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Sugar Factory - San Antonio, San Antonio, TX

Sugar Factory - San Antonio

3.7
3.7
134 recensies
30 $ en minder
Amerikaans
Populairste tags:
  • Speciale gelegenheid
  • Geschikt voor verjaardagen
  • Kindvriendelijk
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Een tafel reserveren

2 personen

19:00


Vandaag 59 keer gereserveerd
Private dining

Private dining

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Aanvullende informatie

  • Dinerstijl

    Casual chique

  • Keukens

    Amerikaans, Bar/Lounge/Flesverkoop, Dessert

  • Openingstijden

    Ma–Do 11:00 uur–23:00 uur Vr 11:00 uur–01:00 uur Za 10:00 uur–01:00 uur Zo 10:00 uur–23:00 uur

  • Telefoonnummer

    (726) 204-2020

  • Betalingsmogelijkheden

    AMEX, Discover, MasterCard, Visa

  • Kledingvoorschrift

    Zakelijk casual

  • Private party faciliteiten

    If you cannot find any descriptions, the default PD short description is “We welcome you to explore our Private Dining options, perfect for any occasion

  • Private party contact

    Dana Sugarman: (726) 204-2020

Wat 134 mensen zeggen

Algehele beoordelingen en recensies

Alleen gasten die bij dit restaurant hebben gegeten, kunnen recensies schrijven

3.7
3,7 gebaseerd op recente scores
  • 3,7Eten
  • 3,8Bediening
  • 4Sfeer
  • 3,2Prijs-kwaliteitverhouding

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Geliefd vanwege

  • San Antonio

    Kindvriendelijk

  • San Antonio

    Kindvriendelijk

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  1. OT

    OpenTable Diner

    San Antonio

    1 recensie

    3.0

    1 recensie

    6 dagen geleden gegeten

    overall3food4service3ambience4
    Took my daughter for a mommy daughter lunch before an event. No one came to our table for almost 20 minutes. The bartender took notice and came over to assist us. Not one server acknowledged us the entire time. Cute concept but service is much to be desired.
  2. x

    xxninxx

    1 recensie

    2.0

    1 recensie

    6 dagen geleden gegeten

    overall2food2service3ambience3
    Made a reservation and still had to wait an additional 40 mins, the hostess sat us immediately after I asked how much longer the wait was. The atmosphere is cute, but the music was so loud I couldn’t hear my boyfriend across the table from me. The food is mediocre, definitely not worth the price. The same for the drinks, for $46 I expect a buzz. Way overhyped & overpriced.
  3. AB

    AngelaB

    1 recensie

    5.0

    1 recensie

    7 dagen geleden gegeten

    overall5food5service5ambience5
    Love the taste of the music and the food was amazing!!
  4. OT

    OpenTable Diner

    1 recensie

    3.0

    1 recensie

    7 dagen geleden gegeten

    overall3food2service3ambience5
    Wonderful atmosphere, loved the music and service … food and drinks could of been better for the money I paid. The dry ice drink was a wonderful experience. Over all I give this place a 7 on a scale of 1-10.
  5. OT

    OpenTable Diner

    Las Vegas

    1 recensie

    5.0

    1 recensie

    7 dagen geleden gegeten

    overall5food5service5ambience5
    Food and service was amazing!!!
  6. OT

    OpenTable Diner

    Utah

    2 recensies

    3.0

    2 recensies

    7 dagen geleden gegeten

    overall3food4service4ambience1
    The Sugar Factory is located in the San Antonio River Center, so the noise level is not conducive to a mealtime conversation. The food and service were good, but prices seemed too high for what was offered.
  7. A

    Angel

    1 recensie

    5.0

    1 recensie

    Gegeten op 23 september 2022

    overall5food5service5ambience5
    Great Service. The food was great. They sat us within 10mins of arrival. It was absolutely amazing.
  8. VC

    VC2022

    Dallas - Fort Worth

    3 recensies

    3.0

    3 recensies

    Gegeten op 23 september 2022

    overall3food3service2ambience4
    The Miami one is much nicer…. Service was very slow from server and food took a long time to be served. Not a good first dining experience here.
  9. OT

    OpenTable Diner

    San Antonio

    1 recensie

    2.0

    1 recensie

    Gegeten op 22 september 2022

    overall2food3service1ambience3
    The service was not good at all! Had to wait for the asst manager to come assist. He stayed out waiter the whole night. I feel like it is purposely done like that due to the 20% tip that’s automatically added no matter the party size. So regardless they are getting tipped. I would not recommend.
  10. MT

    MonicaT

    1 recensie

    5.0

    1 recensie

    Gegeten op 22 september 2022

    overall5food5service4ambience5
    Kids and I enjoyed our time. Food was delicious! 😋 Music was great. Music created an entertaining and energetic vibe. Service was great. Drink did take bit to get but was worth the wait.
  11. OT

    OpenTable Diner

    Las Vegas

    1 recensie

    5.0

    1 recensie

    Gegeten op 18 september 2022

    overall5food5service5ambience5
    My daughter birthday was awesome. She enjoyed her time
  12. OT

    OpenTable Diner

    1 recensie

    1.0

    1 recensie

    Gegeten op 18 september 2022

    overall1food1service1ambience1
    Extremely loud. Cold food. Wrong order. Substantial delay to be sat down even with reservation set in place
  13. G

    Gary

    Washington, D.C

    1 recensie

    2.0

    1 recensie

    Gegeten op 18 september 2022

    overall2food2service3ambience1
    The prices are crazy high especially for what you get. Food was just average.
  14. S

    Sherita

    San Antonio

    6 recensies

    5.0

    6 recensies

    Gegeten op 18 september 2022

    overall5food5service5ambience4
    Great service, good food and perfect party scene. The music is LOUD but it’s definitely a vibe, San Antonio did not disappoint.
  15. LS

    LisaS

    San Antonio

    2 recensies

    5.0

    2 recensies

    Gegeten op 17 september 2022

    overall5food5service5ambience5
    We tried this for date night and loved it. The energetic atmosphere was a lot of fun, the service outstanding and food well presented and good. It’s definitely an occasion-type place but we’ll be back with our teen daughter!
  16. SN

    SteveN

    1 recensie

    3.0

    1 recensie

    Gegeten op 17 september 2022

    overall3food1service1ambience4
    Not worth the price! Service bad all the food came out at separate times so we didn’t eat together. The restroom was gross. Definitely not worth the price will not return. It sticks me as a place you say you went not a place I’d go because of the food or service. It was nice place the theme is definitely cool but my experience was t what I expected.
  17. KA

    KristenA

    1 recensie

    5.0

    1 recensie

    Gegeten op 16 september 2022

    overall5food5service5ambience5
    Karla was our waitress and absolutely AMAZING!!!! The whole staff went above and beyond for my sisters bachelorette party! It was the best event we did all day!!
  18. OT

    OpenTable Diner

    San Antonio

    2 recensies

    vip
    4.0

    2 recensies

    Gegeten op 13 september 2022

    overall4food3service3ambience4
    20% mandatory tip for mediocre service
  19. V

    Viruez777

    1 recensie

    5.0

    1 recensie

    Gegeten op 12 september 2022

    overall5food5service5ambience5
    Great ambiance, the food selection was extensive and quality was amazing. The service and staff were great, I would definitely come back.
  20. OT

    OpenTable Diner

    1 recensie

    1.0

    1 recensie

    Gegeten op 12 september 2022

    overall1food4service2ambience1
    Sugar Factory is typically known for their decorative and lively atmosphere but this location was terrible. It was so quiet- no tvs, music or flashing lights for birthdays. Doesn’t compare to the others at all. Skip.
  21. OT

    OpenTable Diner

    1 recensie

    5.0

    1 recensie

    Gegeten op 10 september 2022

    overall5food5service5ambience5
    Johnny was a amazing waiter! Super energetic and friendly also was very Knowledgeable about many things on the menu.
  22. JS

    JanaeS

    1 recensie

    5.0

    1 recensie

    Gegeten op 10 september 2022

    overall5food4service5ambience5
    The service was amazing! If you want less noise sit outside or if you want energetic vibes sit inside!! I ordered the rainbow burger sliders and they were 7/10, however the fries and chocolate milkshake were AMAZING!!
  23. J

    Jesse

    Austin

    6 recensies

    4.0

    6 recensies

    Gegeten op 10 september 2022

    overall4food4service3ambience4
    Lots of menu choices and the food was good. The desserts are definitely the star and they were very good! The service was a little slow and the music was very loud making it difficult to talk.
  24. M

    Mika

    1 recensie

    5.0

    1 recensie

    Gegeten op 10 september 2022

    overall5food5service5ambience5
    I love this place. Second time and more to come. JB is the best server/bartender but everyone is nice.
  25. JJ

    JannineJ

    San Francisco

    1 recensie

    4.0

    1 recensie

    Gegeten op 7 september 2022

    overall4food4service5ambience5
    The Sugar Factory is really nice! The look is chic and tasteful, and the service is excellent! They’re pricey ($10 for fries) but the food is really good. You have to experience the Sugar Factory at least once. Bring some $$$$ for those $50 cocktails & $20 milkshakes😊
  26. OT

    OpenTable Diner

    Los Angeles

    1 recensie

    2.0

    1 recensie

    Gegeten op 6 september 2022

    overall2food5service1ambience4
    Celebrating a birthday, food was super yummy! Unfortunately service was absolutely horrible. We sat for almost an hour before we were greeted by a server after asking multiple times where our server was. After she greeted us, she hardly checked in on how we were doing and when we asked a question about an item on the menu we were practically laughed at. As good as the food was, we won’t return. We were also forced to pay a 20% service charge and I feel that was extremely unfair given our experience. The 20% service charge was also never mentioned before hand for a party of two? It didn’t make any sense but by the time we were finally done it was over two hours later and we were tired and wanted to go home.
  27. OT

    OpenTable Diner

    1 recensie

    2.0

    1 recensie

    Gegeten op 5 september 2022

    overall2food4service1ambience4
    We checked in for our reservation at 1:15p and didn’t leave until 3:45p. Service was extremelllyyy slow. It took 45 mins just to get our desert, even tho it was just two of us, and got there before a bunch of other tables around us. Our waiter kept apologizing for the wait saying there was only one person doing the deserts. My $13 non alcoholic drink was like chocolate milk but with barely any chocolate and a drizzle of caramel on the glass. My friend had to send her grape drink back because it did not taste good. For two people it was $105. The guy didn’t get me my drink until we’ll after I was done with our appetizer- again he explained there was only one person that does the mixed drinks. Although my friend got her drink like 15-20 mins before I got mine. Food was good, and fun atmosphere. But the long wait for everything killed the vibes.
  28. B

    Barbara

    1 recensie

    5.0

    1 recensie

    Gegeten op 5 september 2022

    overall5food5service5ambience5
    Very cool experience. Would most definitely come back.
  29. k

    kimberlyb

    Austin

    1 recensie

    2.0

    1 recensie

    Gegeten op 4 september 2022

    overall2food1service1ambience3
    Way too overpriced for quality of food. Had a party of 6 and they brought out 2 meals about 15 mins prior to rest. Along w thst they brought out onion rings that went with a burger 15 mins prior as well. Food is mediocre nothing special about the taste for triple the price. Then they charge a 20% fee no matter party size for the restaurant that they claim is not gratuity. Waitress and staff had a hard time taking orders and being organized. Will probably never return.
  30. RP

    RaulP

    1 recensie

    1.0

    1 recensie

    Gegeten op 4 september 2022

    overall1food1service1ambience1
    Waste of time and money waitress was rude never coming back
  31. JB

    JesseB

    1 recensie

    3.0

    1 recensie

    Gegeten op 3 september 2022

    overall3food1service2ambience4
    The drinks were cool for the kids. But thr food was horrible. My fried chicken that came with my waffles was beyond fried, sitting in a warmer for awhile in seamed like. The pieces were basically dehydrated The white meat white was only slightly edible... Worker was extremely busy, the experience was more for my daughter than us. So we just left it as a live and learn situation. No food, only drinks next time lol.
  32. AH

    AngelH

    1 recensie

    5.0

    1 recensie

    Gegeten op 3 september 2022

    overall5food5service5ambience5
    Celebrated my daughter’s 16th birthday here! Fabulous experience 💕 Waitress was amazing, food was great, the beverages were perfectly over the top! They dance, sang, and brought her a treat so big she didn’t know where to start! Highly recommend 👍🏻👍🏻
  33. OT

    OpenTable Diner

    Austin

    1 recensie

    3.0

    1 recensie

    Gegeten op 3 september 2022

    overall3food2service4ambience4
    The experience wasn’t bad, but pretty overpriced. And the food was was okay. Now if you go there for the Dessert then yes, this place would be perfect. But very loud, so don’t plan on having a great conversation
  34. OT

    OpenTable Diner

    1 recensie

    4.0

    1 recensie

    Gegeten op 2 september 2022

    overall4food4service5ambience4
    Our waitress was outstanding. And even waited for my daughter to come back from the bathroom so she could see her expression when we ordered the food. She was so much fun and I could tell everyone loves their job. The manager was nice but took our pitcher of water and we thought he was going to refill and bring back but I don’t think he realized we also ordered dessert. The prices were a little expensive but we went for the experience, just to say we went there.
  35. TS

    TayS

    1 recensie

    5.0

    1 recensie

    Gegeten op 30 augustus 2022

    overall5food3service5ambience5
    The music was amazing the drinks were amazing the vibes were amazing our server bella was the absolute best
  36. SA

    SALocal

    1 recensie

    4.0

    1 recensie

    Gegeten op 28 augustus 2022

    overall4food4service5ambience5
    Definitely an experience package and more for tourist. Food was marginal, music was dated, but energetic. We were sat in the back so the music and chatter were dampened a bit. Randomly the servers and waitresses started dancing, caught me off guard, but it hyped the crowd. We ordered one of the $30 fish bowl drinks, that have hot ice at the bottom, thought we could keep the bowl. Lol. Nope. The rainbow slides came with a small ducky though. Ha. My daughter and I shared the BLT sandwich plate. It filled us both. My husband did the waffle burger, that thing is monsterous. He almost finished it lol. Our waitress picked up that it was my son's birthday and brought out the crowd to sing happy birthday. That was fun. My kids 9 and 12 enjoyed themselves and it was someplace we haven't been before. Definitely a 1 and done kinda place. Plenty photo ops for your Instagram as well!
  37. ED

    ElizabethD

    1 recensie

    5.0

    1 recensie

    Gegeten op 28 augustus 2022

    overall5food4service5ambience4
    Fantastic time celebrating my husband and my best friends 40th wonderful staff!!
  38. N

    Natalya

    San Francisco

    1 recensie

    4.0

    1 recensie

    Gegeten op 28 augustus 2022

    overall4food4service4ambience5
    Was a great experience! Perfect place to celebrate a special occasion. Quite the energetic atmosphere!
  39. OT

    OpenTable Diner

    Dallas - Fort Worth

    3 recensies

    1.0

    3 recensies

    Gegeten op 27 augustus 2022

    overall1food1service1ambience5
    The service and food were atrocious. We got comp’d half the bill bc her food, which was chicken and waffles, was bad. The chicken had no flavor and chicken was dry. The waffle was hard also. She sent it back and replaced that for a smoked salmon 🍣 croissant 🥐 sandwich. They brought out a charcuterie board with smoked salmon, cream cheese, and a bagel on it. Which clearly wasn’t a croissant sandwich. I ordered a turkey club…which was fine. But, I ordered home fries and they came out cold! Sent that back first actually bc that and an order of hash browns she ordered came out first like an appetizer. But to top it all off, there was a mandatory 20% gratuity…which we didn’t know about. So, a Pepsi, turkey club, and her Mimosa came to $67! I was very disappointed with the managerial staff as they were blaming it on their Chef being new instead of taking responsibility. I can say our waitress was great and she checked on us and was apologetic. The overall experience was ruined and we were quite disappointed in The Sugar Factory.
  40. OT

    OpenTable Diner

    Las Vegas

    3 recensies

    3.0

    3 recensies

    Gegeten op 21 augustus 2022

    overall3food1service3ambience2
    Waitress seemed in a hurry like it was a bother for us to be there. She was nice but kept asking if we were ready like every 2 minutes there was 3 very extensive menus to go over. We ordered a charcuterie board and not everything that was advertised on the menu was on there. We were missing the nuts, the jam, the honey but we were charged full price for it. 2 people 2 appetizers, 1 meal, and 2 drinks with the mandatory service charge (tip) it was 150.00. The music was way to loud could hear each other across the table. Overpriced for sure!

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    • Oppervlakken worden tussen maaltijden gereinigd
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  • Screening

    • Ziek personeel verboden op de werkplek

Veelgestelde vragen

Sugar Factory - San Antonio heeft 3.7 sterren gekregen van 134 gebruikers van OpenTable.

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Een tafel reserveren

2 personen

19:00


Vandaag 59 keer gereserveerd
Google Maps voor Sugar Factory - San Antonio

849 E Commerce St, San Antonio, TX 78205

Aanvullende informatie

  • Wijk

    Centrum

  • Openingstijden

    Ma–Do 11:00 uur–23:00 uur Vr 11:00 uur–01:00 uur Za 10:00 uur–01:00 uur Zo 10:00 uur–23:00 uur

  • Keukens

    Amerikaans, Bar/Lounge/Flesverkoop, Dessert

  • Dinerstijl

    Casual chique

  • Kledingvoorschrift

    Zakelijk casual

  • Parkeerinformatie

    Geen

  • Betalingsmogelijkheden

    AMEX, Discover, MasterCard, Visa

  • Extra

    Bar/Lounge, Bier, Cocktails, Late avond, Patio/Buiten eten, Rolstoeltoegang, Uitgebreide bar, Weekendbrunch, Wijn

  • Telefoonnummer

    (726) 204-2020

  • Private party faciliteiten

    If you cannot find any descriptions, the default PD short description is “We welcome you to explore our Private Dining options, perfect for any occasion

  • Private party contact

    Dana Sugarman: (726) 204-2020

  • Privacybeleid
  • Gebruiksvoorwaarden
  • Cookies en op interesse gebaseerde advertenties
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