Uncle Julio's - Loudoun

4.3
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725 recensies
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30 $ en minder
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Mexicaans

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4.3op basis van recente beoordelingen
4.4
eten
4.2
bediening
4.1
sfeer
3.9
prijs-kwaliteit
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OT
1 recensie
Gegeten op 2 oktober 2019
Algeheel 3eten 4bediening 2sfeer 4

Normally I have great service every time I come here but this time the waitress was not great. She only came to our table a hand full of times and our drinks were mostly empty

Melden
CR
Washington, D.C
1 recensie
Gegeten op 29 september 2019
Algeheel 2eten 3bediening 1sfeer 1

We love uncle Julio’s but our experience at the one Loudoun location has caused us to not come back. We will travel to Gainesville or Fairfax corner next time. We had to wait 45 mins for our food and items were forgotten when it was delivered out. We watched while people who got seated 20-25 mins after us got their food before us. Very disappointed in this dining day

Uncle Julio's - Loudoun
Gereageerd op 2 oktober 2019

Hello CheataR, We apologize to hear about your experience as this is not the service standards expected. Our team appreciate the opportunity to improve with the feedback you have provided, and your review has been sent to the appropriate teams to further address and correct. We do hope for the chance to serve you again in the future for a much-improved experience. Thank you, Uncle Julio's

Melden
OT
18 recensies
Gegeten op 29 september 2019
Algeheel 3eten 3bediening 3sfeer 3

I’ve been to this restaurant many times. Unfortunately this place hasn’t changed. It’s pretty much just the same food it’s been for years now. I got the taco platter (1 chicken and 2 beef tacos). Nothing special. But to be fair, nothing on the menu is really fantastic. However, my parents love to go to this restaurant because it’s close to their condo. I guess if you want easy food with no frills with unlimited chips and salsa, this place is for you.

Uncle Julio's - Loudoun
Gereageerd op 2 oktober 2019

Hello, Thank you for spending your time with us and we do apologize for the experience had this visit. We are very sorry we didn't meet your expectations and your concerns will be addressed by our teams. We look forward to the opportunity to serve you again with a much better outcome. Thank you, Uncle Julio's

Melden
JM
Washington, D.C
6 recensies
Gegeten op 28 september 2019
Algeheel 4eten 4bediening 5sfeer 4

Very good overall but the tortilla soup could have been hotter.

Melden
RM
1 recensie
Gegeten op 27 september 2019
Algeheel 5eten 5bediening 5sfeer 5

Por que es excelente restraurantes y tienen un buen servicio al cliente

Melden
CA
Washington, D.C
1 recensie
Gegeten op 27 september 2019
Algeheel 4eten 4bediening 3sfeer 3

The only problems I ever have here is the service. The bartender didn't write down our order or maybe heard something else, but, we didnt get what we ordered. We kept the food that was ordered and it was delicious.

Melden
OT
Washington, D.C
1 recensie
Gegeten op 21 september 2019
Algeheel 2eten 2bediening 3sfeer 4

It was nice to sit outside, drinks were good, service was fine, but our food was just meh. I’ve had the combinations fajitas many times at other locations and this time it didn’t compare- weren’t sizzling when they came out, peppers and onions were almost raw, the steak and chicken just ok. Just not what I expected compared to the same entree at other Uncle Julio’s locations and for the price.

Uncle Julio's - Loudoun
Gereageerd op 27 september 2019

Hello, We are sorry to hear you did not enjoy your dining experience. We strive to provide an exceptional meal and want you to leave extremely satisfied. Please let your server know, they will gladly correct the mistake. We hope to get the opportunity to serve you again with a better outcome. Thank you, Uncle Julio's

Melden
JG
Washington, D.C
1 recensie
Gegeten op 21 september 2019
Algeheel 2eten 3bediening 2sfeer 1

The table that we were seated at was in the path of the waiters going to the outside patio. One waiter spilled a glass of water right beside us, one waiter's tray brushed the head of one of our guests. The patio door opening and closing caused a breeze that blew in trash on the floor under and near our table. We requested a booth when we made the reservation but a booth was not available when we arrived. We will not be back to this location.

Uncle Julio's - Loudoun
Gereageerd op 27 september 2019

Hello Joey, Thank you for your business. We greatly appreciate your feedback. We are constantly working to develop and improve, and this information is extremely helpful. We are sorry we missed the mark on your visit. Your comments have been forwarded to the appropriate parties. We look forward to the opportunity to serve you again. Thank you, Uncle Julio’s

Melden
OT
Washington, D.C
1 recensie
Gegeten op 20 september 2019
Algeheel 5eten 5bediening 5sfeer 5

The server was excellent

Melden
SW
Virginia
52 recensies
Gegeten op 14 september 2019
Algeheel 4eten 3bediening 4sfeer 2

The food was average, margharitas great but pricey and our server was very nice.

Melden
PL
1 recensie
Gegeten op 14 september 2019
Algeheel 5eten 5bediening 5sfeer 4

Awesome lobster and filet fajitas. A little overpriced but was delicious.

Melden
OT
Washington, D.C
1 recensie
Gegeten op 13 september 2019
Algeheel 5eten 5bediening 5sfeer 5

Food was great as usual. Service was fantastic

Melden
M
1 recensie
Gegeten op 13 september 2019
Algeheel 5eten 5bediening 5sfeer 5

Excellent service! Wonderful food! We were celebrating my son’s birthday and both the server and manager went out of their way to make it a wonderful evening! Thank you, Uncle Julio’s! We will be back!

Uncle Julio's - Loudoun
Gereageerd op 23 september 2019

Michelle, thank you...we are thrilled you had a wonderful experience!

Melden
OT
Washington, D.C
7 recensies
Gegeten op 1 september 2019
Algeheel 5eten 5bediening 5sfeer 4

The food and service were outstanding.

Melden
F
Washington, D.C
57 recensies
Gegeten op 1 september 2019
Algeheel 5eten 5bediening 5sfeer 4

Love the food! I’ve been going to Uncle Julio’s since they opened their first area store in Reston under the name of Rio Grande.

While they removed the classic Nachos with ground beef/Piccadillo beef from their menu, they always allow me to order it special! I only wish they would include the fresh salsa with it like they used to.

Keep up the good work!

Melden
DO
1 recensie
Gegeten op 1 september 2019
Algeheel 2eten 2bediening 3sfeer 2

Overpriced and dry would be the best way to describe the food. I get the pricing (Northern VA) but dry chicken fajitas, dry chicken rolled in corn tortillas for enchiladas, dry tamales. I make better mexican food at home. Never had salsa like that, a mild chipotle taste but not very flavorful. The tortilla chips were the best part of the meal.

Uncle Julio's - Loudoun
Gereageerd op 5 september 2019

Hello DanO, We thank you for providing feedback on your recent experience and do apologize that your overall experience did not exceed expectations. Your review has been sent to our team who will further address and ensure all dishes are made to our high-quality standards. We do hope to serve you again in the future for a much improved 5-star experience. Thank you, Uncle Julio's

Melden
OT
1 recensie
Gegeten op 31 augustus 2019
Algeheel 4eten 5bediening 4sfeer 4

As a Mexican American I can confirm that The tortillas were legit. Machine made but legit. The carne asada was spot on. Saturday night busy, of course, and the persons that brought out food forgot steak knives so we had to sit with the food in front of us, unable to eat it, for 3-4 minutes. Specialty cocktail was missing crucial garnish, but otherwise was delicious. A little pricey for Mexican but, hey. It *is* One Loudoun. If you’re adventurous ask for the special spicy salsa- the one that comes with the chips is crap - maybe good for local tastes but it’s the stuff Mexican newborns get in their baby bottles. Ask for the real sauce.

Melden
OT
Washington, D.C
2 recensies
Gegeten op 30 augustus 2019
Algeheel 4eten 4bediening 4sfeer 5

Great spot. Waaay better than the Reston location. Good vibes for the entire family. Server was excellent.

Melden
SB
Washington, D.C
1 recensie
Gegeten op 30 augustus 2019
Algeheel 5eten 5bediening 5sfeer 5

Awesome setting and superior service!

Melden
PD
1 recensie
Gegeten op 29 augustus 2019
Algeheel 5eten 5bediening 5sfeer 5

Our server, Carlos, was fantastic! The service and ambience was great! Only thing was the drink was VERY weak and I’m a light weight! Still, overall, GREAT experience.

Melden
TH
Austin
11 recensies
Gegeten op 23 augustus 2019
Algeheel 1eten 1bediening 2sfeer 2

This had to be the absolute worst meal my group has had in years. From start to finish it was terrible.

Uncle Julio's - Loudoun
Gereageerd op 28 augustus 2019

Hello Tere, Thank you for your business. We appreciate your review and feedback to develop and improve. We apologize we didn't meet all your expectations. We do hope to get the opportunity to serve you again. Thank you, Uncle Julio's

Melden
OT
Washington, D.C
2 recensies
Gegeten op 21 augustus 2019
Algeheel 5eten 5bediening 5sfeer 5

Good service and good food. Fresh margarita of the day was very tasty. We loved the chocolate piñata!

Melden
OT
1 recensie
Gegeten op 18 augustus 2019
Algeheel 3eten 3bediening 3sfeer 3

Food was okay, service was okay. If you’re looking for authentically Mexican cuisine, you can do better.

Uncle Julio's - Loudoun
Gereageerd op 28 augustus 2019

Hello, We apologize we didn’t meet your expectations. We hope that you return to give some of our other Uncle Julio menu items a try and to let us make up for your experience. Thank you for dining with us. Uncle Julio's

Melden
LW
Washington, D.C
1 recensie
Gegeten op 15 augustus 2019
Algeheel 5eten 5bediening 5sfeer 4

Dinner with family in from out of town - waitstaff was so accommodating; helped us move to quieter corner and brought food so quickly when order had slight mixup. Highly recommend! Always great food!

Melden
l
Washington, D.C
3 recensies
Gegeten op 14 augustus 2019
Algeheel 4eten 5bediening 4sfeer 4

It's so loud in the central dining area we asked to be moved to the back. It's too loud for older people to be able to converse.

Uncle Julio's - Loudoun
Gereageerd op 22 augustus 2019

Hello luv2go, Thank you for your business. We appreciate and value your rating & feedback to develop and enhance your experience. We look forward to the opportunity to serve you again. Thank you, Uncle Julio's

Melden
OT
Washington, D.C
1 recensie
Gegeten op 11 augustus 2019
Algeheel 3eten 3bediening 2sfeer 5

We eat at Uncle Julio’s often, but this time we had terrible service and the food was not nearly as good as normal. The steak in the fajitas was fatty, the enchiladas were not cooked completely and our server was extremely slow and inattentive. He also stood over us while we were paying the bill, which is always rude for a server. We are not rushing back to this location.

Uncle Julio's - Loudoun
Gereageerd op 16 augustus 2019

Hello, We appreciate your feedback and apologize to hear that your experience was less than enjoyable and the dining room was not acceptable. We have provided our teams with this information and they will address at the location, we hope we will get the opportunity to serve you again for an improved outcome. Sincerely, Uncle Julio's

Melden
M
South Carolina
1 recensie
Gegeten op 11 augustus 2019
Algeheel 1eten 5bediening 1sfeer 3

This is one our goto restaurants as a family. We went two weeks ago and the fajitas arrived cold (plate not sizzling as usual)— who serves cold fajitas? This visit showed us that service has also gone downhill. We waited and waited for plates to eat our fajitas— no plates. Had to go to kitchen area and get plates ourselves. Manager did come over and we discussed and resolved the situation. We will not be going back for a long time.

Uncle Julio's - Loudoun
Gereageerd op 15 augustus 2019

Hello Mark, hank you for spending your time with us and do apologize for your experience. We are very sorry we were not able to provide you with an excellent meal on this visit and your concerns are being addressed by the appropriate parties. We do hope to get the opportunity to serve you again with a much better outcome. Thank you, Uncle Julio's

Melden
PA
1 recensie
Gegeten op 10 augustus 2019
Algeheel 5eten 5bediening 5sfeer 4

Great food and great service. Overall a very positive experience.

Melden
GM
1 recensie
Gegeten op 9 augustus 2019
Algeheel 5eten 4bediening 5sfeer 5

Food was great. A little overpriced but the family continues to come back. Service was great. It way too noisy inside so we ate outside.

Melden
L
Washington, D.C
2 recensies
Gegeten op 9 augustus 2019
Algeheel 5eten 5bediening 5sfeer 5

Always yummy food! We always enjoy eating at Uncle Julios.

Melden
VH
Nebraska
6 recensies
Gegeten op 8 augustus 2019
Algeheel 5eten 5bediening 4sfeer 4

We had a great time! Food was delicious and the Chocolate lovers piñata was the highlight of dinner! I will be going back.

Melden
k
Londen
386 recensies
Gegeten op 6 augustus 2019
Algeheel 4eten 4bediening 3sfeer 4

Had a wonderful dinner. Ordered our favorite shrimp camerones with all the fixings. Food arrived promptly however waiter seemed a bit harried. Maybe he was just new.

Melden
OT
Washington, D.C
5 recensies
Gegeten op 4 augustus 2019
Algeheel 4eten 5bediening 1sfeer 4

Waiter rushed us and started picking up our plates when we weren’t even done and without asking us...


Food was excellent.

Uncle Julio's - Loudoun
Gereageerd op 5 augustus 2019

Hello, Thank you for your business. We are so sorry we missed the service mark on this visit. We look forward to serving you again in the standard you'd expect from Uncle Julio's. All the best, Uncle Julio's

Melden
OT
1 recensie
Gegeten op 4 augustus 2019
Algeheel 5eten 5bediening 5sfeer 4

Delightful meal. Service was great, but it was hard to hear one another... pretty loud place.

Melden
MA
Washington, D.C
1 recensie
Gegeten op 2 augustus 2019
Algeheel 5eten 5bediening 5sfeer 5

Really enjoyed our evening! Food was great as usual and our waiter Walter was fun and attentive.

Melden
OT
Washington, D.C
1 recensie
Gegeten op 30 juli 2019
Algeheel 1eten 4bediening 1sfeer 4

We waited well over an hour for our food. When we asked the server about it, he said it was due to all of our modifications. The only modification we made was extra cheese which came in a separate bowl. Five different tables came in after us and got served before us.

Uncle Julio's - Loudoun
Gereageerd op 5 augustus 2019

Hello, Thank you for spending your time with us. We regret you did not receive our best service. We appreciate your feedback to develop and enhance your time with us. We look forward to serving you again with a much better experience. Thank you, Uncle Julio's

Melden
e
1 recensie
Gegeten op 30 juli 2019
Algeheel 4eten 5bediening 3sfeer 5

I am upset bc I put in my reservation that we had a birthday and I said something twice at the restaurant and finally the second time Ice cream was brought out, but I’m used to all of the waiters clapping and singing happy birthday, but they did nothing.. very disappointed

Melden
LV
Washington, D.C
1 recensie
Gegeten op 28 juli 2019
Algeheel 3eten 4bediening 3sfeer 4

service was slow, food took too long and one meal was incorrect and had to wait for it while party was eating and never asked by our waiter if we needed anything during our visit.

Melden
OT
Washington, D.C
1 recensie
Gegeten op 28 juli 2019
Algeheel 5eten 5bediening 5sfeer 5

Always great service and great food!

Melden
MS
Washington, D.C
1 recensie
Gegeten op 28 juli 2019
Algeheel 2eten 2bediening 2sfeer 2

Poor service and expensive for the food Has gone down a lot in the past year

Uncle Julio's - Loudoun
Gereageerd op 5 augustus 2019

Hello Mark, We appreciate your time and consideration you took to let us know that your Uncle Julio's experience was not up to our standards. We regret we didn't meet your food and service expectations. We hope you will come in for a more exceptional memorable visit. Thank you, Uncle Julio's

Melden
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