The Keep Kitchen & Liquor Bar

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1. OT

   OpenTable Diner

   Columbus

   3 recensies

   vip
   4.0

   3 recensies

   1 dag geleden gegeten

   overall4food5service5ambience4

   Unfortunately, we were running late and notified the maitre d’ ahead. He advised they would be able to seat us no problem. Well…they did. Seat is right away…but clearly at the ‘bad kids’ table…a small NY diner style 2 top directly against the wall. They clearly had no significant number of reservations for the evening and there were multiple booths available. So the experience with seating was the only issue. Our server, Greg was super nice…the chef, sous chef and runner all stopped by individually throughout the evening to chat. The food was awesome…would definitely go back for the food!…

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2. CH

   CHRISTOPHERH

   Dallas - Fort Worth

   11 recensies

   5.0

   11 recensies

   Gegeten op 17 juni 2022

   overall5food5service5ambience5

   A quiet and intimate atmosphere. The rainbow trout and the beet salad was excellent. Greg was a fabulous server. Thank you to the entire staff for making this a memorable experience.

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3. f

   fm110

   Washington, D.C

   32 recensies

   5.0

   32 recensies

   Gegeten op 12 juni 2022

   overall5food5service4ambience5

   Very good food with plenty of options and friendly service. An added server would have helped the staff, otherwise it was great!

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4. JM

   JennyM

   Columbus

   6 recensies

   3.0

   6 recensies

   Gegeten op 7 juni 2022

   overall3food3service4ambience4

   First time! The online menu isn’t accurate which was disappointing- we had the charcuterie board - a salad - soup and each had three glasses of wine and our bill was $136 which seems very excessive. Probably will not return because of that.

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5. G

   Gary

   1 recensie

   5.0

   1 recensie

   Gegeten op 4 juni 2022

   overall5food5service5ambience4

   Went to the Keep yesterday 6/4/22 and it was fabulous. we got Sprouts and a Charcuterie as appetizers. Main courses were Scallops with Risotto for the ladies and Pork chops with Kale for me. Everything was done perfect and will require another visit. Thanks again!!

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6. OT

   OpenTable Diner

   Columbus

   1 recensie

   vip
   1.0

   1 recensie

   Gegeten op 4 juni 2022

   overall1food3service1ambience4

   Where to begin… We had 90 minutes to dine before a show at Ohio Theater, which should have been sufficient time. I knew we were in for a rough night when it took ten minutes for a vodka soda from the bar and another 35 minutes for charcuterie. 40 minutes after we were seated our waitress, who was seldom seen, took our entree order. When it still wasn’t out 40 minutes later, we had to cancel the order entirely and tab out due to time. Our server was rather unapologetic. So instead of short rib and scallops, we ate m&ms for dinner from the concessions at the theater. The charcuterie was lovely, so I’m quite disappointed we didn’t get to try the food. Maybe next time I have three hours to devote to a two course meal, I’ll return.

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7. OT

   OpenTable Diner

   Columbus

   1 recensie

   2.0

   1 recensie

   Gegeten op 4 juni 2022

   overall2food2service2ambience3

   They were out of Falafel, Shrimp Cocktail and Shrimp Linguine. Our reservation was at 6PM, so it was a bit early to be out of several things. Also, service was slow when we were waiting for our kebabs and they ended up comping them which was appreciated. The kebabs were okay but nothing special, so I am glad it was not $24 for the two sticks. We enjoyed the drinks more than the food.

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8. JS

   JimS

   San Francisco

   11 recensies

   vip
   5.0

   11 recensies

   Gegeten op 4 juni 2022

   overall5food5service5ambience4

   Good food !!!!

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9. SC

   StevenC

   Columbus

   8 recensies

   2.0

   8 recensies

   Gegeten op 31 mei 2022

   overall2food5service1ambience3

   Party of four w reservations. Arrived 1:45 before a show. Food took 90 mins to arrive. Had to eat in 5 mins. Server tried his best but not his fault. Struggling w labor like everyone else. GM apologized but offered no concessions or reason to return. Food was good but Disappointed.

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10. CM

    CraigM

    Cincinnati / Dayton

    1 recensie

    1.0

    1 recensie

    Gegeten op 29 mei 2022

    overall1food1service1ambience3

    Steaks and fries were cold, we had to flag our waiter down for water and to acquire about the status of our order (took over 40 minutes to get cold steak and fries). Never had the opportunity to order a second round of drinks. Overall the service was subpar and very disappointed.

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11. K

    Kenneth

    New York / Agglomeratie New York

    22 recensies

    vip
    2.0

    22 recensies

    Gegeten op 29 mei 2022

    overall2food2service3ambience3

    This restaurant came highly recommended for brunch - we were very disappointed. The service was very slow and the food was average at best. We had to ask multiple times for food that should have already been served. One of our entrees was incorrect and had to be remade. Our bill was incorrect. We will not be going back.

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12. BN

    BennNique

    Columbus

    12 recensies

    1.0

    12 recensies

    Gegeten op 28 mei 2022

    overall1food1service2ambience3

    Our party of 4 had reservations. We arrived on time 5:00, the dining room was empty. We were sat at a table with chairs but noticed some booths (there were 4 booths close to our table.) We asked if we could sit at the booth instead... the maître d' was completely put out by this?!? We stood around a good 10 minutes before he would acquiesce. I was appalled. Horrible Horrible customer service. Our server was attentive but not warm and fuzzy. We got our drinks quickly and our food as well. At this point in ordering dinner, we were probably one of 4 tables...in the entire dining room. Our food was sub par. Specifically a steak that was a horrible cut of meat and my fish was not good (arctic char.) We paid over $300 for our dinner and drinks and I would rate the quality and taste at a one star if that! It was NOT good. When we left (7:00) none of the booths had patrons sitting in them. Maybe the maître d' only allows a specific clientele to sit at the booths and we did not fit the description. We will not be dining here again.

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13. RG

    RodG

    1 recensie

    2.0

    1 recensie

    Gegeten op 21 mei 2022

    overall2food2service3ambience2

    We had a 7:30 reservation and got seated at 8:00 even though there were a ton of open tables - although most needed cleaned. We order 3 champagnes to celebrate a birthday and 1 was completely flat. We shared an appetizer and salad which were good, but all of the main dishes were poor at best. We noticed about 15 minutes before we got our main dishes that no one was in the kitchen - but it looked like food was sitting under the warming area - and it was, they grabbed our plates from there and served them! We had three entrees - the Korean BBQ chicken, Artic Char, and Steak Frites. The chicken was dry and chewy from being overcooked. The Artic Char was fishy and missing the artichoke hearts and fennel topping that made the dish unique. We told the waiter, but the missing items were not provided, explained, or taken off the bill. The steak and fries had no flavor. And in the middle of our salad course, they turned on bright overhead lighting and started cleaning. It's a shame - we were here a few years ago and it was fabulous.

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14. DS

    DianeS

    Columbus

    1 recensie

    vip
    1.0

    1 recensie

    Gegeten op 21 mei 2022

    overall1food1service1ambience1

    Our experience at The Keep was extremely disappointing and we just want others to be wary of the service and management issues. (We never received our dinner so we can’t comment on the food.) We had friends in from out of town to have dinner and see Wicked. We arrived on time and informed the waiter we had tickets to a show that evening. We ordered and received our cocktails (4 people) and then placed our food order 10 minutes after sitting down. This is where things fell apart....35 minutes later we asked the waiter about our salads and he responded “they lost the salad ticket so they should be coming out shortly and I just put in your order for dinner.” Salads arrived 5 minutes later and the waiter returned to the table to inform us that the kitchen lost the dinner order and they were going to “comp” us for the drinks and salads, but our dinner would not be served. We were shocked and couldn’t believe what was happening. The Manager never approached us to explain what had happened so we sought him out before we left the restaurant. There was no apology nor an explanation of what occurred. He said that he was just informed of the situation and couldn’t explain what happened. There was NO attempt to make amends for the error. It was as if he just didn’t care and didn’t take any responsibility for such poor service. We dine out frequently and have NEVER experienced a situation such as this. Needless to say, we aren’t recommending anyone spend their time or money at a restaurant that doesn’t value customer service.

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15. D

    Debbie

    Columbus

    53 recensies

    vip
    4.0

    53 recensies

    Gegeten op 21 mei 2022

    overall4food5service3ambience5

    We always have a great meal at The Keep and keep coming back. Last night however the service was very slow tables that sat and ordered after us received their meals before us. The restaurant was full and busy, which was fabulous to see. Lots of early dinners as there were 3 different arts programs starting at 8. My suggestion is until the kitchen gets fully staffed and trained as with prepandemic, offer a paired down theater menu for early dinners to remove the stress off back of the house and those waiting for their meals to get to the show.

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16. F

    Filetmignon

    Columbus

    5 recensies

    3.0

    5 recensies

    Gegeten op 21 mei 2022

    overall3food3service2ambience4

    It took 90 minutes to get 3 meals (& 1 was a salad)…and our wait wasn’t addressed until after 75 minutes. Our waters were filled 1x in 2 hrs and we were never asked if we wanted refills of our adult. bevs (that’s waitressing 101). The pork belly & white beans entree was meh. Very disappointing.

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17. AS

    AliciaS

    Columbus

    11 recensies

    vip
    3.0

    11 recensies

    Gegeten op 20 mei 2022

    overall3food3service4ambience4

    Great appetites buy still have not had an entree that I liked.

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18. OT

    OpenTable Diner

    Columbus

    1 recensie

    4.0

    1 recensie

    Gegeten op 18 mei 2022

    overall4food4service5ambience4

    Service was great, very attentive and timely. They asked if we had theater tickets so they could be sure to meet our time constraints. Would gladly go back. Food was very good. Well prepared and tasty, only issue was my pork was a bit too salty but it was so tender and flavorful that I still enjoyed it.

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19. ED

    EDDocDavid

    Columbus

    10 recensies

    3.0

    10 recensies

    Gegeten op 14 mei 2022

    overall3food4service2ambience4

    It was solid. Food was very good but nothing amazing. Solid. No combo of flavors where one would say-- this is incredible. Just good, well prepared meal. Service was ok, good when present but very slow. My wife's sticky rice was actually cold. Mushroom app excellent. French onion soup was very good.

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20. OT

    OpenTable Diner

    1 recensie

    3.0

    1 recensie

    Gegeten op 14 mei 2022

    overall3food3service3ambience3

    Abut slow. Credit card reader not working.

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21. OT

    OpenTable Diner

    Columbus

    1 recensie

    3.0

    1 recensie

    Gegeten op 8 mei 2022

    overall3food4service3ambience4

    Waiter not very friendly

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22. OT

    OpenTable Diner

    Cincinnati / Dayton

    1 recensie

    2.0

    1 recensie

    Gegeten op 8 mei 2022

    overall2food1service3ambience5

    Great environment within the hotel. However, $30+ per plate was not worth the food. Small portions and not the best tasting/quality for the price. We left hungry

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23. JP

    JulieP

    1 recensie

    3.0

    1 recensie

    Gegeten op 8 mei 2022

    overall3food2service3ambience5

    We had high hopes for The Keep but the cocktails were weak and the food mediocre. I understand Mother's Day is a busy day and staffing is always a concern these days, but for the money I had hoped for better.

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24. F

    Francis

    Columbus

    2 recensies

    3.0

    2 recensies

    Gegeten op 8 mei 2022

    overall3food2service5ambience5

    Venue very cool, service excellent. Valets so polite. However, everything from the appetizer to 2/3 entrees was average, not very flavorful; disappointing because of price.

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25. OT

    OpenTable Diner

    Utah

    3 recensies

    2.0

    3 recensies

    Gegeten op 8 mei 2022

    overall2food3service1ambience3

    Truly horrible service. First of all, I was called repeatedly to confirm my reservation & not once was I informed that there would be a special, limited Mother’s Day menu instead of the brunch I anticipated & was looking forward to as my graduation celebration. We ordered two bottles of sparkling wine for our table & the server literally just sat them down on the table without a word. She did not offer a taste, nor did she open a single bottle until we asked her to do so. She did not even offer to pour our wine for us. She left the table before we could finish ordering our appetizers & so we had to do so in two parts. At the conclusion of our meal, she came to the table & said, “so how many checks is it again?” with so little tact or regard, I was truly appalled. As a former server myself, I would never have treated a table in the manner that we were. Furthermore, significant portions of our food was cold. The only saving grace was the the rosemary chicken itself was very tasty. The rest of the plate was cold & lacked seasoning. I’m very disappointed as I selected this restaurant because I had previously had a pleasant experience but I after today I have no desire to ever return. For a $30+ plate, I expect to be treated much better than this.

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26. B

    Beth

    1 recensie

    3.0

    1 recensie

    Gegeten op 7 mei 2022

    overall3food3service3ambience3

    Pictures of restaurant online make it look very elegant which it is not. Food was good, not great. Service slow. Overall ok but not a place I’d choose to go again.

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27. JM

    JohnM

    Columbus

    4 recensies

    4.0

    4 recensies

    Gegeten op 5 mei 2022

    overall4food4service5ambience5

    A very nice experience and conveniently located to the Palace Theater. We will be back!

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28. KW

    KathyW

    1 recensie

    5.0

    1 recensie

    Gegeten op 5 mei 2022

    overall5food5service5ambience5

    We loved the bar! We had cocktails before dinner, and again after the show at The Palace. The bartenders were personable and and professional - the service was great! It's a very comfortable and classy bar. Our dinner was amazing! We were seated at the time of our reservation and our server was just the best. Again, very friendly and professional service. ( I wish I could remember her name.) We had the ribeye steaks which were absolutely delicious and grilled perfectly. We really loved that peppery rub. I also requested a table in a more "private" area if possible when I made the reservation and we were seated at a cozy booth in the back. A great experience! We'll definitely be back.

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29. M

    Mark

    Denver / Colorado

    99 recensies

    vip
    3.0

    99 recensies

    Gegeten op 1 mei 2022

    overall3food4service2ambience4

    Food was so slow coming out, they forgot our juice, they forgot our bacon, they didn’t have enough help, we couldn’t get coffee refills, etc.

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30. Y

    Yummy

    Columbus

    11 recensies

    5.0

    11 recensies

    Gegeten op 1 mei 2022

    overall5food5service4ambience5

    Everything was so good just overpriced. You won’t be disappointed.

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31. OT

    OpenTable Diner

    Columbus

    1 recensie

    5.0

    1 recensie

    Gegeten op 30 april 2022

    overall5food5service5ambience5

    The food was excellent! Unfortunately, they were out of two things I tried to order (a drink off their cocktail menu - I forget the name of it and the bubbling cheddar dip from their appetizer menu). We ordered the muscles for an appetizer and I could not believe how many we got and how big they were. Our server, Silence, was great. My entree was the Korean bbq chicken and the pieces of chicken were huge and really good. We were seated at a table near the very back of the restaurant and able to see them prepare the food which was neat, BUT maybe due to the sun blazing in the window right next to us and being close to the open kitchen, we were very hot during our meal. Definitely would not stop us from returning though.

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32. RB

    RBIII

    Columbus

    6 recensies

    vip
    5.0

    6 recensies

    Gegeten op 29 april 2022

    overall5food5service5ambience5

    Great tucked away restaurant that we loving going to. Service, food, and drinks are always great!

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33. L

    Lynn

    Washington, D.C

    5 recensies

    vip
    5.0

    5 recensies

    Gegeten op 24 april 2022

    overall5food5service5ambience5

    Great service, relaxed and lovely environment for Sunday brunch .

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34. l

    ladychocice

    1 recensie

    5.0

    1 recensie

    Gegeten op 23 april 2022

    overall5food5service5ambience5

    LOVE LOVE it! Amazing food and excellent service. First time here, would absolutely come back and absolutely recommend. Great menu; quality and freshness are clearly paramount here. Loved the hot jalapeño/bacon/cheese app and the wedge salad was a must, entrees we tried burgers and short rib manicotti and both incredible. Dessert: cheesecake and buckeye trifle. All of it I would order again.

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35. TH

    TaiH

    Columbus

    5 recensies

    3.0

    5 recensies

    Gegeten op 23 april 2022

    overall3food1service5ambience5

    The server (Greg) was great as can. Very apologetic for the kitchen that did not understand well done for a single cheese burger. Not double burgers that is on the menu. I had to send it back multiple times. Finally, the tasteless mac n’ cheese took it’s place. I maintained being polite because it was not his fault. I could not understand why the cooks could not cook one single burger to the point of “no blood” and “no pink”. First and last time.

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36. MH

    MichelleH

    Columbus

    18 recensies

    vip
    2.0

    18 recensies

    Gegeten op 23 april 2022

    overall2food2service1ambience3

    Not a good experience. Disappointing overall but it’s always just “okay”. It really could be so much better! Staff was sloppy; sloppily dressed, no one smiled or was courteous, bar was filthy. Couple of seats opened after someone left and the bartender never even cleared or wiped down. It wasn’t even that busy. Our server had a major chip on his shoulder, came to the table and all he had to say were all of the many things they were out of. It was such a negative start to dinner. He was kind of rude the whole time, never even smiled. We tried to make some light jokes and he wasn’t interested. I’ve been here a handful of times and it’s never great, but I think this is the last time. I’m sorry to give a poor review, but honestly they probably need to hear it.

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37. OT

    OpenTable Diner

    Chicago / Illinois

    1 recensie

    2.0

    1 recensie

    Gegeten op 23 april 2022

    overall2food3service3ambience2

    Super hot in the restaurant, maybe

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38. CH

    CheriH

    1 recensie

    3.0

    1 recensie

    Gegeten op 23 april 2022

    overall3food3service2ambience2

    I was a little disappointed in the experience we stayed in hotel laveque and it was wonderful. We expected the restaurant to be on par with the hotel. We were extremely close to tables next to us. The hush puppies were great but the perogies were almost inedible. They were so overcooked that they were inedible. The waiter kept forgetting us. They were out of at least 25% of the menu. Really disappointed with the food.

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39. TR

    TheRef

    Cincinnati / Dayton

    1 recensie

    4.0

    1 recensie

    Gegeten op 23 april 2022

    overall4food5service4ambience5

    My wife and I had the deviled eggs and Brussels sprouts to start. Both very good. We each tried a traditional cocktail. I enjoyed the Sage & Honey. I got the Korean BBQ chicken as the main and my wife had thr pork shank. I was mad I left the second piece of chicken in the hotel room upstairs when we checked out the next day as it was very good with the sticky rice. But it was also two servings worth of food. The pork shank was amazing. Great flavor, very tender. Only issue with the experience is that the manager sat on the pork shank waiting for my chicken and it cooled off. We were sat right in front of the open kitchen and could see it all happening. On the third attempt my wife got it at correct temperature and all was well. We should have had dessert, because it was all gone later that night. I would definitely go back. Restaurants just need to start bringing food out when it's ready. We want hot food more than we want food at the same time.

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40. OT

    OpenTable Diner

    New York / Agglomeratie New York

    2 recensies

    2.0

    2 recensies

    Gegeten op 23 april 2022

    overall2food2service1ambience3

    We walked out after waiting at the hostess stand for 15 minutes. Completely under staffed. I felt bad for them. They were trying to do their best.

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