Ruth's Chris Steak House - Winter Park

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1. B

   Butch

   Orlando / Oost-

   414 recensies

   vip
   5.0

   414 recensies

   1 dag geleden gegeten

   overall5food5service5ambience5

   Ravioli appetizer is very underrated!

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2. KF

   KenF

   Orlando / Oost-

   4 recensies

   3.0

   4 recensies

   6 dagen geleden gegeten

   overall3food5service5ambience4

   Great food and we ended up with very nice waitress, however… we get there and hostess “no pleasant at all” has them take us to our table. We pause the person and ask if we can have a booth , seeing several open on the way to our table. She goes back and we witness the grumpy hostess at door get upset and call manager over. They take us to bar and open seating area… not happy with seating and having to pay premium prices to sit in the bar area. We go to your restaurant for a better and yes more expensive experience. The waitress we end up with at bar area was very nice and attentive.

   Ruth's Chris Steak House - Winter ParkReageerde 3 dagen geledenKenF we want all guests to be welcomed warmly and we truly apologize if this was not the case. We will be sure to address these concerns with our local team to ensure this doesn't happen again. Thank you!

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3. JD

   JillD

   Orlando / Oost-

   8 recensies

   4.0

   8 recensies

   6 dagen geleden gegeten

   overall4food5service5ambience5

   We had a great time! The new restaurant is beautiful! Only issue is the entrance is very small.

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4. D

   Diningrose

   Orlando / Oost-

   23 recensies

   vip
   4.0

   23 recensies

   6 dagen geleden gegeten

   overall4food4service4ambience1

   We dined at the new location in Winter Park, FL. The entry is cramped and we were seated past our reservation time. The host at entry were not very inviting. We were led to a back room past a small dining room to a small room with too many tables. The servers could not move between the tables without bumping into my chair. It is not a comfortable space to enjoy an evening out. Our meals were adequate although one steak had to be sent back because it was not as requested and two of the sides dishes were not hot.

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5. OT

   OpenTable Diner

   Orlando / Oost-

   3 recensies

   5.0

   3 recensies

   Gegeten op 22 januari 2023

   overall5food5service5ambience5

   It was great- rose petals on the table was a nice touch. We loved the new location!

   Ruth's Chris Steak House - Winter ParkReageerde 6 dagen geledenWe are glad to know you enjoyed your dinner and we appreciate you taking the time to leave us a great review. We hope to see you again soon!

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6. OT

   OpenTable Diner

   1 recensie

   3.0

   1 recensie

   Gegeten op 22 januari 2023

   overall3food4service2ambience3

   Reservations were behind waited 40 minutes to get seated

   Ruth's Chris Steak House - Winter ParkGereageerd op 25 januari 2023Guest satisfaction is of the utmost importance to us and your feedback has been shared with the local team so they can work to improve. Thank you for providing your feedback.

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7. OT

   OpenTable Diner

   Orlando / Oost-

   2 recensies

   4.0

   2 recensies

   Gegeten op 21 januari 2023

   overall4food5service4ambience5

   I wanted to give a full 5 star but we waited to be greeted when we sat down for 10 mins and that was a little annoying. The food was fantastic though.

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8. B

   Butch

   Orlando / Oost-

   415 recensies

   vip
   5.0

   415 recensies

   Gegeten op 21 januari 2023

   overall5food5service5ambience5

   Super steaks!!

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9. L

   Liza

   Orlando / Oost-

   8 recensies

   5.0

   8 recensies

   Gegeten op 16 januari 2023

   overall5food4service5ambience4

   Yesterday was my Moms birthday—- she turned 91! To celebrate this she wants ex to go to Ruth Chris. The exceptional attention and care she received from Rylee when we arrived was heartwarming. All of the staff greeted her and wished her happy birthday by name. If you are looking for extraordinary service it’s Justin who is the MVP. Throughout the evening he made sure everything was just right. He spent time with Mary and listened. She of course was overjoyed.

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10. A

    Andrew

    Orlando / Oost-

    4 recensies

    4.0

    4 recensies

    Gegeten op 15 januari 2023

    overall4food5service4ambience5

    Everything was great except it took nearly 30 minutes after our reservation to get seated. The staff at the front seemed overwhelmed and poorly prepared. To the manager’s credit we were offered a couple of free drinks which belatedly helped the situation. There are some kinks in the short term with this new location and how it functions with flow.

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11. OT

    OpenTable Diner

    Orlando / Oost-

    5 recensies

    3.0

    5 recensies

    Gegeten op 14 januari 2023

    overall3food5service5ambience2

    The Winter Park location recently moved into a new building in Winter Park Village, and in my opinion the new space has diminished the overall value of eating at Ruth’s Chris. The tables are extremely close, the servers are now very young and inexperienced its loud. The old location was classy, the new location is not. The quality of the food is still excellent. This was our second visit to this new location, my wife and I chose to eat there because I was able to get a reservation on short notice where other restaurants were booked. We won’t be going to this location again, we will now choose Eddie V’s because it’s the closest to what Ruth’s Chris in Winter Park used to be. The price is too high for the atmosphere at this location. In fairness the restaurant was busy, but we want the whole package like Ruth’s used to achieve.

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12. OT

    OpenTable Diner

    Orlando / Oost-

    1 recensie

    5.0

    1 recensie

    Gegeten op 14 januari 2023

    overall5food5service5ambience5

    Fantastic dinner in a beautiful new location. Colin provided top notch service, our steaks were perfectly cooked and the modern atmosphere was delightful. We will be back again soon.

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13. KV

    KatieV

    Orlando / Oost-

    3 recensies

    vip
    3.0

    3 recensies

    Gegeten op 12 januari 2023

    overall3food3service3ambience3

    It was ok, didn’t meet expectations for price.

    Ruth's Chris Steak House - Winter ParkGereageerd op 13 januari 2023Thank you for your candid feedback. We believe that the quality of our service, atmosphere, and food make us one of the finest high-end steakhouses anywhere, and we wish you'd left with a better impression of the value of our offerings. We hope to have the chance to serve you again soon.

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14. D

    Devora

    Orlando / Oost-

    13 recensies

    vip
    5.0

    13 recensies

    Gegeten op 10 januari 2023

    overall5food5service5ambience5

    Great evening with friends.

    Ruth's Chris Steak House - Winter ParkGereageerd op 14 januari 2023Thank you for choosing us for your dinner! We look forward to seeing you again soon!

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15. OT

    OpenTable Diner

    Orlando / Oost-

    2 recensies

    vip
    5.0

    2 recensies

    Gegeten op 8 januari 2023

    overall5food5service5ambience5

    Great birthday celebration.

    Ruth's Chris Steak House - Winter ParkGereageerd op 14 januari 2023Thank you for leaving us a great review! We look forward to seeing you again soon!

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16. B

    Butch

    Orlando / Oost-

    415 recensies

    vip
    5.0

    415 recensies

    Gegeten op 7 januari 2023

    overall5food5service5ambience5

    Ravioli app is awesome!

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17. M

    Momofsportsfans

    Orlando / Oost-

    22 recensies

    vip
    5.0

    22 recensies

    Gegeten op 6 januari 2023

    overall5food5service5ambience5

    Our server was spot on, the food fantastic and cooked to our request. A gem.

    Ruth's Chris Steak House - Winter ParkGereageerd op 11 januari 2023Thanks for the great review! Hope to see you again soon.

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18. PV

    PaulV

    Orlando / Oost-

    1 recensie

    4.0

    1 recensie

    Gegeten op 3 januari 2023

    overall4food4service5ambience5

    Everything was very nice. Food was very good except my wife’s steak was over cooked. Server was extremely polite and professional.

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19. OT

    OpenTable Diner

    Orlando / Oost-

    1 recensie

    3.0

    1 recensie

    Gegeten op 1 januari 2023

    overall3food4service1ambience3

    Poor service, great food. Other then the lobster bisque I have no complaints about the food, now the service I wouldn’t give a half of Star if their was a choice, very young kid wasn’t attentive at all,I was constantly thirsty if you know what I mean…… just needs better service

    Ruth's Chris Steak House - Winter ParkGereageerd op 5 januari 2023Please rest assured that in this Ruth's Chris, as well as all others, our intention is to provide the highest and finest quality with regard to both food and service. We will address your concerns with our team and we hope you will give us another chance to serve you again in the future. Thank you!

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20. HB

    HanneloreB

    Orlando / Oost-

    4 recensies

    5.0

    4 recensies

    Gegeten op 1 januari 2023

    overall5food5service5ambience5

    Everything was great. Collin our server was amazing.

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21. D

    Dave

    Noordwest-Flori

    20 recensies

    vip
    5.0

    20 recensies

    Gegeten op 31 december 2022

    overall5food5service5ambience5

    New Year's Eve dinner with the family. Place was packed but service was still quick and excellent!

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22. OT

    OpenTable Diner

    Washington, D.C

    28 recensies

    vip
    5.0

    28 recensies

    Gegeten op 31 december 2022

    overall5food5service5ambience5

    Good food and excellent service

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23. LM

    LuizM

    Chicago / Illinois

    1 recensie

    5.0

    1 recensie

    Gegeten op 31 december 2022

    overall5food5service5ambience5

    Excellent service, and great food. The wine was terrific and the steak was good as always. We took a tour of the kitchen, met the chef, and talked a bit about how he gets such good and consistent service. Overall great experience!

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24. O

    Orlandovips

    Orlando / Oost-

    11 recensies

    5.0

    11 recensies

    Gegeten op 31 december 2022

    overall5food5service5ambience5

    New location in Winter Park was amazing! Server, Stephen was awesome and food was beyond delicious. The crab stuffed mushrooms is a must try!!

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25. c

    camera5d

    Orlando / Oost-

    12 recensies

    vip
    5.0

    12 recensies

    Gegeten op 31 december 2022

    overall5food5service5ambience5

    Always a good experience. Taylor our server was very attentive and did a great job!

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26. CC

    ColinC

    Jacksonville /

    15 recensies

    vip
    4.0

    15 recensies

    Gegeten op 29 december 2022

    overall4food5service5ambience3

    First time at the new location. Modern and attempts at chic, but not elegant or romantic. Way too much light for an evening meal. Downlighting on wall photos made tables against the wall really bright. Service was exceptional as always, and the main course meal was outstanding. Very poor showing for the dessert menu, which was surprising. Overall felt more like a standard chain than a specialty steak restaurant. The bar was loud and looks like a standard sports bar

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27. OT

    OpenTable Diner

    New York / Agglomeratie New York

    9 recensies

    vip
    4.0

    9 recensies

    Gegeten op 29 december 2022

    overall4food4service3ambience5

    We LOVE the new bar and ambiance. The sides are delicious. Steaks great but this was 2nd time they gave us steaks that they accidentally switched the doneness. For whatever reason the service was very very slow at this visit- we waited a very long time for entrees and planned to get dessert but it was already 930 pm- res was at 7- overall we still love it and already have plans to go back.

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28. A

    Anon

    Austin

    5 recensies

    vip
    1.0

    5 recensies

    Gegeten op 29 december 2022

    overall1food1service4ambience3

    The quality of the food, specifically the steak, has gone downhill. I’ve had better steak at Outback. The portion sized of the side dishes have gotten smaller as well. The value is not there anymore, which is too bad.

    Ruth's Chris Steak House - Winter ParkGereageerd op 31 december 2022Our goal is to always provide the very best food and service, so we are concerned to hear your comments about your dinner order. We will work directly with our team to improve and appreciate you bringing this to our attention.

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29. CF

    CharlesF

    Fort Lauderdale

    127 recensies

    vip
    5.0

    127 recensies

    Gegeten op 27 december 2022

    overall5food5service5ambience5

    The evening was amazing. Noah our waiter made us feel special as we celebrated our anniversary. The table was a perfect romantic table. The cocktails 🍸 were perfectly made. The food was exquisite. Each dish prepared and presented perfectly. Highly recommend the crab cakes. Our filets were each prepared exactly as requested and tasted spectacular. Dessert and specialty coffee drinks wrapped up the experience. Thank you for a wonderful evening.

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30. JC

    JosiahC

    Charlotte

    1 recensie

    3.0

    1 recensie

    Gegeten op 25 december 2022

    overall3food4service1ambience2

    One of the waiters broke a goblet and got glass all over me and my table. The cleanup was very slow and I wasn't even offered an apology

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31. OT

    OpenTable Diner

    Orlando / Oost-

    11 recensies

    vip
    5.0

    11 recensies

    Gegeten op 25 december 2022

    overall5food4service3ambience5

    We were seated off to the side and felt forgotten. Server rarely came by to ask if we needed anything. Tables around us were seated after us and even left before us. Took over 2 hours for dinner. Food was very undercooked. For a higher end steak house you expect it right. I ordered medium well and it came out medium rare. Big difference. The manager was the saving grace. He made things right as he could but Ruth’s Chris did not stand up to what they claim to be.

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32. LB

    LindaB

    Orlando / Oost-

    8 recensies

    5.0

    8 recensies

    Gegeten op 25 december 2022

    overall5food5service5ambience5

    Always great steaks cooked perfectly.

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33. N

    Nan1

    Orlando / Oost-

    44 recensies

    vip
    5.0

    44 recensies

    Gegeten op 25 december 2022

    overall5food5service5ambience5

    Very festive holiday dinner! Abigail was a fantastic server!

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34. OT

    OpenTable Diner

    Orlando / Oost-

    3 recensies

    vip
    5.0

    3 recensies

    Gegeten op 25 december 2022

    overall5food5service5ambience5

    Amazing food as per usual! Shared a bottle of wine with my lovely mother. Great service.

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35. JG

    JoGlo

    West Palm Beach

    1 recensie

    4.0

    1 recensie

    Gegeten op 25 december 2022

    overall4food4service4ambience3

    Not bad service for the bar. Pretty attentive. Complaint... Hand washing please. Flu, COVID whatever; we should wash hands or at least sanitize after handling dirty dishes, glasses, napkins, coughing, sneezing and touching our hair or face! Seeing hygiene on the the same level as McDonald's or worse at a high end restaurant.... UGH!

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36. l

    lindaochsc

    Orlando / Oost-

    36 recensies

    5.0

    36 recensies

    Gegeten op 25 december 2022

    overall5food5service5ambience5

    We went for Christmas lunch and it was just as we had hoped. The ambiance was conducive to conversation, the service was impressive and the food was delicious.

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37. JP

    JoaquinP

    Orlando / Oost-

    1 recensie

    5.0

    1 recensie

    Gegeten op 25 december 2022

    overall5food5service5ambience5

    Awesome as always!!

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38. E

    Ejva

    Miami - Dade

    15 recensies

    5.0

    15 recensies

    Gegeten op 24 december 2022

    overall5food5service4ambience5

    We had a great time on Christmas Eve. Thanks

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39. OT

    OpenTable Diner

    Orlando / Oost-

    1 recensie

    3.0

    1 recensie

    Gegeten op 24 december 2022

    overall3food2service3ambience3

    For the price…. I’d rather go to capital grille. Food was just so so . Service wasn’t much better. All around just Eh. Kind of a disappointment for a $500 dinner

    Ruth's Chris Steak House - Winter ParkGereageerd op 30 december 2022Thank you for your candid review. We hold ourselves to the highest brand standards for both food quality and service we wish we'd made a better impression. Your valuable feedback has been shared with the local team for review. We appreciate your feedback and hope to welcome you in again soon.

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40. OT

    OpenTable Diner

    Atlanta / Georg

    4 recensies

    vip
    1.0

    4 recensies

    Gegeten op 24 december 2022

    overall1food2service4ambience1

    The dining experience was very underwhelming for this price point of a meal/steakhouse. The new location had tables on top of each other with the wait stuff constantly having to trip over each other. It was impossible to hear each other talk at a table of 4 as well as impossible to hear the wait staff when conversing. The dining room was very bright and didn’t provide the normal expected ambiance. The food was subpar especially the bone in fillet cut of meat. Ultimately a very disappointing experience compared to previous visits at the old location and other locations.

    Ruth's Chris Steak House - Winter ParkGereageerd op 24 december 2022Thank you for taking the time to share your comments. This is certainly not how we wanted your experience to go. Your comments will be shared with the upper management team for this location so we can work hard and ensure this doesn’t happen again. Thank you!

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