Smashing Grapes - Annapolis

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1. OT

   OpenTable Diner

   Miami - Dade

   5 recensies

   vip
   3.0

   5 recensies

   3 dagen geleden gegeten

   overall3food3service4ambience3

   Very disappointed, hadn’t been there since last summer and the level of enjoyment was not the same. Waiter was very nice.

   Smashing Grapes - AnnapolisReageerde 1 dag geledenWe are sincerely sorry that your recent visit did not live up to your expectations, Anonymous. We invite you to send us a private message with more details of where we fell short so that we may rectify the situation and continue to improve for the future.

   Report
2. DC

   DebraC

   Baltimore / Mar

   5 recensies

   vip
   4.0

   5 recensies

   7 dagen geleden gegeten

   overall4food3service4ambience4

   Food was very bland. To bad we went to celebrate. Pricy for the food not being good.

   Smashing Grapes - AnnapolisReageerde 1 dag geledenDebraC, we'd like to thank you for dining with us at Smashing Grapes recently. We appreciate your honesty, and we are regretful that your meal was less than satisfactory. We assure you that we work consistently to create a welcoming atmosphere, tasty dishes, and most importantly, memorable experiences for our guests, and we clearly missed the mark with your visit. We take your feedback seriously, and we hope that you will give us another chance in the future.

   Report
3. JB

   JohnB

   Baltimore / Mar

   1 recensie

   4.0

   1 recensie

   Gegeten op 24 juni 2022

   overall4food4service4ambience4

   Excellent food with great selection of wines. Nice ambience and attentive service. Highly recommended

   Smashing Grapes - AnnapolisReageerde 1 dag geledenJohnB, we are so pleased to have your positive rating! We are glad to hear that you received excellent service, and that our menu met with your expectations. We hope to have you dine with us again soon.

   Report
4. DE

   DontEatHere

   1 recensie

   1.0

   1 recensie

   Gegeten op 20 juni 2022

   overall1food1service2ambience3

   We ordered vegan pasta. Unfortunately, we couldn’t eat it. It was supposed to be pistachio pesto sauce. It was just pasta water, noodles and a few vegetables and a whole lot of salt. So much salt that we took a few bites and couldn’t eat any more. This dish was $23!. Worst meal I’ve ever had at a restaurant.

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5. W

   Woods

   Washington, D.C

   11 recensies

   4.0

   11 recensies

   Gegeten op 19 juni 2022

   overall4food4service5ambience5

   I had the homemade spaghetti with lobster and crab meat. However, jalapeños were added with no mention on the meal description. I have a very sensitive stomach, a little too peppery. Other than that, I would recommend this restaurant!

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6. BH

   BelvaH

   1 recensie

   5.0

   1 recensie

   Gegeten op 19 juni 2022

   overall5food5service5ambience5

   Overall service and food was outstanding!! Highly recommended and will definitely eat there again.

   Smashing Grapes - AnnapolisReageerde 1 dag geledenWe are pleased to hear that you enjoyed everything, and we cannot wait to welcome you back, BelvaH! Thank you for taking the time to share your kind words.

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7. MM

   MelanieM

   Washington, D.C

   1 recensie

   vip
   5.0

   1 recensie

   Gegeten op 19 juni 2022

   overall5food5service5ambience5

   I took my husband for brunch in Father’s Day. The whole experience was amazing!

   Smashing Grapes - AnnapolisReageerde 1 dag geledenThank you for choosing Smashing Grapes to host your Father's Day celebration, MelanieM! We are ecstatic to have been able to celebrate with you, and we hope to be able to welcome you back soon.

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8. OT

   OpenTable Diner

   Baltimore / Mar

   7 recensies

   5.0

   7 recensies

   Gegeten op 19 juni 2022

   overall5food5service5ambience5

   We went for Father’s Day brunch and everything was amazing. Thank you!

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9. H

   Hilly

   Philadelphia /

   9 recensies

   5.0

   9 recensies

   Gegeten op 18 juni 2022

   overall5food4service4ambience4

   Very knowledgeable sommelier who helped us select the perfect bottle of Italian wine

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10. OT

    OpenTable Diner

    Washington, D.C

    4 recensies

    5.0

    4 recensies

    Gegeten op 18 juni 2022

    overall5food5service5ambience5

    Visited here for the first time with my husband. Very nice restaurant, great concept. Food was good. Service was prompt. Absolutely no complaints…we will be back. We had the shrimp tempura and cauliflower for appetizers followed by the California vegan burger and brick pressed chicken (both pictured).

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11. JF

    JoFAS

    New York / Agglomeratie New York

    13 recensies

    5.0

    13 recensies

    Gegeten op 17 juni 2022

    overall5food4service5ambience5

    There was attention to detail with service and quality of food. Staff is well trained and the general manager visited to ensure customer satisfaction. Food presentation was beyond expectation and food was tasty! Exciting flavors . Wine list is nice and craft cocktail made to perfection! We were visiting from out of town and will definitely return. Ample dining outside. Much better dining experience than downtown Annapolis. Locals need to support this gem!

    Report
12. J

    Judy

    Baltimore / Mar

    3 recensies

    2.0

    3 recensies

    Gegeten op 16 juni 2022

    overall2food2service3ambience3

    Service was quite slow, despite a fairly empty restaurant. $21 sandwich ordered was a disaster: one piece of bread that I was unable to cut even after requesting a steak knife, a smattering of cheese, about 8 small pieces of melon and a few slivers of proscuitto ham - with nothing else. I was offered another choice and not charged for the $21 sandwich. Use of a credit card rather than cash payment results in an additional charge. I will not return.

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13. K

    Kenny

    Baltimore / Mar

    1 recensie

    2.0

    1 recensie

    Gegeten op 10 juni 2022

    overall2food2service1ambience3

    First, they didn’t have my reservation. Second, we were told they didn’t have certain wines even though listed on menu. Third, they were out of some menu items. Fourth, two of the entrees were dry and overcooked. Fifth, the dessert was terrible and we didn’t eat it though we were charged for it with our server knowing that it was terrible. Sixth, the server was not attentive, dropped the sauce from my plate on me, and asked if we wanted dessert before the diners were finished their entrees. On positive side, the crab bisque was good and two of the entrees were good. We were able to enjoy the company of each other which was our main goal.

    Smashing Grapes - AnnapolisGereageerd op 14 juni 2022Kenny, we'd like to thank you for choosing Smashing Grapes for your recent dinner outing. While we are glad to hear that some of your meal was satisfactory, we'd like to apologize for the rest of your experience that was not up to standard. We strive to create exceptional and memorable experiences for each of our guests, and we clearly missed the mark. We invite you to send us a DM with your contact information so that we may get a member of our Management Team in touch with you.

    Report
14. OT

    OpenTable Diner

    1 recensie

    1.0

    1 recensie

    Gegeten op 10 juni 2022

    overall1food3service2ambience3

    The appetizers/meal were good and the service was fair. There is no liquor with pricing listed on the menu but it is available. However, buyer beware, it is $20 a shot for Casamigos. With just a handful of shots in your drink and you’ll be at a $100 in no time. We ended up with a $243 bill if you pay cash and a $250 bill if you use a credit card. After discussing our issues with Manager about the pricing of the drinks without the understanding it will cost a small fortune, we paid our bill and left. Although the manager was sympathetic to our concerns and has said that many people have complained before regarding the cost of the drinks, he still did nothing to find a solution. It seems pretty simple to split the cost and drinks maybe give a voucher for the next time we come back or something along those lines. The type of customer service you would expect from a higher end restaurant. Instead, there were multiple people involved and everyone had a justification for their higher pricing. Last thing I want to hear is the staff trying to justify their price because that’s what corporate set it at, or your boyfriend works at another bar where it’s more expensive, or I teach my staff to discuss pricing before they serve drinks and the server did not follow procedure. Ultimately it ruined date night which frustrates me more than anything. This is the last time I will ever spend my money here. I don’t mind spending money on good food and good service. But when there’s a problem I expect excellent customer service especially when I am not one to complain. There are several other restaurants in Annapolis to choose from where I can get excellent customer service. I don’t expect five different people in front of me creating a scene and embarrassing me while trying to justify a price. This ultimately upset my wife and therefore they will never get my business every again.

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15. C

    Charlie

    Philadelphia /

    3 recensies

    4.0

    3 recensies

    Gegeten op 4 juni 2022

    overall4food5service4ambience5

    Our service was a little slow. We ordered calamari, they were out of it. The server said to take our time with the bill and she came back quite a few times instead of asking if she could close it out.

    Smashing Grapes - AnnapolisGereageerd op 7 juni 2022Charlie, we'd like to thank you for your overall positive rating. We hope that the rest of your meal was satisfactory, and we extend our sincerest apologies that the service you received was not up to standard. We assure you that providing excellent and speedy customer service, and we will use your feedback to ensure that we are consistently improving our service standards. We hope that you will return in the future to give us another chance at impressing you.

    Report
16. OT

    OpenTable Diner

    Washington, D.C

    1 recensie

    5.0

    1 recensie

    Gegeten op 4 juni 2022

    overall5food5service5ambience4

    Perfect evening out. Jazz band was amazing.

    Smashing Grapes - AnnapolisReageerde 1 dag geledenWe are so pleased to hear that you were able to join us for our recent Jazz Night! We have live jazz music every Friday night beginning at 8pm. We look forward to the opportunity to serve you again soon.

    Report
17. OT

    OpenTable Diner

    Baltimore / Mar

    1 recensie

    4.0

    1 recensie

    Gegeten op 3 juni 2022

    overall4food2service5ambience2

    Our waiter, Josue, was so nice and attentive. And he has a nice, warm smile and casual convo that doesn’t seem forced. He’s amazing. But the food wasn’t. I got the asparagus soup and it tasted like a salt lick. And the rockfish wasn’t filling and tasted kinda musty. The drinks were good, though. I got a Chardonnay and the rain water (?) drink.

    Smashing Grapes - AnnapolisGereageerd op 7 juni 2022We appreciate your honest and thorough review. We'd like to thank you for dining with us at Smashing Grapes and for sharing such kind words about our Service Team. While we are pleased to hear that your beverages were up to standard, we are deeply sorry that your meals missed the mark. We will review your feedback with our Culinary Team in the hopes of improving for the future. We hope you will give us another try to "wow" you soon. Thank you again for your time and honest thoughts.

    Report
18. OT

    OpenTable Diner

    Baltimore / Mar

    2 recensies

    1.0

    2 recensies

    Gegeten op 3 juni 2022

    overall1food1service1ambience4

    Service, food, experience overall was mediocre for the price point. Took a guest here as part of a thank you for their time and business. Noted it was a special evening on the reservation. I was hoping to provide a special experience for my guest. Nothing was made any different than any typical dining experience. The restaurant was nearly empty and service was very slow. The server was very nice but didn’t seem to have much knowledge of the menu. The benches were visibly dirty with crumbs. Note, they charge an extra 3% to your bill if you don’t pay cash. Seems odd, how many people carry cash for dinner? If you’re looking for a better and more welcoming experience I’d recommend somewhere else.

    Smashing Grapes - AnnapolisGereageerd op 14 juni 2022Anonymous, we'd like to thank you for choosing Smashing Grapes for your recent dinner outing. We'd like to offer our sincerest apologies that your experience was not up to standard. We strive to create exceptional and memorable experiences for each of our guests, and we clearly missed the mark. If you would like, we invite you to send us a private message with your contact information so that we may get a member of our Management Team in touch with you to offer a more sincere apology.

    Report
19. JM

    JenniferM

    1 recensie

    5.0

    1 recensie

    Gegeten op 1 juni 2022

    overall5food5service5ambience5

    Great food and our server was amazing! Would recommemd :-)

    Smashing Grapes - AnnapolisGereageerd op 7 juni 2022We are so pleased to have your seal of approval, JenniferM! We strive to provide excellent food and professional customer service to each of our valued guests, and we are pleased to hear that you received both on your recent visit. We look forward to your next visit!

    Report
20. OT

    OpenTable Diner

    San Francisco

    1 recensie

    1.0

    1 recensie

    Gegeten op 29 mei 2022

    overall1food2service2ambience3

    Service is was slow and less than attentive. Food was subpar at best. Nice outside area but completely dead. Restaurant practically empty.

    Smashing Grapes - AnnapolisGereageerd op 7 juni 2022Hello Anonymous, thank you for dining with us at Smashing Grapes. We appreciate you taking the time to share your thoughts with us. While we wish your experience was a more positive one, we appreciate you bringing your concerns to our attention. We wish to extend our deepest apologies to you for the service you received, and we'd like to assure you that we are continuously working to improve our standards. We hope that you might give us another try in the future.

    Report
21. AP

    APRILC

    Washington, D.C

    20 recensies

    vip
    3.0

    20 recensies

    Gegeten op 29 mei 2022

    overall3food3service4ambience3

    Staff was nice. Food was just ok. Very overpriced with a mandatory 18% gratuity. I probably won’t return.

    Smashing Grapes - AnnapolisGereageerd op 7 juni 2022ARPILC, we'd like to thank you for dining with us at Smashing Grapes. We appreciate you taking the time to share your honest thoughts with us. While we are glad to hear that you received good service, we are deeply sorry that your meal did not meet with your expectations. We will review your feedback with our Culinary and Management Teams in the hopes of improving for the future.

    Report
22. b

    burj

    Washington, D.C

    5 recensies

    3.0

    5 recensies

    Gegeten op 28 mei 2022

    overall3food5service3ambience5

    The food was good and overall experience good. Really, no more, no less—average experience.

    Report
23. N

    Nehasunshine

    Washington, D.C

    8 recensies

    vip
    1.0

    8 recensies

    Gegeten op 28 mei 2022

    overall1food1service1ambience5

    we got there, the place looked gorgeous, nice decor, the patio looked lovely. we got the server asking us for what we wanted, we ordered cheese board and margarita and another cocktail that was supposed to be a spritzer. however our margarita comes 30 min later in a martini glass, and the cocktail (flat didn’t have spritzer) in a highball glass. for the price, we didn’t taste alcohol or i don’t know who made the drinks because they didn’t even come in the proper serving glasses (i know a thing or two about mixology 101) food was stale, my omelet had salt in patches that cut my tongue. the service was extremely slow for not being a busy afternoon we ordered cheese board, 2 drinks, and 2 main brunch entries and the check was exorbitant for what little food/ flavor/ value we got. never again

    Report
24. GD

    GeneD

    Baltimore / Mar

    1 recensie

    5.0

    1 recensie

    Gegeten op 27 mei 2022

    overall5food5service4ambience5

    Lamb chops were cooked perfectly. Once they sorted which server was ours, the service was excellent.

    Report
25. M

    Missy

    Washington, D.C

    5 recensies

    vip
    5.0

    5 recensies

    Gegeten op 22 mei 2022

    overall5food5service5ambience5

    Brielle was our server and was very attentive and our service was outstanding. She always greeted us with a smile. I wish they would add grits to the buffet.

    Report
26. VJ

    VacationJen

    Baltimore / Mar

    3 recensies

    5.0

    3 recensies

    Gegeten op 21 mei 2022

    overall5food5service5ambience5

    First time eating here. This is a hidden gem in Annapolis away from the crowded streets for downtown Annapolis. Great food and wine, and plenty of parking! The music was great and not so loud that your couldn't listen while also talking with friends. Well done!

    Report
27. CW

    CarynW

    Baltimore / Mar

    22 recensies

    vip
    5.0

    22 recensies

    Gegeten op 17 mei 2022

    overall5food5service5ambience5

    Outstanding service and the food was delicious! Perfect evening for outside dining!! Could not have been better! 🌟🌟🌟🌟🌟🙌🏻

    Smashing Grapes - AnnapolisGereageerd op 19 mei 2022Thank you for the outstanding review, CarynW! We are so appreciative of your kind words and your support. We are currently in the process of updating our menu to include all-new, fresh and seasonal dishes for the spring and summer. We hope you will dine with us on our patio again soon!

    Report
28. AB

    AlvinB

    Baltimore / Mar

    4 recensies

    3.0

    4 recensies

    Gegeten op 15 mei 2022

    overall3food5service5ambience2

    Great food. Exceptional service. Staff was approachable, genuine. Brunch was way too expensive. I need to come back for the Chilean Sea Bass.

    Smashing Grapes - AnnapolisGereageerd op 19 mei 2022AlvinB, we truly appreciate your honest review. We are pleased to hear that you enjoyed your experience for the most part, and we look forward to welcoming you back for dinner. Thank you for sharing your honest thoughts with us.

    Report
29. Q

    Qballmom

    Las Vegas

    10 recensies

    vip
    5.0

    10 recensies

    Gegeten op 15 mei 2022

    overall5food5service5ambience5

    Had an amazing time. The food was great, the service was great. All in all a wonderful experience.

    Smashing Grapes - AnnapolisGereageerd op 19 mei 2022Qballmom, we are so glad to hear that you had such a great experience with us recently! We strive to create memorable experiences for each and every guest, and we are pleased to hear that you enjoyed everything. We hope you will dine with us again in the future!

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30. CB

    CherylB

    1 recensie

    5.0

    1 recensie

    Gegeten op 15 mei 2022

    overall5food5service5ambience5

    Great time. Excellent food. Ambiance was fantastic! Will be abck. . .

    Smashing Grapes - AnnapolisGereageerd op 19 mei 2022CherylB, we appreciate you taking the time to share your thoughts with us! We are so glad to hear that everything was satisfactory, and that we were able to earn your perfect 5-star rating. We look forward to your next visit!

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31. OT

    OpenTable Diner

    Washington, D.C

    7 recensies

    vip
    4.0

    7 recensies

    Gegeten op 14 mei 2022

    overall4food5service4ambience4

    Just wanted a new place they were lovely

    Smashing Grapes - AnnapolisGereageerd op 19 mei 2022Anonymous, we are so glad you decided to give us a try on your recent visit! We hope you will dine with us again soon.

    Report
32. OT

    OpenTable Diner

    Washington, D.C

    1 recensie

    1.0

    1 recensie

    Gegeten op 13 mei 2022

    overall1food3service1ambience5

    My sisters and I visited for a girls night out! Our server CJ was excellent but we had a really bad experience with the AGM Chris Spencer and the GM Melissa Smith. One of my sisters ordered the sea bass and had to send it back because it was bland and not prepared properly. Chris, one of the managers, told us that the kitchen made a mistake in the preparation of her dish and that he would take care of her meal. By the time she received her replacement meal; half of the table had already finished eating. When the bill arrived, there was no adjustment for the inconvenience or the disruption of our night as promised. When it was brought to Chris’ attention he argued with us that he removed the sea bass and basically “that’s all they were prepared to do”. We eventually asked to speak to the General Manager because we were not satisfied with his answer. Melissa Smith came to the table and proceeded to repeat what Chris told us until we explained that he stated he would take care of my sisters meal. The whole experience was a major disappointment. What started as a much anticipated get together for my sisters resulted in a stressful, disappointing evening for what was essentially a restaurant error. Due to this treatment I will never patronize this establishment again. This is not how customers should be treated. The food was decent but because of the horrible customer service we received I will never spend my hard earned money where I am disrespected. I will also be reaching out to the corporate office Titan Hospitality.

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33. CB

    ChadB

    Washington, D.C

    1 recensie

    vip
    5.0

    1 recensie

    Gegeten op 13 mei 2022

    overall5food5service5ambience5

    Food was excellent and great service. Staff were very friendly.

    Report
34. KW

    KarenW

    1 recensie

    5.0

    1 recensie

    Gegeten op 12 mei 2022

    overall5food4service5ambience4

    The food was delicious. Our party of three all ordered the same meal and everyone was pleased. We chose three different wines and that also was fine. The waiter was pleasant, charming and responsive. We were early for the dinner hour so there were no crowds. I asked for a booth so we could hear each other (ladies of an age). Unfortunately the booth seats were much too low, so we were sitting with our chins practically on the table. This problem is not unique to this restaurant but seemed much worse than usual. We asked to be moved to a table and the waiter did so without any problem. Since the restaurant was not busy, the noise factor which prompted the request for a booth was not an issue. The chairs at the table were perfect for sitting up to the table, which begs the question why are the booths seats so low? Will definitely recommend the restaurant to family and friends.

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35. OT

    OpenTable Diner

    Washington, D.C

    2 recensies

    2.0

    2 recensies

    Gegeten op 8 mei 2022

    overall2food1service1ambience4

    The food is overpriced for what you receive. The staff is not very tentative.

    Report
36. SS

    SueS

    Chicago / Illinois

    11 recensies

    vip
    3.0

    11 recensies

    Gegeten op 8 mei 2022

    overall3food3service2ambience3

    It was Mother's Day and busy, but not overly crowded. We ordered from the special Mother's Day menu, which we thought would be the best option. Service was very very slow, not our servers fault, something must have been going on in the kitchen. The assistance manager got involved and even he was helping get the food from the kitchen out to tables. When I got my soup it was warm, not hot, and I had no spoon. My husband had the salad which was a generous. Our food was good but not great, which surprised me as it was the specials just for Mother's Day. We had to ask for extra bread and more water. We have eaten there before, and will try it again. I think they may have been short staffed the day we were there. Thanks again to Chris for stepping in, helping out, and for the special drink he made us.

    Smashing Grapes - AnnapolisGereageerd op 19 mei 2022SueS, we appreciate you choosing Smashing Grapes to host your special Mother's Day celebration. We are apologetic that you were not completely impressed with your experience, but we do appreciate your understanding of the staffing issues that currently face the restaurant industry as a whole. We are glad to hear that our team did their best to rectify the problems you experienced during your visit. We hope you will give us another try in the future.

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37. OT

    OpenTable Diner

    Baltimore / Mar

    1 recensie

    2.0

    1 recensie

    Gegeten op 8 mei 2022

    overall2food2service2ambience5

    Seemed to be understaffed. Servers were over-sat, food runner was overwhelmed, and the kitchen was way behind. Took 2.5 hours from drinks to check.

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38. J

    John

    Washington, D.C

    9 recensies

    5.0

    9 recensies

    Gegeten op 8 mei 2022

    overall5food5service5ambience5

    Tremendous food and service at Smashing Grapes on Mother's day. The specials were delicious - including the soup and the steaks....

    Report
39. OT

    OpenTable Diner

    Washington, D.C

    1 recensie

    2.0

    1 recensie

    Gegeten op 8 mei 2022

    overall2food3service1ambience2

    Service slow- long wait for every aspect of meal except when it was time to pay the check- management (assistant - female) defended poor service and “selective” attention that was given to some parties vs. others when attendee from our group expressed concerns about the poor service we received absolutely horrible experience.

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40. MS

    MaureenS

    Philadelphia /

    6 recensies

    3.0

    6 recensies

    Gegeten op 8 mei 2022

    overall3food3service3ambience3

    Very average food. Diet Coke served in can, no offer for refill. 2 sodas, 2 soups, 2 entrees =$100 + tip For the average quality of food, expensive. Lobster risotto was $42 which is ok if there had been more than 4 bites of lobster.

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