Ladurée Vancouver

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1. OT

   OpenTable Diner

   Vancouver / Brits-Columbia

   1 recensie

   5.0

   1 recensie

   Gegeten op 31 december 2022

   overall5food5service5ambience5

   Had an amazing time trying new type of foods. The avocado toast was so fulfilling and the chocolate cake was just pure love. All the servers were very helpful.

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2. W

   Winterwhite

   Calgary / Zuid-Alberta

   4 recensies

   3.0

   4 recensies

   Gegeten op 19 december 2022

   overall3food2service2ambience5

   Went there for light lunch and the food was mediocre at best. Service was very slow though very courteous. I do not recommend having lunch there. Their macarons are great but lunch fare not at all. Stick to the deserts, they’re awesome.

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3. WV

   WinnieV

   Vancouver / Brits-Columbia

   1 recensie

   5.0

   1 recensie

   Gegeten op 13 december 2022

   overall5food5service5ambience5

   Had such an amazing experience here for my sisters 40th birthday. Staff were very attentive even treated us to champagne and gifted her a small box of macarons for her. Great service and they really want above and beyond to make her feel special. Thank you!!

   Report
4. DC

   DominiqueC

   1 recensie

   5.0

   1 recensie

   Gegeten op 5 december 2022

   overall5food5service5ambience5

   I had a lovely experience with my sister and my daughter

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5. A

   Agnes

   Vancouver / Brits-Columbia

   2 recensies

   5.0

   2 recensies

   Gegeten op 30 november 2022

   overall5food5service5ambience5

   I appreciate that afternoon tea at Laduree is unique. It differs from your traditional ones where they serve scones. We like that they have croissants and french pastries. My family and I love their hot chocolate. Definitely worth it.

   Report
6. LW

   LyndalW

   Seattle / Oost-

   6 recensies

   5.0

   6 recensies

   Gegeten op 29 november 2022

   overall5food5service5ambience5

   I went for afternoon tea and it was very nice. I enjoyed it immensely. When I was ready to leave, they called a taxi for me and stayed with me until it came.

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7. D

   Drday

   Seattle / Oost-

   10 recensies

   vip
   5.0

   10 recensies

   Gegeten op 25 november 2022

   overall5food4service4ambience5

   We had a lovely time at Ladurée last week. We booked a tea time and thoroughly enjoyed the macarons, tea etc…The environment was relaxing and quiet too. The hot chocolate was a highlight for sure.

   Report
8. P

   Pansy

   Vancouver / Brits-Columbia

   1 recensie

   3.0

   1 recensie

   Gegeten op 10 november 2022

   overall3food1service5ambience4

   The omelette was like a heated up aeroplane omelette with dry pieces of ham. The croque monsieur seemed as if it was prepared beforehand and heated in a toaster oven. It was not a regular croque monsieur. Coffee was good and the music was turned down immediately we asked and was beautiful. The waitress was excellent and we love the ambiance.

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9. OT

   OpenTable Diner

   Vancouver / Brits-Columbia

   1 recensie

   1.0

   1 recensie

   Gegeten op 30 oktober 2022

   overall1food2service1ambience2

   The server was very clumsy and slow. Also didn’t hear us properly and gave us the wrong teas. Really made our experience very annoying and not fun.

   Report
10. CM

    ChristineM

    1 recensie

    4.0

    1 recensie

    Gegeten op 10 oktober 2022

    overall4food5service5ambience5

    It was a lovely tea experience. Our server was fantastic, so kind.

    Report
11. J

    Jiffypop604

    Vancouver / Brits-Columbia

    22 recensies

    vip
    5.0

    22 recensies

    Gegeten op 6 oktober 2022

    overall5food5service5ambience4

    Ladureé is like a mini-vacation and you’re so worth it!

    Report
12. t

    travelbug2003

    Vancouver / Brits-Columbia

    5 recensies

    5.0

    5 recensies

    Gegeten op 4 oktober 2022

    overall5food4service5ambience4

    Laduree is absolutely amazing! After my meeting ran 20 minutes over, they were still able to accommodate me in their restaurant. It was lovely, there was no one there, to which I was very surprised! The lunch was lovely, and the dessert and macarons were to DIE FOR. I always enjoy my yearly visit to Laduree, and this was one much the same.

    Report
13. BR

    BrandyR

    1 recensie

    5.0

    1 recensie

    Gegeten op 2 oktober 2022

    overall5food5service5ambience5

    Elegant environment with a light tasty menu, iconic desert choices and classy and friendly service. We were visiting from out of town and will make every effort to return to Laduree!

    Report
14. C

    Cdish

    Vancouver / Brits-Columbia

    8 recensies

    4.0

    8 recensies

    Gegeten op 25 september 2022

    overall4food5service4ambience4

    Small space for a couple of tables, cute decor, great for a girl's outing! They were out of croissants at the time we went (3:30pm), and opted for Walnut croissant but I wasn't really a fan of it. Ispahan was my favorite of all the things we ordered. We also ordered Rose Raspberry Saint Honore but there's a bit too much cream for my liking. Passionfruit macaron was also yummy (passionfruit makes it less sweet).

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15. SW

    SuzanneW

    Vancouver / Brits-Columbia

    5 recensies

    3.0

    5 recensies

    Gegeten op 19 september 2022

    overall3food3service2ambience5

    Laduree tea room was lovely and calm…felt like I was in Paris. Their macarons are wonderful, as were the desserts we got to choose. The desserts, however were huge, and not terribly suited to delicate afternoon tea bites. Service left a lot to be desired. We had to ask for extra hot water, napkins (the lovely ones they have are too small), and for our desserts. There was also confusion when it came time to pay the bill and they didn’t seem to know that I had paid a deposit. I don’t think I would come for afternoon tea again, but would for one of their other menus items…their French toast looked fabulous, and a dessert.

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16. OT

    OpenTable Diner

    Vancouver / Brits-Columbia

    1 recensie

    5.0

    1 recensie

    Gegeten op 6 september 2022

    overall5food5service5ambience5

    It was my daughters’ birthday and also my sister from the US was visiting. We each got to choose our macarons (2 each), our dessert and our sandwich including a salmon option! EVERYTHING was DELICIOUS from the fruit cup to the dessert. I even enjoyed the tea I chose! My guests loved it as well. It was a great experience. Can’t wait to return. The service was great as well.

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17. YE

    YEGfoodie

    Edmonton / Noord-Alberta

    1 recensie

    4.0

    1 recensie

    Gegeten op 6 september 2022

    overall4food5service4ambience5

    The food was delicious and the Ispahan did not disappoint. The service started out well but it was hard to get the attention of our server after our food was served, so we had to repeatedly flag someone down each time for more hot water, our bill, etc.

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18. PL

    PattyL

    Vancouver / Brits-Columbia

    36 recensies

    vip
    4.0

    36 recensies

    Gegeten op 2 september 2022

    overall4food4service4ambience4

    Afternoon tea with friends. Great selection and variety of delicious food! 😋

    Report
19. DA

    DangelieA

    Vancouver / Brits-Columbia

    1 recensie

    5.0

    1 recensie

    Gegeten op 31 augustus 2022

    overall5food5service5ambience5

    The service was amazing, such friendly staff, also, the meals were incredible

    Report
20. YV

    YVRshopper

    Vancouver / Brits-Columbia

    27 recensies

    4.0

    27 recensies

    Gegeten op 26 juli 2022

    overall4food5service5ambience4

    We came for afternoon tea. We made reservations and the service was attentive. We enjoyed choosing parts of our afternoon tea. Everything was very tasty. The one thing we would change is the music. It was not pleasant and we should have asked them to change it but instead we tolerated it. I guess we were expecting something French? I will go back and order off the menu next time.

    Report
21. GC

    GCLS

    Vancouver / Brits-Columbia

    16 recensies

    vip
    5.0

    16 recensies

    Gegeten op 25 juni 2022

    overall5food5service4ambience5

    Great afternoon high tea experience. Fresh and tasty nibbles, and good quality tea/good selection. Attentive service, except they forgot to serve our cake and had to be reminded! You get to choose the macaron and individual cake type/flavour, which is awesome. We asked for milk for the tea on the side, and it came heated - nice touch.

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22. y

    ym10

    Vancouver / Brits-Columbia

    8 recensies

    5.0

    8 recensies

    Gegeten op 19 april 2022

    overall5food5service4ambience4

    A little pricy, but great food and great tea overall.

    Report
23. B

    Beary

    Vancouver / Brits-Columbia

    32 recensies

    2.0

    32 recensies

    Gegeten op 18 april 2022

    overall2food2service2ambience3

    Service staff needed training as plates was not served for the high tea, needed to ask for them. Waited a while for food to be served. Food was way below expectation. For the price charged on the high tea, can definitely get a better deal elsewhere. Patronize when Only if you have spare cash to spend and lots of free time to waste.

    Report
24. J

    Jiffypop604

    Vancouver / Brits-Columbia

    22 recensies

    vip
    5.0

    22 recensies

    Gegeten op 8 april 2022

    overall5food5service5ambience5

    Delicious! Great service!

    Report
25. NC

    NicoleC

    1 recensie

    2.0

    1 recensie

    Gegeten op 8 april 2022

    overall2food2service2ambience5

    Most of the items provided during high-tea were sub-par in flavour and we’re very similar. For a similar price you’d get much more out of one of the local high-end hotel restaurants.

    Report
26. RH

    RebeccaH

    Calgary / Zuid-Alberta

    1 recensie

    5.0

    1 recensie

    Gegeten op 1 april 2022

    overall5food5service5ambience5

    was the perfect spot for a girly birth day tea with my daughter and a bit of shopping on Robson doesnt hurt too!

    Report
27. SP

    SandraP

    Edmonton / Noord-Alberta

    9 recensies

    vip
    4.0

    9 recensies

    Gegeten op 28 maart 2022

    overall4food3service5ambience5

    Everything was fine but they “ran out “ so croissants like your a French bakery shop the entire point is tea and croissants

    Report
28. OT

    OpenTable Diner

    1 recensie

    3.0

    1 recensie

    Gegeten op 20 maart 2022

    overall3food3service2ambience5

    This is in fact a beautiful place with a fantastic macarons and amazing cakes. However, I think they need to work on their afternoon tea service. Typically afternoon tea is sold as a set experience. Ladureé is on the high end of typical pricing for afternoon tea yet they don’t offer the same quality of service that places with the same cost do. The server did not know what the served treats were when asked, it really didn’t feel like a set service. The table quickly became cluttered as a result of the way they serve particular items. As an example, myself and my partner ordered lattes in addition to our afternoon tea. What should have been 2 lattes was actually 2 coffee cups, 2 pitchers for steamed milk and 2 pitchers with espresso. We’re lucky we were served at a 4 person table. This might sound silly but seriously I wish I had taken a photo our table, it was comical amongst everything. I think they have something really good going, the decor is amazing, the cakes are amazing, the treats are amazing. The execution of service and pacing could be improved considering the cost.

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29. OT

    OpenTable Diner

    Toronto / Ontario

    1 recensie

    2.0

    1 recensie

    Gegeten op 24 februari 2022

    overall2food4service1ambience3

    Made reservations for afternoon tea at 2pm. Made the reservations well in advance. Well known for their beautiful interior decor. Atmosphere was very nice and welcoming. The teas are great, macarons were delicious. Many people walked in to take-out during our stay. The savoury tartlets were cute in appearance but had very odd flavour profiles - would not recommend. Their smoked salmon croissant and hazelnut cake was very tasty as well. Everything else was mediocre and not really worth the price. Service could use some work. Not sure if the gentleman helping us was new but he was very quiet and difficult to communicate with. I know the face masks don’t help but we were the only table there at the time and we had a hard time hearing him speak. Had to flag him down a couple of times. Not very attentive it ruined our experience. Would seek afternoon tea elsewhere.

    Report
30. P

    Precious

    1 recensie

    5.0

    1 recensie

    Gegeten op 3 februari 2022

    overall5food5service5ambience5

    Pretty place! Great service! Yummy everything! We love this

    Report
31. OT

    OpenTable Diner

    Londen

    2 recensies

    3.0

    2 recensies

    Gegeten op 19 januari 2022

    overall3food3service3ambience3

    The DOVF menu is exactly the same as last year, so we expected the same quality of food. Yet the service was not good as the food and drinks were served very quickly as if we were in a fast food place. The worst is they gave us two pots of coffee and milk and we had to pour them into our cups. That means there’s no latte art for our coffees and this is very disappointing.

    Report
32. JC

    JoanneC

    1 recensie

    5.0

    1 recensie

    Gegeten op 12 december 2021

    overall5food3service5ambience5

    Such a nice experience,felt like we were in a cafe in paris,our 15year old daughter also loved it,will be back

    Report
33. MC

    MonitaC

    Vancouver / Brits-Columbia

    5 recensies

    5.0

    5 recensies

    Gegeten op 5 december 2021

    overall5food4service5ambience5

    Really nice place to celebrate my friend's birthday. The customer service was great and very relaxing. I like the croissant a lot.

    Report
34. E

    Edmund

    Vancouver / Brits-Columbia

    2 recensies

    vip
    5.0

    2 recensies

    Gegeten op 12 november 2021

    overall5food5service5ambience5

    Server was amazing while understa

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35. A

    Alytteokki

    1 recensie

    3.0

    1 recensie

    Gegeten op 24 oktober 2021

    overall3food5service2ambience3

    There were many miscommunication. We got 1 set instead of 2, they got our macarons wrong, we ordered a croque monsieur and were given a ham and cheese croissant instead. I understand these things happen, but the amount of miscommunication in 1 hour was astounding

    Report
36. CM

    CindyM

    1 recensie

    5.0

    1 recensie

    Gegeten op 15 oktober 2021

    overall5food5service5ambience5

    The staff were friendly and welcoming. Wonderful dining experience.

    Report
37. OT

    OpenTable Diner

    Vancouver / Brits-Columbia

    5 recensies

    1.0

    5 recensies

    Gegeten op 11 september 2021

    overall1food1service1ambience1

    We came here for a bachelorette. We made a reso for 2:45 for high tea. When we arrived we were seated but there was no cutlery on the table and a server didn’t come by for 15 mins. When we finally put in our order the server was very disorganized with the menu. We waited another 25 mins and no food came by. When we inquired how much longer the server came by and asked us what we ordered again because he lost his order sheet and forgot to put it in the system! By this time it was already 3:30 and we had to be out of there by 4 pm. We literally sat around for 1 hour without anyone realizing we didn’t have our food. Since I made the reso in advance they had already charged us $60 for the high tea so we couldn’t even just walk out. The food finally arrived 10 mins later and we were rushing to eat so we could get out of there. Definitely not the experience we were expecting. Poor poor poor customer service. Another guest came over and said he experienced the exact same issue. They need to hire more staff or train better ones.

    Ladurée VancouverGereageerd op 22 september 2021Hello, Please accept our sincere apologies that you recent experience at Laduree was not delivered at the expected level and standard that we strive for. Customer satisfaction is our utmost priority. We have carefully reviewed your comments and will address these with our team. We will look into the situation specifically, and will make sure that we will make the corrections for the future. We truly hope that you will be able to visit us again. Regards, Laduree Canada Management Team

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38. AT

    AfterTeaFan

    1 recensie

    1.0

    1 recensie

    Gegeten op 5 september 2021

    overall1food1service1ambience2

    If your a macaroon fan this is the place for you. If you want a real afternoon tea go elsewhere. Goat Cheese on half a macaroon is not a 'savoury tart'. Grapefruit and orange slices with whip cream is not a seasonal fruit salad in late Aug/Sep. Indifferent service. If you want a slice of cake or macaroon order that and be delighted. Tea reservation also requires a deposit (!) --only place in town to require. For the price you can can get excellent experience elsewhere.

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39. n

    nchine

    Montreal / Quebec

    18 recensies

    vip
    4.0

    18 recensies

    Gegeten op 4 september 2021

    overall4food4service2ambience4

    The service - or lack thereof - was disappointing. It appeared they were short-staffed and it was hard to even obtain a refill of water. However, basic things, like bringing plates so that one could actually eat the food, should not be an issue at a place like this. Could have been an off-day compared to our previous experience the week prior.

    Report
40. OT

    OpenTable Diner

    Toronto / Ontario

    8 recensies

    vip
    1.0

    8 recensies

    Gegeten op 20 augustus 2021

    overall1food1service1ambience1

    This was an all around terrible experience. Although we had a reservation we were ignored while walk in customers, arriving after we did, were served at the counter. The croissants were just ok not at all at the level of Ladurée in France. The omelette was like rubber and absolutely inedible. I would highly advise to avoid Ladurée in Vancouver.

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