Serafina - Boston Back Bay

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1. GC

   GuillermoC

   Boston / New England

   1 recensie

   5.0

   1 recensie

   Gegeten op 17 juli 2022

   overall5food5service4ambience3

   ......................................$jjjklkojjjj

   Serafina - Boston Back BayGereageerd op 23 juli 2022Thank you for your review. We are so glad you enjoyed your time with us. We hope to see you again!

   Report
2. OT

   OpenTable Diner

   Boston / New England

   3 recensies

   vip
   5.0

   3 recensies

   Gegeten op 6 juli 2022

   overall5food5service5ambience5

   Best Hamburger ever!

   Serafina - Boston Back BayGereageerd op 16 juli 2022We think so too! We are so glad you enjoyed your time with us. We hope to see you again!

   Report
3. OT

   OpenTable Diner

   New York / Agglomeratie New York

   1 recensie

   5.0

   1 recensie

   Gegeten op 18 april 2022

   overall5food5service5ambience5

   Marathon weekend

   Serafina - Boston Back BayGereageerd op 6 mei 2022Thank you for your review. We are so glad you enjoyed your time with us. We hope to see you again!

   Report
4. c

   clofre

   Denver / Colorado

   35 recensies

   vip
   5.0

   35 recensies

   Gegeten op 1 september 2020

   overall5food5service5ambience5

   Just wonderful.

   Report
5. T

   Traceyr

   Boston / New England

   6 recensies

   5.0

   6 recensies

   Gegeten op 9 januari 2023

   overall5food5service5ambience5

   Delicious! We had a great evening ! Everything was perfect.

   Report
6. MB

   MaggieB

   New York / Agglomeratie New York

   2 recensies

   3.0

   2 recensies

   Gegeten op 8 januari 2023

   overall3food3service3ambience2

   The service was a little odd - taking away things before we were done like oil and vinegar and water. Also portions were very small for the cost of the entree. Not sure I’ll go back

   Report
7. DD

   DeirdreD

   New York / Agglomeratie New York

   5 recensies

   4.0

   5 recensies

   Gegeten op 8 januari 2023

   overall4food4service4ambience4

   Serafina is always fun and always delicious. A definite go to place!

   Report
8. OT

   OpenTable Diner

   Boston / New England

   1 recensie

   5.0

   1 recensie

   Gegeten op 1 januari 2023

   overall5food5service5ambience5

   Love this neighborhood place!

   Report
9. OT

   OpenTable Diner

   Boston / New England

   1 recensie

   5.0

   1 recensie

   Gegeten op 31 december 2022

   overall5food5service5ambience3

   New Year’s Eve with friends. Food was fresh and delicious for what could normally not be the case for New Year’s Eve

   Report
10. DD

    DerrickD

    New York / Agglomeratie New York

    4 recensies

    vip
    5.0

    4 recensies

    Gegeten op 31 december 2022

    overall5food5service5ambience5

    Excellent service and food. Get the meatballs

    Report
11. OT

    OpenTable Diner

    1 recensie

    4.0

    1 recensie

    Gegeten op 28 december 2022

    overall4food4service4ambience4

    The food was good but a bit overpriced for what they offered. They also don’t offer the sandwiches and burgers on the dinner menu which was disappointing. It was very loud so it was hard to hear what anyone in my family was saying and the service was a bit slow overall.

    Report
12. EW

    EmmaW

    Boston / New England

    4 recensies

    vip
    5.0

    4 recensies

    Gegeten op 27 december 2022

    overall5food5service5ambience5

    Lovely spot for a date night! Drinks were great, and the food was yummy. Was happy to see on the menu that their pizza had gluten free options, which I couldn’t see on the website. Some prices were a little high for modifications but there was a great ambiance situated in a fantastic location.

    Report
13. BN

    BrianN

    New York / Agglomeratie New York

    2 recensies

    4.0

    2 recensies

    Gegeten op 23 december 2022

    overall4food4service4ambience4

    Nice ambiance. Kind of hard to find, but pleasant area. Good, but nothing special. Food was hot and fresh, timely service. Alejandro was great! Would go back again.

    Report
14. n

    nohmama3

    Boston / New England

    1 recensie

    vip
    4.0

    1 recensie

    Gegeten op 18 december 2022

    overall4food4service5ambience4

    The service was super fast, the service was friendly and the food was very good. The portions were pretty small, though.

    Report
15. HW

    HerrWebster

    Boston / New England

    1 recensie

    2.0

    1 recensie

    Gegeten op 18 december 2022

    overall2food4service2ambience3

    Visiting from Houston. The hostess was quite rude, and did not want to seat us on arrival. When I showed him my reservation his response was, “No. When did you book this?” To which I told him I booked it that day. He reluctantly sat me. When ordering, the waitress was not very pleasant. She didn’t seem to actually want to be there — kind of surprising for this type of restaurant where I’d imagine that the tips are quite handsome. Still, we were served but they charge a $4 up-charge for changing your sauce? Seems somewhat tedious for something that takes minimal additional effort (unless I’m missing something about their process in the kitchen). Nonetheless, the food was good - the service was subpar - and my tip reflected what I felt the service provided. Will not dine again.

    Report
16. m

    michelem

    Boston / New England

    1 recensie

    5.0

    1 recensie

    Gegeten op 17 december 2022

    overall5food5service5ambience5

    The restaurant was a gem. The wait staff were very pleasant and the food was delicious!! We were early for our reservation but they took us anyway. Thank you!! All in all great experience. I definitely recommend.

    Report
17. CH

    ChrisH

    Boston / New England

    15 recensies

    vip
    4.0

    15 recensies

    Gegeten op 11 december 2022

    overall4food4service4ambience4

    Enjoyable evening out in a neighborhood restaurant

    Report
18. m

    musicmom

    West Palm Beach

    8 recensies

    vip
    5.0

    8 recensies

    Gegeten op 4 december 2022

    overall5food5service5ambience4

    Good food, great service!

    Report
19. SR

    ShannonR

    New York / Agglomeratie New York

    3 recensies

    5.0

    3 recensies

    Gegeten op 4 december 2022

    overall5food5service5ambience5

    Great food and lovely staff!

    Report
20. RL

    RaulnLuis

    Boston / New England

    65 recensies

    vip
    5.0

    65 recensies

    Gegeten op 3 december 2022

    overall5food5service5ambience5

    Amazing food and service! A must go to place for lunch/brunch/dinner when visiting back bay… a definite neighborhood gem!

    Report
21. EI

    ErinI

    Philadelphia /

    8 recensies

    2.0

    8 recensies

    Gegeten op 20 november 2022

    overall2food2service3ambience3

    I have never written a negative review but, there is always a first for everything... I was very disappointed with this restaurant. The food was not very good and the portions were tiny. The meatball appetizer reminded me of the frozen meatballs you would purchase at any grocery store. Although, I've had some frozen ones better than these. The pasta was VERY al dente and the gnocchi was over cooked. Boston has much better options for Italian. I would definitely not go back.

    Report
22. OT

    OpenTable Diner

    Orlando / Oost-

    1 recensie

    4.0

    1 recensie

    Gegeten op 11 november 2022

    overall4food5service4ambience5

    Food was very good and great atmosphere

    Serafina - Boston Back BayGereageerd op 13 november 2022Thank you for your review. We are so glad you enjoyed your time with us. We hope to see you again!

    Report
23. D

    Daisy

    Boston / New England

    6 recensies

    vip
    5.0

    6 recensies

    Gegeten op 4 november 2022

    overall5food5service5ambience5

    Best night! Out favorite placr to go ;love the Outdoor dining at Serafina i

    Serafina - Boston Back BayGereageerd op 13 november 2022Thank you for your review. We are so glad you enjoyed your time with us. We hope to see you again!

    Report
24. OT

    OpenTable Diner

    New York / Agglomeratie New York

    1 recensie

    5.0

    1 recensie

    Gegeten op 30 oktober 2022

    overall5food5service5ambience5

    Great service. Phenomenal food. Highly recommend. Menu was simple and the food spectacular. The ambience was great too. I loved this place. If u r not sure where to eat. Go here. U won’t regret. And service was top notch.

    Serafina - Boston Back BayGereageerd op 13 november 2022Thank you for your review. We are so glad you enjoyed your time with us. We hope to see you again!

    Report
25. OT

    OpenTable Diner

    West Palm Beach

    1 recensie

    vip
    5.0

    1 recensie

    Gegeten op 28 oktober 2022

    overall5food5service5ambience5

    Must try the Passion Fruit Mojito. I substituted tequila too. So good. Also felt like the portions were a little on small side but food was great

    Serafina - Boston Back BayGereageerd op 13 november 2022Thank you for your review. We are so glad you enjoyed your time with us. We hope to see you again!

    Report
26. M

    Maras

    1 recensie

    1.0

    1 recensie

    Gegeten op 23 oktober 2022

    overall1food1service1ambience4

    We waited for 45 min for a food and didn’t get. The serve doesn’t know and never come to ask me.

    Serafina - Boston Back BayGereageerd op 13 november 2022Hi Maras, I am so sorry to hear that this was your experience. It sounds like this was a missed order and we are so sorry we didn't correct this issue before the end of the meal.

    Report
27. OT

    OpenTable Diner

    Baltimore / Mar

    3 recensies

    2.0

    3 recensies

    Gegeten op 22 oktober 2022

    overall2food3service3ambience2

    Got the worst table. Chicken Parm was the worst I’ve ever seen. Dry and no flavor. Server was as good but food runners seemed angry.

    Serafina - Boston Back BayGereageerd op 13 november 2022Thank you for your review. It appears we didn't live up to expectations. We try to seat guests on the best available at the time. This can be challenging for a busy Saturday night. I've passed your comments to our chef. We hope you give us another chance.

    Report
28. KC

    KimC

    Boston / New England

    1 recensie

    5.0

    1 recensie

    Gegeten op 22 oktober 2022

    overall5food5service5ambience5

    Our table was nice and spacious. Our server was friendly and knowledgeable. The food was delicious!! A wonderful experience overall!

    Serafina - Boston Back BayGereageerd op 13 november 2022Thank you for your review. We are so glad you enjoyed your time with us. We hope to see you again!

    Report
29. AN

    ANAV

    1 recensie

    5.0

    1 recensie

    Gegeten op 22 oktober 2022

    overall5food5service5ambience5

    It was my first time here and I had a really good experience. The service was awesome, very fast and not that expensive.

    Serafina - Boston Back BayGereageerd op 13 november 2022Thank you for your review. We are so glad you enjoyed your time with us. We hope to see you again!

    Report
30. IF

    ItalianFan

    Atlanta / Georg

    19 recensies

    vip
    1.0

    19 recensies

    Gegeten op 13 oktober 2022

    overall1food2service3ambience3

    So I read a few “one star” ratings before I booked and saw his responses. So I thought, May be they had a fluke on those days when the reviewers ate there. One in particular commented on how the bread of Bruschetta was stale. Yet, I made a reservation. I specifically cautioned the waiter when I ordered the Bruschetta I wanted it fresh and well toasted. Guess what: stale. The bread was chewy and felt like it was toasted hours prior. Even more, it looked like nothing in the picture from the website ! Now, the Cacio e pépé. Nothing like his website photo. Where is the cheese ? Anyone who has had this in a respectable Italian restaurant, knows that the pasta is mixed/laced in cheese. Mine was pasta in olive oil, cracked pepper with microscopic shavings of piccorino on top. So serve it dude ! Some may like it. Just don’t call it Cacio e pépé. And I recommend you remove your website photo of this dish to avoid the look of false advertisement. Luckily, with the conventions, young folks and bustle of Boston, he’ll always have customers. But If you are someone that wants good food, good Italian food, then go elsewhere. There are hundreds of choices. Now, if anyone from the place is thinking of replying this PR type response, I say “ spare us all and spend some time with your chef watching Stanley Tucci in Rome. It’s a good lesson at what this dish should look and taste like”……

    Serafina - Boston Back BayGereageerd op 18 oktober 2022Hi ItalianFan, Thanks for your review. I've passed on your suggestions to our Chef and culinary team. Have a great day!

    Report
31. TB

    TroyB

    Boston / New England

    50 recensies

    vip
    5.0

    50 recensies

    Gegeten op 3 oktober 2022

    overall5food5service5ambience5

    The gentleman from the Mandarin Oriental concierge recommend this place and it was perfect!!! soooo enjoyable with a amazing waiter and excellent menu!!

    Serafina - Boston Back BayGereageerd op 18 oktober 2022Thank you for your review. We are so glad you enjoyed your time with us. We hope to see you again!

    Report
32. LM

    LaurenM

    1 recensie

    5.0

    1 recensie

    Gegeten op 25 september 2022

    overall5food5service5ambience5

    We had a wonderful dinner here during our visit to Boston from Minneapolis. Awesome service on a Sunday night. Got in early for our reservation per our request since we were nearby. Food was EXCELLENT. And so were the drinks! The manager on duty this night stopped by our table to ensure all was going well. Super nice people! We were here on 9/25 around 6:30pm.

    Serafina - Boston Back BayGereageerd op 18 oktober 2022Thanks for your review! Reviews like yours really let us know we're doing a great job. Hope to have you back next time you're in town.

    Report
33. OT

    OpenTable Diner

    1 recensie

    1.0

    1 recensie

    Gegeten op 23 september 2022

    overall1food1service1ambience1

    Gave us the worst table in the restaurant. Nothing I asked for was in stock. Left to go to a better restaurant next door, Piattini.

    Serafina - Boston Back BayGereageerd op 23 september 2022Sorry to hear you did not enjoy your time with us. Like most restaurants, we do try to keep everything in stock but some things run out due to deliveries or popularity. Hope to have you back!

    Report
34. MS

    MarisaS

    New York / Agglomeratie New York

    3 recensies

    vip
    5.0

    3 recensies

    Gegeten op 21 september 2022

    overall5food5service5ambience5

    The food, wine and service were all excellent. The Cacio e Pepe was delicious …the pasta was perfectly Al dente. Wonderful evening with coworkers.

    Serafina - Boston Back BayGereageerd op 23 september 2022Thank you for your review. We are so glad you enjoyed your dinner and time with us. We hope to see you again!

    Report
35. CM

    CatM

    Chicago / Illinois

    19 recensies

    3.0

    19 recensies

    Gegeten op 19 september 2022

    overall3food4service3ambience3

    We had a reservation & arrived a bit early. We were seated right away. Good start!! We received our drinks fairly quickly. The menu was accessed through our phones. No explanation was given about anything. We had to ask for salt & pepper, Parmesan cheese, olive oil, and bread. As we looked around, all other tables had these items on their tables. The main course was delicious: spinach ravioli & spaghetti squash. The salads were ok, but had very little dressing. We were never asked how our meal was until we finished. No inquiries if we needed anything else. We did enjoy the after dinner drinks. Overall, the service was lacking. Not a great experience.

    Serafina - Boston Back BayGereageerd op 23 september 2022Thanks for your review. I am terribly sorry we did not live up to expectation. I have followed up with our team to ensure we are providing the proper service and meal experience. Thank you for all your details, this certainly helps!

    Report
36. W

    Wallac

    Boston / New England

    7 recensies

    5.0

    7 recensies

    Gegeten op 18 september 2022

    overall5food5service5ambience5

    Food was delicious and the host was super helpful. He helped us get a table outside and was very attentive. He even offered to help us move inside when rain was forecast. Overall an amazing experience as always. Would eat here again!

    Serafina - Boston Back BayGereageerd op 23 september 2022Thank you for your review. We are so glad you enjoyed your time with us. We hope to see you again!

    Report
37. RL

    RaulnLuis

    Boston / New England

    66 recensies

    vip
    5.0

    66 recensies

    Gegeten op 18 september 2022

    overall5food5service5ambience5

    Amazing food, drinks and service! A must if you are visiting Boston, or a regular place to go if you live in Boston!

    Serafina - Boston Back BayGereageerd op 2 oktober 2022Thank you for your review. We are so glad you enjoyed your time with us. We hope to see you again!

    Report
38. J

    John

    Baltimore / Mar

    17 recensies

    5.0

    17 recensies

    Gegeten op 17 september 2022

    overall5food5service4ambience5

    Food was exceptional.

    Serafina - Boston Back BayGereageerd op 23 september 2022Thank you for your review. We are so glad you enjoyed your time with us. We hope to see you again!

    Report
39. TS

    TSlover

    1 recensie

    4.0

    1 recensie

    Gegeten op 16 september 2022

    overall4food4service3ambience4

    The food is lovely as always. The ambiance as well is 10/10. This is a go to restaurant with my family. The thing that took me by surprise was that they seemed unprepared for us. I made a reservation over a week ago (inside for 3) , but when we arrived they didn't seem to have a table. They told us "there's a table inside but there's another party at 830" We'll what about us? We had a reservation as well, but that didn't seem to matter. The other option was an outside table which was slightly dusty and slanted. It just sort of felt like they valued some customers more than others.

    Serafina - Boston Back BayGereageerd op 23 september 2022Thank you for your review. I'm so sorry to hear about the inconvenience. I personally followed up with the team that evening to ensure that this isn't our standard procedure. Each guest should never be rushed through a dinner with us but rather time to enjoy the food and their company. Sending a private note as well. I would love to have you back as a personal guest to make up for the past experience.

    Report
40. TD

    TheDutchFisherman

    Washington, D.C

    11 recensies

    vip
    4.0

    11 recensies

    Gegeten op 14 september 2022

    overall4food3service5ambience4

    We ate outside on a nice September night. At first, we sat inside, but it was way too loud. Food was good, but not spectacular. Service was excellent. Would recommend for casual meal.

    Serafina - Boston Back BayGereageerd op 23 september 2022Thank you for your review. We are so glad you enjoyed your time with us. I send a personal message in hope we can learn what dishes fell short. We hope to see you again!

    Report