentines date weekend dinner out. Overall service was slow and unattentive to our basic needs like refills and a alcoholic drink order, which we never ended up making as the waitress never returned for it. The salads were good. The main dishes were not, fillet steak was tough and 'tendony'. Steaks had no flavor and were not seasoned from what we could tell very bland overall. Asparagus had very little flavor and was not seasoned, butter or oiled etc. Potatoes and lobster tail were pretty good though. The strawberry cheesecake from the Valentines special fell completely short of expectations. It is a dessert for two to share, but in reality isnt a 1/2 portion for one person. It was a slice of a strawberry not worthy of sharing and a dab of whipped creme adjacent to the store bought sliver of cheesecake. Taste was okay but far below what's needed for such an establishment. $108 pretax Valentines meal for two fell below expectations across the board, very dissatisfied.

    Report
23. OT

    OpenTable Diner

    1 recensie

    2.0

    1 recensie

    Gegeten op 12 februari 2023

    overall2food1service3ambience2

    Normally have great experiences at this location, but this night was not up to par…

    Report
24. OT

    OpenTable Diner

    1 recensie

    5.0

    1 recensie

    Gegeten op 11 februari 2023

    overall5food5service5ambience5

    Absolutely wonderful!

    Report
25. SJ

    SheriJ

    1 recensie

    3.0

    1 recensie

    Gegeten op 5 februari 2023

    overall3food3service2ambience3

    Service was so slow we had to get our dinner in to go boxes so we didn’t miss our movie. We’d been there an hour and a half and still waiting for meals. Artichoke spinach dip was awful, tasted like flour minuscule pieces of spinach.

    Report
26. TC

    TracyC

    Kansas City / K

    6 recensies

    5.0

    6 recensies

    Gegeten op 2 februari 2023

    overall5food5service5ambience5

    Server & food were timely Server was pleasant & helpful Food was delicious as always

    Report
27. WB

    WillaB

    Kansas City / K

    8 recensies

    vip
    4.0

    8 recensies

    Gegeten op 29 januari 2023

    overall4food4service5ambience4

    Our server, Joel, was perfect for our evening. He rolled with our banter, added his own and made the experience fun and memorable.

    Report
28. JR

    JeffR

    Kansas City / K

    2 recensies

    5.0

    2 recensies

    Gegeten op 24 januari 2023

    overall5food5service5ambience5

    Wait staff was amazing

    Report
29. PH

    PaulH

    Kansas City / K

    6 recensies

    5.0

    6 recensies

    Gegeten op 21 januari 2023

    overall5food5service5ambience5

    Great service, I had KC strip, fantastic meal

    Hereford House - ShawneeGereageerd op 24 januari 2023Yum! We are so thrilled to hear you enjoyed your visit, Paul! -Maya

    Report
30. SD

    StacyD

    1 recensie

    5.0

    1 recensie

    Gegeten op 19 januari 2023

    overall5food5service5ambience5

    Everything was great and we will definitely be coming back.

    Hereford House - ShawneeGereageerd op 24 januari 2023We are so thrilled to hear this, Stacy! -Maya

    Report
31. BP

    BillP

    Kansas City / K

    10 recensies

    vip
    5.0

    10 recensies

    Gegeten op 16 januari 2023

    overall5food5service5ambience5

    Good food, great service.

    Hereford House - ShawneeGereageerd op 17 januari 2023We appreciate the five-star review, Bill! Until next time! -Maya

    Report
32. TF

    TamraF

    Kansas City / K

    8 recensies

    vip
    2.0

    8 recensies

    Gegeten op 15 januari 2023

    overall2food2service4ambience2

    Food was average. Steak had little flavor and left feeling unfulfilled or impressed

    Report
33. OT

    OpenTable Diner

    1 recensie

    2.0

    1 recensie

    Gegeten op 15 januari 2023

    overall2food3service5ambience3

    Had a reservation, didn’t get seated until 20 minutes after reservation time, didn’t get standard seating, only reason we got seated because I made a visit to the front desk to question what was going on.

    Hereford House - ShawneeGereageerd op 17 januari 2023Thank you for making us aware of this. We sincerely apologize for your delay and hope you will give us another chance in the future to turn this around! -Maya

    Report
34. W

    Wayne

    Kansas City / K

    4 recensies

    vip
    5.0

    4 recensies

    Gegeten op 14 januari 2023

    overall5food5service5ambience5

    Food and service were excellent, so were the appletinis

    Hereford House - ShawneeGereageerd op 17 januari 2023We are so glad to hear you enjoyed your visit, Wayne! -Maya

    Report
35. GM

    GM12336

    Kansas City / K

    2 recensies

    5.0

    2 recensies

    Gegeten op 14 januari 2023

    overall5food5service5ambience5

    Excellent dinner again. Did the dinner for two. Quantity and quality were great. Server was very nice and professional.

    Hereford House - ShawneeGereageerd op 16 januari 2023We are so thrilled to hear this and appreciate your support! -Maya

    Report
36. D

    Deuce

    Kansas City / K

    30 recensies

    vip
    5.0

    30 recensies

    Gegeten op 13 januari 2023

    overall5food5service5ambience5

    While the food was very good, I miss the old steak soup recipe

    Report
37. j

    jrey168

    Chicago / Illinois

    10 recensies

    5.0

    10 recensies

    Gegeten op 10 januari 2023

    overall5food5service5ambience4

    Cooked reasonably well, slightly underdone on a couple of bites, but that's better than overdone. good flavor for a ribeye. Sides were roasted well.

    Hereford House - ShawneeGereageerd op 16 januari 2023Thank you for letting us know about your visit. We apologize the steak was underdone in some areas and will pass this on to our chefs at the Shawnee location for review. We hope you will give us another chance in the future! -Maya

    Report
38. RW

    RWGLJG

    Kansas City / K

    17 recensies

    vip
    1.0

    17 recensies

    Gegeten op 8 januari 2023

    overall1food2service1ambience3

    Service was terrible. Salads came after our entrée was brought...then one salad was wrong, when corrected had no salad dressing. AND, they charged us extra for the salads since they were a substitute for one of our sides. Server never checked back. Baked potato was cold, un-cut, and had no butter or any other toppings. High dollar steak was only fair quality. When the manager was informed by server, the manager NEVER came to the table to check to see what the issues or concerns were. Simply told server to take $25 off entire meal of 6 people, which was over $350 in total. An insult at best! We have eaten there many times with no or only minimal issues, but this one did us in...will not be going back...not for the quality one pays for and should expect from a higher dollar steak house. Outback or Longhorn does a much better job for much less money. Sad and extremely disappointing. The Sunday evening manager of that particular Hereford House is lazy and not manager material.

    Report
39. MM

    MichaelM

    Kansas City / K

    3 recensies

    5.0

    3 recensies

    Gegeten op 6 januari 2023

    overall5food5service5ambience5

    Great food and drink. Wonderful service. Enjoyed the evening.

    Hereford House - ShawneeGereageerd op 9 januari 2023This is so great to hear! Thank you for your support, Michael. -Maya

    Report
40. MF

    MaureenF

    Kansas City / K

    1 recensie

    4.0

    1 recensie

    Gegeten op 5 januari 2023

    overall4food5service5ambience5

    The only issue is your hosts when you walk in...the two seemed like it was a bother to ask us anything...I had to indicate to them first that I had a reservation...they should have said Welcome to Herford House...then when we left they should have said Thank you and come back again...again they looked irritated they were having to work. Thankfully the server and food was awesome. You need to look into how your hosts act. Also when we came in one appeared to be more concerned in getting her lid back on her drink rather that why we came in.

    Hereford House - ShawneeGereageerd op 9 januari 2023Hi Maureen, We are extremely disappointed this was your experience when visiting us. It is our top priority to provide our guests with quality service right when they walk in the door and sincerely apologize this visit fell so short. We have passed your feedback on to our managers at the Shawnee location and hope you will give us another chance soon. -Maya

    Report