P.F. Chang's - Newport News

4.3
47 recensies
30 $ en minder
Aziatisch
Wat 47 mensen zeggen
Algehele beoordelingen en recensies
Alleen gasten die bij dit restaurant hebben gegeten, kunnen recensies schrijven
4.3op basis van recente beoordelingen
4.1
eten
4.3
bediening
4.0
sfeer
3.9
prijs-kwaliteit
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TC
vipTeresaC
Virginia
24 recensies
Gegeten op 31 december 2021
Algeheel1eten1bediening1sfeer1

New Year’s Eve. We got to front desk. They said that they had no reservation in my name. I told them I had made on open table. They said they weren’t taking those. It was unbelievable. We got seated and our server was not equipped to handle the position. The lettuce wraps and shrimp were awful.

Melden
OT
OpenTable-lid
Baltimore / Mar
1 recensie
Gegeten op 28 december 2021
Algeheel5eten5bediening5sfeer3

Lighting at the outer booths felt like an interrogation but our server helped us out with wrapping the light with a towel to help with the brightness.

Melden
CR
vipCRB3
3 recensies
Gegeten op 23 december 2021
Algeheel3eten3bediening4sfeer3

It took 35 minutes for our entrees to come out (ribs, Mongolian beef and rice noodles). The waitress, who was attentive and apologetic, explained there was a large party on the patio, but that kind of wait for entrees was not ideal. I’m assuming it was due to being short-staffed because of Covid.

Melden
MS
MichaelS
Washington, D.C
2 recensies
Gegeten op 13 november 2021
Algeheel2eten4bediening3sfeer2

Understand every place is short staffed right now but three hours from being sat to getting check is less than ideal.

P.F. Chang's - Newport News
Gereageerd op 3 december 2021

We apologize for any inconvenience this caused! We'll be sure to share your feedback with our team.

Melden
OT
OpenTable-lid
Virginia
1 recensie
Gegeten op 9 oktober 2021
Algeheel5eten5bediening5sfeer5

Damon was an awesome waiter. Very efficient.

Melden
MG
MelissaG
Baltimore / Mar
3 recensies
Gegeten op 20 augustus 2021
Algeheel5eten5bediening5sfeer5

Nice family get together!

Melden
OT
OpenTable-lid
Virginia
6 recensies
Gegeten op 21 juli 2021
Algeheel5eten5bediening5sfeer4

Lance provided great service! Food was excellent as always.

Melden
OT
OpenTable-lid
Virginia
1 recensie
Gegeten op 17 juli 2021
Algeheel5eten5bediening5sfeer5

Everyone was so nice. My waiter was great! Friendly funny & checked on us often

Melden
OT
OpenTable-lid
1 recensie
Gegeten op 11 juli 2021
Algeheel5eten5bediening4sfeer4

The food was great. The restaurant was very nice (but cold). Our waitress was very nice, but she was very slow at returning to bring things that I asked for (lemon for water, refill on water). She actually went and took the order at a table of eight before returning with the water refill that I asked for beforehand. Otherwise, the experience was great.

Melden
BD
vipBillandDeb
Virginia
212 recensies
Gegeten op 5 juli 2021
Algeheel5eten4bediening5sfeer4

1st visit to this location and it was a great experience, from the genuine friendly greeting by the hostess, and greeting and service by our he Server.. He was great from start to finish.. Made great suggestions, friendly answered our questions as we were not familiar with some of the preparations.. Look forward to the next visit when in the area. Deb and Bill Schmidt, Wmsburg

Melden
BM
BossladyMo
Virginia
6 recensies
Gegeten op 5 juli 2021
Algeheel4eten4bediening4sfeer4

We had a reservation for lunch but the restaurant was fairly empty. Very quiet and the staff was quite pleasant.

Melden
TD
TeresaD
Virginia
17 recensies
Gegeten op 29 mei 2021
Algeheel4eten5bediening4sfeer4

The food was great. The waiter was very nice and he was extremely busy. He was waiting on most of the tables on the side we were seated. He did the best he could and I did feel bad for him. The music was too loud and was a bit nerve wrecking.

Melden
OT
vipOpenTable-lid
Virginia
10 recensies
Gegeten op 28 mei 2021
Algeheel5eten5bediening5sfeer5

PF has always been one of my favorite places to eat. Stopped going for a while because of the drop in service and quality of food. They have revamped some things and serve the food nice and hot. I’ve gone twice in the past two weeks because it was so good!

Melden
MC
MichelleC
Los Angeles
6 recensies
Gegeten op 14 mei 2021
Algeheel4eten4bediening3sfeer3

They seemed short staffed, the service was very slow. But hopefully things will get back to normal soon.

P.F. Chang's - Newport News
Gereageerd op 20 mei 2021

We're sorry to see that your visit wasn’t a good one! We'll be sure to share your feedback with our team. Thanks!

Melden
OT
OpenTable-lid
Virginia
1 recensie
Gegeten op 8 mei 2021
Algeheel3eten3bediening3sfeer4

We had two servers helping our table, but it still took a while to get water before/during the meal. Two of the meals were requested without sauce, but came sauced. It took so long for a server to check on the table that we just ate the food. We didn’t want to make the rest of the party wait or make a big deal when we were having an early Mother’s Day lunch. It was our first time dining at PF Changs in a few years after a previously poor experience. I do not think we will be returning anytime soon.

P.F. Chang's - Newport News
Gereageerd op 20 mei 2021

Thanks for sharing this feedback with us, we're sorry to read this. We will ensure that we pass this along to our team. We would love to get some additional detail from you. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

Melden
RG
vipRestaurantGoer
Washington, D.C
50 recensies
Gegeten op 24 april 2021
Algeheel4eten3bediening4sfeer3

ok experience! Not the best but not the worse in Newport News.

P.F. Chang's - Newport News
Gereageerd op 20 mei 2021

We appreciate you taking the time to share your experience with us. We'll pass this along to our team. Thanks!

Melden
TP
TerryP
Virginia
2 recensies
Gegeten op 17 april 2021
Algeheel5eten5bediening5sfeer5

Chicken lettuce wraps, mmmmm! Plentiful shrimp with lobster sauce for a couple to share. Great date night!

Melden
LP
LindsayP
Tampa / West-Ce
1 recensie
Gegeten op 4 april 2021
Algeheel5eten5bediening5sfeer5

We had a great Easter dinner. 5:00 was the sweet spot for timing because not many were in the restaurant and we received excellent service. Food was delicious and fresh.

Melden
MM
MichaelM
Virginia
1 recensie
Gegeten op 27 maart 2021
Algeheel5eten5bediening4sfeer5

It would have been nicer if someone had offered to refill our water glasses.

Melden
TD
TeresaD
Virginia
17 recensies
Gegeten op 27 maart 2021
Algeheel5eten5bediening5sfeer5

Our original waiter was busy so one of the managers waited on our table most of the evening. I believe her name was Alyssa. She was excellent and most attentive. I understand why she was put in a leadership role. The food was delicious but my portion of Mongolian Beef was much smaller than it has been in previous visits. Was curious if there was a new chef?

Melden
OT
OpenTable-lid
Virginia
4 recensies
Gegeten op 20 maart 2021
Algeheel5eten5bediening5sfeer5

Excellent food and service

Melden
TD
TeresaD
Virginia
17 recensies
Gegeten op 20 februari 2021
Algeheel5eten5bediening5sfeer5

The food was excellent. The wait staff were attentive and timely with meals and drinks. Will definitely return.

Melden
OT
OpenTable-lid
Atlanta / Georg
12 recensies
Gegeten op 15 februari 2021
Algeheel3eten4bediening2sfeer2

Food was ok but service was not great. Getting server to take drink order was late, then drinks didn’t get to the table for another 10 minutes. Appetizer came out after entree, and no real apologies.

Melden
OT
OpenTable-lid
1 recensie
Gegeten op 14 februari 2021
Algeheel2eten3bediening4sfeer4

It took over an hour and a half to receive our meal after placing the order. It took 15-20min to get our hot tea and the meat came out extremely dry on my entree. Leading me to believe it had spent a considerable amount of time under a heat lamp.

Melden
D
vipDadto4
Philadelphia /
15 recensies
Gegeten op 12 februari 2021
Algeheel5eten5bediening5sfeer5

Service was prompt. Staff was personable and attentive. Food was very good. Glad to have the same experience as I am used to at the location in our area of PA.

Melden
DH
DavidH
Virginia
2 recensies
Gegeten op 1 februari 2021
Algeheel5eten5bediening5sfeer5

Great service and really tasty food. Could not have been any better.

Melden
OT
vipOpenTable-lid
Virginia
1 recensie
Gegeten op 31 december 2020
Algeheel2eten4bediening2sfeer3

The hostess didn’t have my reservation because she said that she did not have the password to see open table reservations. We ended up having to be put on the waiting list.

Melden
Z
Zgggggg
1 recensie
Gegeten op 31 december 2020
Algeheel1eten1bediening1sfeer3

They told us upon arrival they do not check/honor open table reservations. We waited over an hour after being told 20-25 minutes before never being seated. Will not return

Melden
OT
vipOpenTable-lid
Indiana
3 recensies
Gegeten op 28 december 2020
Algeheel1eten4bediening1sfeer1

Our service was horrible and pretty much ruined the entire experience.

Melden
LT
LeslieT
Virginia
3 recensies
Gegeten op 29 oktober 2020
Algeheel4eten5bediening4sfeer4

The food as usual was delicious and the service was what you might expect on a busy night. My issue was with the restaurant not seeing our reservation at all in their system. I showed the hostess the confirmation and she commented they have issues with OpenTable and reservations not showing all the time. We waited just as if we had just arrived there. If the location did have meaningful significance for our anniversary we would have left. If there’s common issues known by the restaurant why would they not work to fix w Open Table or try to make customers feel like they’re more empathetic?

Melden
OT
OpenTable-lid
1 recensie
Gegeten op 6 april 2019
Algeheel4eten4bediening3sfeer4

Service was a little slow considering they weren't very busy. Overall food was good.

Melden
MG
MelanieG
Virginia
2 recensies
Gegeten op 5 april 2019
Algeheel2eten3bediening3sfeer2

We were told when we sat down that it may take a while to get our food. We were not in a hurry, so we said that was fine and ordered some drinks and an appetizer. The appetizer came out in a timely fashion, but we then waited over an hour for our entrees. I do not know what was happening, but we were really annoyed by the time the food came. Tables all around us were extremely upset and one table left before getting their entree. Not once did I see anyone from the management team helping out or apologizing to anyone. We will not be going back. This place is poorly run.

P.F. Chang's - Newport News
Gereageerd op 19 april 2019

We're sorry to hear about your experience and will share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

Melden
N
Nanny4
Virginia
12 recensies
Gegeten op 3 april 2019
Algeheel5eten5bediening5sfeer4

Lunch was excellent. It was very quiet in restaurant which gave my old friend and I am opportunity to talk. Server was very attentive but didn’t rush us.

Melden
DH
DavidH
7 recensies
Gegeten op 2 maart 2019
Algeheel1etenbediening1sfeer1

What good is a reservation if even after 22 minutes all they can do is say waiting for people to leave. The hostess stand seemed very disorganized and we took our name off the list and left. If you can't honor reservations don't take them!

P.F. Chang's - Newport News
Gereageerd op 3 maart 2019

We’re sorry to see your experience wasn’t what we had hoped it would be! We’d love to hear about your visit so we can get it right next time. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

Melden
MT
MellissaT
Virginia
1 recensie
Gegeten op 23 februari 2019
Algeheel3eten4bediening4sfeer5

I cannot hold one bad experience against the restaurant. Our server was very friendly, the food was good and the atmosphere was P.F. Chang. It was a Saturday night and we had a reservation but waited 20 minutes because no one had cleaned the table that they had slated for us. The food came out in batches vice at one time and we had to wait to get our servers attention and ask for rice, which was a part of the meal and generally is served first so that you can layer on top. Delay in getting dessert and the bill made for a later evening than planned.

P.F. Chang's - Newport News
Gereageerd op 3 maart 2019

We’re sorry to see your experience wasn’t what we had hoped it would be! We’d love to hear about your visit so we can get it right next time. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

Melden
E
Eman
Washington, D.C
7 recensies
Gegeten op 15 februari 2019
Algeheel5eten5bediening4sfeer5

PF Chang's has very tasty Asian fusion food. Highly recommend

Melden
OT
OpenTable-lid
Virginia
6 recensies
Gegeten op 9 februari 2019
Algeheel5eten5bediening5sfeer5

Amazing dinner, amazing management and staff. My daughter and I had a wonderful evening. Nice wine selection, and recommendations from the manager who visited the table. We will be back again and again

Melden
OT
OpenTable-lid
Virginia
8 recensies
Gegeten op 18 januari 2019
Algeheel1eten1bediening1sfeer3

Went to have a dinner with my daughter last Friday. And when I got there on time after my reservation from this site. I was told they don’t take reservations from open table and I had to wait 45min for my food. Food came out horrible but I had somewhere to be so so just ate it😩. I WILL never go back to this location again. And probably the restaurant chain as a whole. Worse experience ever! The hostess at the front desk was rude and literally forgot we were waiting on a table.

P.F. Chang's - Newport News
Gereageerd op 22 januari 2019

We’re sorry to see your experience wasn’t what we had hoped it would be! We’d love to hear about your visit so we can get it right next time. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

Melden
OT
OpenTable-lid
1 recensie
Gegeten op 29 december 2018
Algeheel2eten4bediening2sfeer3

Waiter was hard to get ahold of; we felt rushed. Got there at 6:30 and were out by 7:10...we had planned to stay longer but the waiter brought the check before we finished entrees.

P.F. Chang's - Newport News
Gereageerd op 21 januari 2019

We’re sorry to see your experience wasn’t what we had hoped it would be! We’d love to hear about your visit so we can get it right next time. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

Melden
TS
TerrieS
1 recensie
Gegeten op 23 december 2018
Algeheel1eten1bediening4sfeer4

Lettuce that was served with lettuce wraps was the hard white part no green leaves to even wrap. Had to eat the filling with a fork. Ordered Surf & Turf and it was horrible. Filet came out in tiny pieces. Seafood had no taste.

P.F. Chang's - Newport News
Gereageerd op 28 december 2018

We’re sorry to see your experience wasn’t what we had hoped it would be! We’d love to hear about your visit so we can get it right next time. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

Melden

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Je kunt direct bestellen bij P.F. Chang's - Newport News door de knop Online Bestellen te gebruiken. Bij P.F. Chang's - Newport News kun je ook afhaalmaaltijden bestellen door het restaurant te bellen: (757) 527-3201.

P.F. Chang's - Newport News heeft 4.3 sterren ontvangen door 47 OpenTable-gasten.

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