The Melting Pot - Reston
A very different eating out experience! Service was good but not exceptional. We went through long periods of not seeing our server. We chose the grilling option. It was ok but the grill wasn't hot at all so the food took an extremely longtime to cook. We were very nervious about under cooking the pork and chicken. The lighting at our table was too dim to properly see if the food was cooked well enough. A neat experience but next time we will stick to the fondue options.
Makai was a great host. Helpful and attentive. Explained the menu and helped us through our first fondue experience. Looking forward to going back again to try some new flavors.
We had a really good time.
While we had a 6:45 reservation, we weren't seated until after 7:15. This was probably due, in part, that it was a Saturday night during Washington Restaurant Week. To help us relax while we waited, Brian, the manager came out with a tray of cider and champaign for us. Once seated, we had a very nice dinner of cheese fondue, salad, entree, and chocolate fondue for dessert. It was almost too much to consume, but the four of us did. Our server, Tammy, was excellent. She had a wonderful sense of humor and checked back frequently. The wine list was a little pricey, but there was a choice across price points. If you're going there for the full experience, 4-course dinner, come very hungry.
Good food. But need a full bath after eating dinner at melting pot.
Great food and great service. Plenty of choices even during restaurant week. Server Becky was awesome. Booth was tight but overall a great experience.
We were so excited to go to the Melting Pot for a special going away dinner. Sadly even though we had reservations we waited almost an hour and then each course rolled out more slowly than the next. It was kind of a disaster of a meal. The waiter was awesome. They just overbooked or counted on more no shows. The kitchen clearly could not keep up. Bad management?
This was just a night out during restaurant week. Good food, good service & great value for the price
Enjoyed our food here very much. Our waitress was excellent. Looking forward to going back!
Food isn’t that special and it takes forever to get your food and when you do it is a very tiny portion not worth the $50 per person price tag
It was a great family experience.
The restaurant was understaffed. Our server was very friendly, when he came by. It took 30 minutes to get our cheese, my favorite part, but it was the wrong cheese. We then waited another 20 minutes for the right cheese, which was not good. We waited another 30 minutes for the server to come back. Our pot was burned. No manager had come by at this point. Our salads and meat look like they were just thrown together on the plates. I know the melting pot is a long diner, but my goodness. We have been coming for years!!! It was my husbands birthday, we had our kids, and it was a terrible experience. It’ll be awhile before we come back to this location.
Everything is always good but bar service tends to be slow. Small price to pay for a great time.
Great service! Truly exceptional! Food was excellent, as always. Prices have gone up, it seems. I love Melting Pot but hope prices don’t continue to increase.
My daughter and her friends went to celebrate a friend's birthday. Once the waiter found out they would only be getting cheese and dessert, they were treated differently (not as nice). He also tried to make them tip 25% by circling it on their bills. I feel he was trying to take advantage of them.
Party of six celebrating an anniversary. We enjoyed the food, service and ambiance. We'll be back.
We are long time Melting Pot fans, but Reston needs a little TLC.
Our food was great. Our server was friendly, he made a perfect cheese, was on top of refilling bread, veggies and such.
Had a lovely New Year's Eve dinner. The service from Caitlin was great. They had hats and a fun background to take selfies with.
It's not a place I would go every month, but for a special occasion definitely.
The cheese fondue was perfecly yumme and of course the chocolate for dessert was amazing!
Our salads were fresh and chilled. It was fun and relaxing at the same time.
New Years- Jose our server was awesome and super on top of our shellfish and gluten free dietary needs!
The reservation was 20 min late. New waitress, slow/poor service.
On New Years eve it felt like they didn't have enough staff. Our waitress was nice enough but we waited forever and service was painfully slow. I think she was just handling too many tables and couldn't handle it.
I took my 9 year old son and his best friend here for New Year’s Eve. We got there for an early dinner at 4:00, which was perfect because we beat the big dinner rush. It was their first time and the boys had a blast!
It was an anniversary dinner. The food and service was exceptional.
Our server. MIKE WAS GREAT
We went there to celebrate our anniversary! Our waiter didn’t knowledge that we were there celebrating, we have to asked for couples of things twice, we ordered cold lobster on the side but we had to asked about it again! My first time there not impressed at all!
The food was great but it took about an hour for the meat to come out after the cheese fondue course. That is WAY too long especially for the price of the meal. Fondue is such a good idea, a different twist on a regular birthday dinner yet I would not go back.
Food was coming very slow. Server was confused and confusing
Staff was courteous and polite. Food was good, if not authentic. Worth a repeat.
Outstanding dinner as always here.
Great outing fior friends, family and coworkers! We had a fun dining and chatting night away!
We went to celebrate my 21 year old daughters’ book publishing and had a great time! The waiter even brought complimentary champagne for a toast!! It was a very sweet gesture!
Everything was great as usual, but we felt rushed by our server. He kept pushing the next course throughout the evening and someone actually took our cooking pot with a piece of food left in it. They didn’t say anything to us, just swooped in, capped it, and walked away. This is the first time we’ve experienced something like this at this location, so we just thought it was an off night. I decided to forgo my birthday toast at the end.
Great place and atmosphere for a celebration. Our server Corey was awesome and would definitely recommend him. We had lots of questions and he was extremely knowledgeable.
It was our anniversary. Food and drink was wonderful, but the service was VERY slow. We were there for 3 hours and it should have been closer to 2. Overall, great dinner
It was my first time and I really enjoyed it! The food was amazing, the service and the place were really good! Except for a couple of ladies not watching their kids and letting them jump around and draw on the surface of the table everything was really good! Definitely I’ll be back
My 21 birthday
Always delicious and fun. Great service from Bree. Cannot wait to return.
Perfect for our birthday celebration!!!
The food was fantastic, as was the service.
It was great