T
Terena
Toronto / Ontario5 recensies
Gegeten op 29 september 2026
- Algeheel 3
- Eten 3
- Bediening 4
- Sfeer 3
We stopped in mid day for appetizers and wine. It was lovely. The stuffed figs were delicious.
Later we had dinner with a friend and it was let down upon let down. My friend had a seafood pasta - the pasta was cooked to mush, not al dente and served with far too much sauce.
I had risotto with shrimp and beef. The risotto itself was good, however the beef was tough and chewy. We also found their choice of serving dishes unusual as both dishes were served in a small deep bowl which made them difficult to eat.
When the waiter came to check on our satisfaction, we advised both dishes were sub-standard. To their credit, they replaced both dishes with fresh servings. This time the pasta was cooked properly, however it was again drowning in sauce. The beef on my dish was also much more tender. At the end of the evening, the waiter offered us a tasty beverage, I believe he called it a chocolate cake with the main ingredients being vodka and frangelico. Overall, they did make up for the original shortcomings and were indeed very gracious. However, I feel the pricing is on the high side. Honestly, I think I may try them again as it may have been just one of those things that is out of the ordinary for this restaurant and they certainly made every effort to satisfy their customers.
Terrazza ToscanaReageerde 7 dagen geledenHola,Gracias por tomarte el tiempo de compartir tu experiencia con tanto detalle. Nos alegra saber que tu primera visita del día para entradas y vino fue agradable, pero lamentamos sinceramente que durante la cena tuviéramos esos desaciertos en la cocina y en la presentación.
Nos enorgullece saber que nuestro equipo de servicio actuó con la calidez y atención que nos caracteriza para corregir los platillos y hacerte sentir bienvenido, pero tomamos muy en serio tus observaciones sobre los tiempos de cocción, las salsas y la vajilla para revisar de inmediato nuestros procesos internos.
Agradecemos enormemente tu comprensión y tu disposición a darnos una segunda oportunidad. Nos encantaría recibirte nuevamente para ofrecerte una experiencia impecable de principio a fin.
Saludos cordiales.